Overall Ratings & Reviews Beston Hotel Palembang (FKA Horison Ultima Palembang)

The hotel staff is friendly and helpful, the hotel is clean and comfortable, every time I go to Palembang I stay here because it's the best, it's easy to get everywhere and the view is great hehe

Nice, comfortable and quite quiet, recommended to stay here

The staff is friendly, the food is delicious, the AC is cold and the room is clean.

Very good, the hotel is big and clean.

It was a really nice staycation here, safe, clean, comfortable.

Very friendly and helpful hotel staff

I was a little disappointed when I stayed last night. On Sunday morning, August 3, 2025, my child and I were swimming. When I was swimming, the hotel staff reprimanded me, saying I wasn't wearing swimsuits, even though I was clearly wearing one. The reason was that there was a complaint from another guest because his wife was reprimanded for not wearing a swimsuit, so he wanted other guests to be reprimanded too. But you have to pay attention to the person being reprimanded. If the person is properly wearing a swimsuit, don't reprimand them. You can give them an excuse that we are properly wearing the clothes we are supposed to. It was crowded there, and I was embarrassed when people looked at me and my child.

Smoking rooms should be freshened up first because the cigarette smell is very strong.

Very nice and comfortable, especially for kids and the pool.

For breakfast, the place was full so we had to stand and wait for an empty chair. Management should have arranged this and the room was dusty.

The food is varied, the staff is friendly.

The rooms are spacious, the hotel is comfortable, the location is in the city center.

Relaxing with your beloved family

Overall it's ok, just pay attention when checking in so that the room can be occupied because when checking in we had to wait 20 minutes because the room hadn't been tidied up yet.

Debest deh pokoknyaa Kamar saya di upgrade ke family room💕 Thankyou

The hotel staff is very nice.. I like it

Okay. The hotel is clean and tidy. The service is good.

everything is ok, the only problem is that the room upstairs is very noisy

The AC isn't cold enough, maybe you just got a room that wasn't cold.

Great, clean rooms, good service, good price