Traveloka (11.927)
Other sources (50)
8,6
Very Good
From 11.927 reviews
Provided by travelers on
Cleanliness
8,8
Room Comfort
8,7
Meal
8,6
Location
8,7
Service and Facilites
8,7
People often mention about CLARO Makassar
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Bedroom (164)
Staff Friendliness (159)
Room Space (155)
Accessibility (148)
Distance to City Center (147)
Ambiance (147)
Bathroom (140)
Hotel Area (138)
Variety (138)
Taste (132)
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Traveler Reviews CLARO Makassar
Number of reviews per page
20
40
Customer reviews
ID
Irma D.
Staycation
9,7
/10
Reviewed 5 day(s) ago
The staff are all friendly, the rooms are clean, the location is strategic, and there are free bicycles available during your stay. 😁
There's a playground and swimming pool for the kids, so everyone is happy 🥰
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M***i
Staycation
10,0
/10
Reviewed 5 day(s) ago
thankyou claro, besto hotel in makassar
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1 people find it helpful
M***i
Staycation
10,0
/10
Reviewed 5 day(s) ago
You get what you pay for. Thank you Claro for making our family staycation memorable.
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Marcel E. L.
Business
10,0
/10
Reviewed 6 day(s) ago
It was a pleasure to stay at this hotel, the service was very satisfying.
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Marcel E. L.
Business
10,0
/10
Reviewed 6 day(s) ago
Very cool, good, and the best.
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AP
ARI P.
Business
10,0
/10
Reviewed 6 day(s) ago
The place is clean, the location is strategic, and the service is friendly. I was quite satisfied with my stay here. It's worth a try for those who haven't been there before.
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OS
Ois S.
Business
9,4
/10
Reviewed 1 week(s) ago
The room feels like home, comfortable 😊
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D***i
Staycation
8,5
/10
Reviewed 1 week(s) ago
The hotel staff is friendly and quick... The room is okay, the breakfast is just so-so... So, thank you
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ER
ERWIN R. S.
10,0
/10
Reviewed 1 week(s) ago
Location near city center, friendly service.
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F***i
Leisure
8,4
/10
Reviewed 1 week(s) ago
Nice hotel, everything is quite good, only the breakfast menu is getting less and less.
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AJ
Adisty J.
10,0
/10
Reviewed 1 week(s) ago
Very impressive and friendly service
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H***O
Business
10,0
/10
Reviewed 2 week(s) ago
Every time I go to Makassar, I always book Claro Hotel via the app
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H***O
Business
9,7
/10
Reviewed 2 week(s) ago
Every time I go to Makassar, I always book at Claro Hotel via the app
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J***a
9,4
/10
Reviewed 2 week(s) ago
Delicious, varied breakfast. Smart TV included.
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GR
Gustian R. T.
10,0
/10
Reviewed 3 week(s) ago
Good... delicious food... location close to the city center, fast and hassle-free airport toll access... comfortable atmosphere...
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A***_
Leisure
10,0
/10
Reviewed 3 week(s) ago
Strategic location, clean and comfortable
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Agus P.
Business
9,4
/10
Reviewed 3 week(s) ago
The basement parking is spacious, but parking is difficult on Saturdays and Sundays due to weddings in the building.
We recommend moving the shower to a more flexible location so it's not directly facing the head.
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N***a
Leisure
10,0
/10
Reviewed 3 week(s) ago
All staff are friendly and very helpful during the check-in process, there is a pool attendant, the hotel bedrooms are spacious and clean.
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v***a
Business
10,0
/10
Reviewed 3 week(s) ago
Comfortable hotel, in the city center, cleanliness is maintained
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Accommodation's Reply
22 Aug 2025
Dear Sir/Madam, Thank you for your positive review on the Traveloka app. We are delighted to hear that you enjoyed your stay and were satisfied with the location and cleanliness of our hotel. We look forward to welcoming you back on your next visit. Best regards, Anggiat Sinaga - General Manager
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Guest
9,6
/10
Reviewed 4 week(s) ago
The staff was quite friendly but check in was a bit slow because we were supposed to get the key at 2 o'clock but the room was ready at 3 o'clock.
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Accommodation's Reply
22 Aug 2025
Dear Guest, Thank you for your review and feedback on the Traveloka app. We apologize for the delay in check-in, which made you wait longer than expected. We will address this so that check-ins can be faster and more timely in the future. We are pleased to hear that our staff continues to provide friendly service. We hope your next experience will be even more enjoyable. Best regards, Anggiat Sinaga - General Manager
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Number of reviews per page
20
40
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