Our friends from USA were so happy and satisfied staying at this hotel. It's simple and you have everything you need.

Very friendly staff, lots of variety of food and close to the mall

Check in was safe and fast, although I had to wait a while because I checked in early, the room was clean and tidy, for input, please wash the prayer mats provided in the room regularly, because my place smelled a bit musty, it's for worship, please pay attention to this.

Good service, friendly staff, and close to Sun City Mall.

The place is nice, comfortable, cool for recommendation, affordable price.

Shower faucet fell off and clearly had not been used by cleaning staff. Shower area was stained. Minimal water pressure and while the show was able to get warm, it did not get hot. Overall, the facilities just felt worn out and tired. For one night it was fine - the access to the mall meant there were solid food options - but the view of the well lit parking lot and the whistles from the parkirs meant that a good night's sleep required a sleep mask and earplugs.

Thank God, my first stay at this hotel was satisfying. The room was spacious, the interior was nice, the bathroom was adequate, the staff was friendly, and it was close to the mall.

I ordered it for my guest and he was very satisfied with the service and friendliness of the staff. thanks

Check in was safe and smooth, although I had to wait a few minutes because I checked in a bit early, the staff also helped me put my suitcase straight into the room and gave me information via WhatsApp if the room was available, for an extra bed it was a bit expensive, it could be compared to adding a room instead of an extra bed

The toilet water level is small and takes a long time to fill. The bathroom is not very clean, and the towels are yellow.

this time... that's all because I really like staying or just having me time here, especially with the promo, besides its location in the city center, the check-in process is easy, the staff is friendly when I forget to bring cash, hehehe, it's made easier by being able to leave my ID card, the room is clean, the hot water works, the AC is cold, I'm satisfied, thank you Suncity, thank you Traveloka ^^)9

The hotel staff were all silent when my wife and I brought our 4-month-old child out of the car. No one responded to bring our luggage to the hotel or lend me an umbrella, especially considering the pouring rain outside. So I used my own umbrella. Please review this.

The hotel staff is friendly, the rooms are clean and quite spacious. There is a prayer room on the 3rd floor which is clean. The only downside is the swimming pool which is not very clean, otherwise it is okay, strategically located next to the mall.

favorite place to stay in Sidoarjo,

Hotel in the city center and near the toll road

It's troublesome for Grab/private cars because every time you go in and out you have to pay for parking, which should be free for hotel customers.

Strategic location, close to the mall, quiet and comfortable.

Everything was good and just comfy

The hotel staff is friendly, the cleanliness is also very good and the rooms are neat.

Stayed in a Deluxe room with 1 large bed overlooking the front parking lot of Suncity Mall. The room was clean and quite spacious, with a bathtub in the bathroom. The swimming pool is quite spacious and has facilities for both children and adults. The staff was friendly and helpful. Breakfast had a variety of menu options, and there was an additional half price for breakfast for children aged 6 years. If there was an event in the Suncity Mall courtyard with loudspeakers, the sound could be heard up to the rooms on the 5th floor, but the event had finished around 9:00 PM WIB. Overall, I was satisfied with my stay here.