Overall Ratings & Reviews Hotel Gran Surya

Very impressive hotel. Keep improving the facilities and services.

The hotel staff is very friendly, the room is clean, but the pillow cases and decorative pillows should be replaced so they don't get moldy, and the shower curtain should be cleaned of moss.

Spacious rooms, cold AC. Anyway, recommended.

Spacious and comfortable rooms and friendly staff

I visited family in Seririt for two days. I spent a night in this hotel. The location isn't far from where the family house is located. The town center is within walking distance, and food kiosks offering local dishes can be found nearby. The room is super clean and spacious compared to its category. The staffs are friendly and ready to help.

This is a hotel that used to be considered luxurious, now it needs repairs. The room is spacious.

The rooms are spacious and clean. There is a bathtub, not bad even though there is already a crust on the ceramic due to age. There are no elevators or escalators, so it is not recommended to bring luggage, there is no bellboy to help. Just a backpack. Breakfast is delivered to the room.

Where when used and extorted by the hotel. Recently, there are hotels that charge extra beds for children aged 5 and 6 years. Fraud.

Sudah bagus, kebersihan perlu ditingkatkan lagi.

Stayed because there was a relative's wedding in Seririt. Friendly service and cleanliness is quite maintained.

Nice place to stay but the hotel very quite, at night the light very minimum in the hallway. Not recommended if you are a single traveler.

Rooms are clean and comfortable. Okay facilities.

This Christmas holiday is really different, the hotel is quiet. in general the hotel service is satisfactory. only breakfast, the menu needs to be added. anyway the hotel really recommends it.

There is no hot water in 210 executive rooms, 211,216, 207, 70 thousand extra cash. Diuber uber reached the telephone to the room. Even though the info will be paid on FO.

Rooms are spacious, clean, waterpark is suitable for children.

Book 2 rooms and bathrooms in both rooms have problems with broken showers. When I wanted to move rooms it turned out that the problem was almost the same, breakfast was normal, large car park, location next to the water park.

The hotel is very clean, the service is also good, the facilities are okay, the price is also friendly on the bag

Super duper hot air conditioning in all rooms. no facilities whatsoever. Regret for a long journey and when tired for prices like this. where else bring baby. There is no follow up from the hotel. Bathroom lots of cockroaches. Even in room 3, there is no cold air conditioner.

Dirty room, towel, money lamps doesn't work, no lift, non wheel chair friendly, etc

In room 202 there are many cobwebs, the air conditioner is not cold at all. Hot.