8,5
Very Good
From 981 reviews
Provided by travelers on
Cleanliness

8,2

Room Comfort

8,4

Meal

8,0

Location

8,8

Service and Facilites

8,4

People often mention about Sawunggaling Hotel
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Ambiance (7)
Wifi (6)
Bathroom (6)
Distance to City Center (5)
Room Space (5)
Bedroom (5)
Surroundings (4)
Accessibility (4)
Check-in/out Time (4)
Hotel Area (4)
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Traveler Reviews Sawunggaling Hotel

Number of reviews per page
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40
Customer reviews
Muhammad F. A.
icon-Medical
Medical
icon-origin-TRAVELOKA
7,7
/10
Reviewed 3 week(s) ago
no hot water, room a bit dirty, lights dim,
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d***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6,7
/10
Reviewed 3 week(s) ago
There is no water heater for the superior room. The hotel yard is dirty and not maintained, there is a lot of rubbish. The plants are not maintained.
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M***D
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6,6
/10
Reviewed 5 week(s) ago
the room is full of cockroaches, the room lights are dim
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F***h
icon-origin-TRAVELOKA
9,4
/10
Reviewed 9 week(s) ago
Location 10/10. For 300k+ / night, the hotel is awesome 👍🏻
1 people find it helpful
C***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,6
/10
Reviewed 11 week(s) ago
Early check in process was well assisted. Thank you. Breakfast was delicious.
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Accommodation's Reply
20 May 2025
Thank you for the good impression received during your stay at Hotel Bumi Sawunggaling, we will continue to strive to improve the quality of service and facilities at Hotel Bumi Sawunggaling.
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M***M
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,5
/10
Reviewed 15 week(s) ago
Strategic location, excellent,......,
1 people find it helpful
Indriani W.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,4
/10
Reviewed 17 week(s) ago
The hotel staff is friendly, easy to find food and close to shopping areas.
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2 people find it helpful
Accommodation's Reply
12 Apr 2025
Thank you for staying at Hotel Bumi Sawunggaling and thank you for the good impression you felt during your stay here.
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Auke H. V.
icon-origin-TRAVELOKA
7,7
/10
Reviewed 20 week(s) ago
Nice historical building in Art Deco style, BUT… The room was filthy: from the towels to the bathroom to the light switches. No hot water in the shower ‘because we had not booked directly at the hotel's website’… There are many better hotels in Bandung.
3 people find it helpful
Accommodation's Reply
21 Mar 2025
We apologize for any shortcomings of the hotel facilities, we will try to improve them. and thank you for staying at Hotel Bumis Sawunggaling
F***a
icon-Business
Business
icon-origin-TRAVELOKA
6,0
/10
Reviewed 25 week(s) ago
Stayed here for 3 nights, considering its strategic location, close to minimarkets and food stalls. The room was stuffy, smelled musty, there was no air freshener, pillowcases and sheets looked like they hadn't been washed, the pillows were flat, there was no water heater, initially the water in the sink and bathroom didn't flow, but after reporting it, the water flowed very little, and the room lights weren't too bright. My suggestion is before the guests arrive, it should be cleaned first, swept, and given air freshener, so that guests feel comfortable when they first arrive at the hotel. Don't wait for guests to complain before the hotel staff starts moving.
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2 people find it helpful
Accommodation's Reply
20 Feb 2025
Thank you for staying at Hotel Bumi Sawunggaling, we apologize for the inconvenience during your stay. Your criticism and suggestions have been processed by the Hotel management and become our evaluation material.
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Z***r
icon-origin-TRAVELOKA
8,0
/10
Reviewed 29 week(s) ago
hotel staff is very good. cleanliness should be improved both in balcony, room and bathroom. amenitis should be better
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1 people find it helpful
Accommodation's Reply
14 Jan 2025
Thank you for staying at our hotel and we apologize for any shortcomings. Thank you for your review, we will try to improve our hotel services and facilities that are not yet complete.
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N***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,2
/10
Reviewed 31 week(s) ago
Thank you for the service during check in & check out, comfortable environment, friendly service, safe atmosphere, easy accommodation everywhere, thank you 🙏
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1 people find it helpful
Accommodation's Reply
02 Jan 2025
Thank you for staying at our hotel and we apologize for any shortcomings. Thank you for your review, we will try to improve our hotel services and facilities that are not yet complete.
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Indriani W.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,4
/10
Reviewed 32 week(s) ago
The staff is friendly and the location is very strategic, I have stayed here many times when I go to Bandung.
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1 people find it helpful
Accommodation's Reply
02 Jan 2025
Thank you for staying at our hotel and we apologize for any shortcomings. Thank you for your review, we will try to improve our hotel services and facilities that are not yet complete.
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S***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,7
/10
Reviewed 32 week(s) ago
The hotel staff are all friendly and quick to help when asked, the hotel staff can be said to be few but quick to respond to my complaints. The room is comfortable, clean, fragrant. The bathroom is also quite clean even though there is some small scale (very little) but the water sometimes doesn't flow out & there is no hot water, but for me it doesn't matter because I usually take a cold shower. The most important thing is that the location is very strategic, close to where I want to go, and around the hotel there are lots of food ranging from cheap to expensive prices, around the hotel there are lots of cafes. the hotel interior is a bit similar to the Dutch colonial era but not scary at all 😊 I am very grateful to find a hotel with a cheap price but very good quality and a strategic location, then close to various foods (such as warteg, various breakfasts such as chicken porridge, uduk rice, lontong etc. there are satay, fried rice, catfish pecel) close to various shopping centers (there are 2 Indomaret near the hotel, then when walking a little you will find Baltos) and this is one thing that makes me very grateful to the hotel, I traveled to Bandung with my family by bus and arrived in Bandung at 6 am. My family and I went straight to the hotel because we had no other purpose when we arrived we immediately confirmed to the staff that we came early and asked them to leave our things, then my family and I looked for breakfast for a while. My family and I were very tired from the long journey and my parents decided to talk to the staff so we could check in early, initially all the rooms were full so we couldn't, then not long after that someone checked out my parents asked again and were allowed to check in early thank you Bumi Sawunggaling Hotel, may it continue to develop and progress💯
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1 people find it helpful
Accommodation's Reply
02 Jan 2025
Thank you for staying at our hotel and we apologize for any shortcomings. Thank you for your review, we will try to improve our hotel services and facilities that are not yet complete.
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Tommy N.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 34 week(s) ago
Comfortable, but you can't smoke, please increase the number of smoking rooms, hehe
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2 people find it helpful
Accommodation's Reply
12 Dec 2024
Thank you for staying at Bumi Sawunggaling Hotel, we apologize for the shortcomings of the facilities and services. We do not provide smoking rooms because we want to maintain the comfort of the next guests who will stay. Thank you
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Destyawanto
icon-Transit
Transit
icon-origin-TRAVELOKA
6,8
/10
Reviewed 37 week(s) ago
It turns out that not all rooms are equipped with a water heater, I checked in when I was not feeling well, the room I chose did not have a water heater, then I was advised to upgrade to get a water heater, when I got to the room the water heater only came out for a moment and I had to wait again -/+ 30 minutes (it was the same as being shivering) the room's AC was noisy, as a result I moved rooms, it turned out there was no water heater, the telephone was dead, there was no soap, and a water heater. Oh my
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6 people find it helpful
M***d
icon-Business
Business
icon-origin-TRAVELOKA
6,9
/10
Reviewed 40 week(s) ago
The comfort of the room is quite good, I like the interior design, the location is strategic in the middle of Bandung city, close to various travel pools, but unfortunately the sink is so small that the water comes out, the bathtub is not very clean.
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Accommodation's Reply
29 Oct 2024
Thank you for staying at our hotel and we apologize for any shortcomings. Thank you for the review that you have given, we will try to improve our hotel services and facilities.
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Yevi A.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 41 week(s) ago
Clean, good service. So far, several times I've stayed there, it's been really good.
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Accommodation's Reply
22 Oct 2024
Thank you for staying at our hotel and we apologize for any shortcomings. Thank you for your review, we will try to improve our hotel services and facilities that are not yet complete.
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Asep D.
icon-origin-TRAVELOKA
8,8
/10
Reviewed 46 week(s) ago
It's a shame there's no hot water for bathing.
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1 people find it helpful
Accommodation's Reply
21 Sep 2024
Thank you for staying at our hotel and apologize for any shortcomings. Thank you for your review, we will try to improve our hotel services and facilities that are not yet complete.
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prasetyowati e.
icon-origin-TRAVELOKA
9,7
/10
Reviewed 76 week(s) ago
Kamar nyaman, bersih, staff ramah.
2 people find it helpful
Siska N.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 85 week(s) ago
The room was clean, unfortunately there was no hot water, it was quite cold. Good service. The staff are friendly. Close to everywhere.
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1 people find it helpful
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