A***a

9,4

/10

Reviewed 2 week(s) ago

The hotel staff are very friendly and attentive to guests' needs. The GROs are Nida and Wina. Everyone is very responsive, from the receptionist, the person who showed us to the villa, and the person who helped us fix the toilet. The villa is also very clean. I have no regrets about coming here twice. Always a good impression.

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MA

Melisa A. M.

10,0

/10

Reviewed 5 week(s) ago

Vibes Villa, a beautiful Japanese-style villa, is well-organized, and the staff are friendly and helpful, and we were able to get everything we needed very quickly. The cool, fresh nights and mornings, far from the hustle and bustle of the city, felt chill, and the villa was very comfortable. Everything was handled by Kak Winda and Alfitri, who were friendly and helpful.

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Accommodation's Reply

16 Apr 2026

[28/03/26, 09.27.54] ] ] ] Rizwan: 24***485. [28/03/26, 13.50.54] ] ] ] ] Rizwan: 08*******867. [29/03/26, 11.23.48] ] ] ] ] Rizwan: 08*******125. [31/03/26, 08.19.46] ] ] ] Rizwan: Thank you so much for your positive review and for choosing Vila Air Natural Resort as your accommodation. We are delighted to know that you enjoyed the cool natural atmosphere, the comfort of the villa, and the service from our team. Of course, we are committed to providing a peaceful and pleasant stay amidst the natural beauty of Lembang. We will pass on your gratitude to the entire team, especially the staff who assisted you throughout your stay. We hope to welcome you back for an even more memorable experience in the future. 🌿

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Cynthia S. D.

8,5

/10

Reviewed 5 week(s) ago

The staff was very friendly, it was a shame it rained heavily all night. Everything was okay.

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Accommodation's Reply

16 Apr 2026

[28/03/26, 09.27.54] ] ] ] Rizwan: 24***485. [28/03/26, 13.50.54] ] ] ] ] Rizwan: 08*******867. [29/03/26, 11.23.48] ] ] ] ] Rizwan: 08*******125. [31/03/26, 08.19.46] ] ] ] Rizwan: Thank you so much for your positive review and for choosing Vila Air Natural Resort as your accommodation. We are delighted to know that you enjoyed the cool natural atmosphere, the comfort of the villa, and the service from our team. Of course, we are committed to providing a peaceful and pleasant stay amidst the natural beauty of Lembang. We will pass on your gratitude to the entire team, especially the staff who assisted you throughout your stay. We hope to welcome you back for an even more memorable experience in the future. 🌿

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E***s

Staycation

8,2

/10

Reviewed 5 week(s) ago

The staff is very friendly, and the villa is directly adjacent to the parking lot, making it easy to carry your luggage. Very cozy, and comfortable.

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Accommodation's Reply

16 Apr 2026

[28/03/26, 09.27.54] ] ] ] Rizwan: 24***485. [28/03/26, 13.50.54] ] ] ] ] Rizwan: 08*******867. [29/03/26, 11.23.48] ] ] ] ] Rizwan: 08*******125. [31/03/26, 08.19.46] ] ] ] Rizwan: Thank you so much for your positive review and for choosing Vila Air Natural Resort as your accommodation. We are delighted to know that you enjoyed the cool natural atmosphere, the comfort of the villa, and the service from our team. Of course, we are committed to providing a peaceful and pleasant stay amidst the natural beauty of Lembang. We will pass on your gratitude to the entire team, especially the staff who assisted you throughout your stay. We hope to welcome you back for an even more memorable experience in the future. 🌿

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AA

Amanda A.

9,1

/10

Reviewed 7 week(s) ago

The hotel staff, especially Alfitri and Aura, were friendly and very helpful. I'd recommend the swimming pool for its lack of lighting and lively atmosphere, but otherwise, the ambiance and the villas were very satisfying.

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1 people find it helpful

Accommodation's Reply

16 Apr 2026

[28/03/26, 09.27.54] ] ] ] Rizwan: 24***485. [28/03/26, 13.50.54] ] ] ] ] Rizwan: 08*******867. [29/03/26, 11.23.48] ] ] ] ] Rizwan: 08*******125. [31/03/26, 08.19.46] ] ] ] Rizwan: Thank you so much for your positive review and for choosing Vila Air Natural Resort as your accommodation. We are delighted to know that you enjoyed the cool natural atmosphere, the comfort of the villa, and the service from our team. Of course, we are committed to providing a peaceful and pleasant stay amidst the beautiful nature of Lembang. We will pass on your gratitude to the entire team, especially the staff who assisted you throughout your stay. We hope to welcome you back for an even more memorable experience in the future. 🌿

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Dita

10,0

/10

Reviewed 8 week(s) ago

The place is very clean, the wifi keeps dropping out, other than that the service is very friendly, access to the main road is close, thank you Kak Wina and Kak Rizwan for the good service.

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1 people find it helpful

Accommodation's Reply

31 Mar 2026

Thank you so much for your positive review and for choosing Vila Air Natural Resort as your accommodation. We are delighted to hear that you enjoyed the cool natural surroundings, the comfort of the villa, and the service from our team. We are committed to providing a peaceful and pleasant vacation amidst the pristine nature of Lembang. We will share your compliments with the entire team, especially the staff who assisted you throughout your stay. We hope to welcome you back again in the future for an even more memorable experience.

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Nikodemoes P.

Leisure

9,4

/10

Reviewed 13 week(s) ago

Wonderful place, love to be here, thanks to Alfitri and Nida for the services.

2 people find it helpful

Accommodation's Reply

31 Mar 2026

Thank you so much for your positive review and for choosing Vila Air Natural Resort as your accommodation. We are delighted to hear that you enjoyed the cool natural surroundings, the comfort of the villa, and the service from our team. We are committed to providing a peaceful and pleasant vacation amidst the pristine nature of Lembang. We will share your compliments with the entire team, especially the staff who assisted you throughout your stay. We hope to welcome you back again in the future for an even more memorable experience.

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RD

Rini D.

Staycation

10,0

/10

Reviewed 13 week(s) ago

The hotel staff is very friendly with Ms. Wina, GRO at Villa Air

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Accommodation's Reply

31 Mar 2026

Thank you so much for your positive review and for choosing Vila Air Natural Resort as your accommodation. We are delighted to hear that you enjoyed the cool natural surroundings, the comfort of the villa, and the service from our team. We are committed to providing a peaceful and pleasant vacation amidst the pristine nature of Lembang. We will share your compliments with the entire team, especially the staff who assisted you throughout your stay. We hope to welcome you back again in the future for an even more memorable experience.

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Devi K. A.

Leisure

9,4

/10

Reviewed 19 week(s) ago

This was my first time staying at Vila Air Natural Resort. It was a comfortable first experience, especially the ambiance. Those looking for a quiet atmosphere will find it. Thank you to Aura and Rizwan for their hospitality.

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1 people find it helpful

Accommodation's Reply

31 Mar 2026

Thank you so much for your positive review and for choosing Vila Air Natural Resort as your accommodation. We are delighted to hear that you enjoyed the cool natural surroundings, the comfort of the villa, and the service from our team. We are committed to providing a peaceful and pleasant vacation amidst the pristine nature of Lembang. We will share your compliments with the entire team, especially the staff who assisted you throughout your stay. We hope to welcome you back again in the future for an even more memorable experience.

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P***A

7,9

/10

Reviewed 20 week(s) ago

Hopefully it will be cleaner next time ^^

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Accommodation's Reply

31 Mar 2026

We apologize for any inconvenience you experienced during your stay at Villa El Nature Resort. Your valuable feedback is crucial for improving our facilities and services in the future. We understand the importance of cleanliness and facility management, and we will take immediate action to strengthen our operational standards and prevent recurrence. We will do our best to provide you with a more pleasant stay in the future. We look forward to welcoming you back.

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a

armansyah

Leisure

10,0

/10

Reviewed 21 week(s) ago

Gro Nida is very helpful, her service is super-super wow, always success for Villa Air Natural.

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Accommodation's Reply

31 Mar 2026

Thank you so much for your positive review and for choosing Vila Air Natural Resort as your accommodation. We are delighted to hear that you enjoyed the cool natural surroundings, the comfort of the villa, and the service from our team. We are committed to providing a peaceful and pleasant vacation amidst the pristine nature of Lembang. We will share your compliments with the entire team, especially the staff who assisted you throughout your stay. We hope to welcome you back again in the future for an even more memorable experience.

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F***i

Staycation

9,4

/10

Reviewed 23 week(s) ago

The location is quite easy to reach by any type of vehicle. The staff is friendly and very helpful. From the villa lobby, we were escorted to the villa, which is 300 meters away. Cleanliness is maintained, and the atmosphere is very comfortable, with the cool mountain air. However, the neighbors next door are noisy, which caused a bit of a problem, as they were still making noise until 2 a.m. when others wanted to rest. Overall, it was comfortable.

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1 people find it helpful

Accommodation's Reply

31 Mar 2026

Thank you so much for your positive review and for choosing Vila Air Natural Resort as your accommodation. We are delighted to hear that you enjoyed the cool natural surroundings, the comfort of the villa, and the service from our team. We are committed to providing a peaceful and pleasant vacation amidst the pristine nature of Lembang. We will share your compliments with the entire team, especially the staff who assisted you throughout your stay. We hope to welcome you back again in the future for an even more memorable experience.

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np

novia p.

9,7

/10

Reviewed 24 week(s) ago

Thank you to Ms. Alfitri and Ms. Wina as GRO at Vila Air Natural Resort who have helped with the check-in process. The other staff are also helpful and friendly. The villa atmosphere is very beautiful and comfortable, suitable for healing with family. Hopefully someday I can come back to stay here again.

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2 people find it helpful

Accommodation's Reply

31 Mar 2026

Thank you very much for your positive review and for choosing Vila Air Natural Resort as your place to stay. We are delighted to know that you enjoyed the cool natural surroundings, the comfort of the villa, and the service provided by our team. We are committed to providing a peaceful and enjoyable stay amidst the pristine nature of Lembang. We will share your appreciation with the entire team, especially the staff who assisted you during your stay. We look forward to welcoming you back for an even more enjoyable experience in the future.

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R***u

10,0

/10

Reviewed 24 week(s) ago

GRO on behalf of Alfitri and Aura okay okay

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1 people find it helpful

Accommodation's Reply

31 Mar 2026

Thank you so much for your positive review and for choosing Vila Air Natural Resort as your accommodation. We are delighted to hear that you enjoyed the cool natural surroundings, the comfort of the villa, and the service from our team. We are committed to providing a peaceful and pleasant vacation amidst the pristine nature of Lembang. We will share your compliments with the entire team, especially the staff who assisted you throughout your stay. We hope to welcome you back again in the future for an even more memorable experience.

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ME

Mey E. s.

Staycation

8,8

/10

Reviewed 27 week(s) ago

The villa is nice and clean. I stayed in the pine type villa, which can accommodate 8 people/4 bedrooms. The staff is friendly and helpful. One of my children forgot his jacket. Please contact the GRO (Guest Relations Officer), Nida and Wina. Thankfully, they will help you and send it via courier.

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2 people find it helpful

Accommodation's Reply

31 Mar 2026

Thank you so much for your positive review and for choosing Vila Air Natural Resort as your accommodation. We are delighted to hear that you enjoyed the cool natural surroundings, the comfort of the villa, and the service from our team. We are committed to providing a peaceful and pleasant vacation amidst the pristine nature of Lembang. We will share your compliments with the entire team, especially the staff who assisted you throughout your stay. We hope to welcome you back again in the future for an even more memorable experience.

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rf

risha f.

Staycation

9,4

/10

Reviewed 38 week(s) ago

The villa has a very cool, Lembang-style atmosphere with a unique Japanese design, perfect for family gatherings. The staff are friendly, especially Nida and Alfitri, who were very helpful throughout your stay. The only downsides are that the pool is cold and the water heater isn't hot enough. Overall, it's a very comfortable place for quality time with the family.

Vila Air Natural Resort

Overall Ratings & Reviews Vila Air Natural Resort

9,1

9,2

9,0

9,2

9,2

Traveler Reviews Vila Air Natural Resort