A moldy room was given to the customer. Please fix it. It's a shame, considering the location is already fine and beautiful.

For the dishes, especially the fried rice, the rice was still undercooked, a bit hard.

The staff is friendly, the rooms are quite comfortable and clean.

The atmosphere is calm, comfortable, and clean.

The toilet was not clean, the shower was broken, and there was no facial tissue or toilet paper provided.

The toilet has to wait a long time before being flushed again. The second option is pretty good, huh? I prefer to just collect the waste from the piping and poop first, then flush them together.

Staff is good and for standard hotel rooms

Very comfortable, great for me time

The location of this hotel is very strategic, especially for those who like culinary, the mall is close, parking is spacious, transportation is easy, the employees are friendly and very helpful, the rooms are decent, the AC is cold, unfortunately there is no hot water for showering, maybe a suggestion is to brush the toilet more often, especially the toilet seat, the rest is in accordance with the fairly cheap price.

the food is less varied, the rest is according to the price

The staff is friendly, the toilet is dirty and the mattress is not suitable because the springs are sticking into our bodies.

The hotel is comfortable, the service is great, next time I go to Cianjur I will definitely stay here.

Close to shopping center, comfortable & clean hotel

The staff was friendly. The room was clean, but unfortunately there were a lot of ants on the floor. The bathroom was clean, as described in the app. The breakfast was quite good, but unfortunately there weren't many choices. It was worth it for the price. Thank you, Bydiel Hotel, for your service.

thank you for the birthday compliment. it was so delicious hope the breakfast have many variety not only just like that overall i have a good experience stay in here thank you

good clean and nice. the room doesn't smell and easy to access everywhere

2 am, there was a loud voice of a woman with her partner, even though there were many small children staying at the hotel, I don't know whether they were doing indecent things or not, but what is clear is that the soundproofing should probably be improved, or don't make a scene, hopefully it will be better in the future, even though the location is good, the price is OK, although the cleanliness is a bit lacking

good staff, excellent room and clean room. spacious parking lot and many rooms

AC is not cold, room smells stuffy, not worth the price, room is dirty and dusty

Positive: 1. Easy access and close access to Cianjur city (near Citimall) Negative: 1. The bathroom smells of urine. 2. The water in the toilet is not good. 3. The hotel price at Rp450,000 is too expensive.