Overall Ratings & Reviews Pohon Inn Hotel

Comfortable child-friendly hotel, easy access to JTP 2...

The hotel staff is friendly, highly recommended for those who want to stay while touring at KTP 2.

Great for families and groups

The hotel is clean and well maintained, even though it is an old hotel. The check-in process took a long time, I had to wait until 2 o'clock, after 2 o'clock it was delayed again until 2:30, because I had waited for more than 2 hours so I grumbled a bit, then I was given the key.. please improve the customer service.. it's not comfortable for guests to be made to wait so long.. I ordered an executive room but there was no balcony and only a window that was not too big.. so I was not satisfied. Breakfast opens at 7 am, at 6:30 there was already a queue in front of the restaurant and it was still closed, maybe they were fighting for the dining chairs that could rotate around.. but for the room rate, sorry for the overprice.. thank you

Good experience to stay here beside the theme park

Friendly staff, rotating breakfast, kids love it.

Thank you for getting out of the car a lot because you have to carry a lot of stuff, really nice payment 🙏

Fun, recommended, if I go to Batu Malang I want to stay here again

The hotel is comfortable, located in the same location as the Batu Secret Zoo. The atmosphere is comfortable and safe.

Okay for family vacation, close to everywhere

beautiful views, friendly and very helpful service, informative too

Friendly staff, clean hotel, good facilities... But why is there a sound of chairs being moved in the middle of the night, as if from the next room?

The kids are happy because the room has a zoo view, they can see some animals from the zoo, the Jatim Park 2 ticket is valid for 2 days, so you don't have to worry about not exploring enough in 1 day.

The hotel staff is very friendly and nice, the food is very delicious and most importantly the rooms are clean and comfortable.

The friendliness of the staff is very bad, please review the staff there again.

The service is very friendly… the hotel atmosphere is also comfortable and very pleasant… the balcony is close to the zoo… those who bring children will definitely be happy… but unfortunately the TV is analog TV and the broadcasts are limited…

Great... If you're on holiday at Jatim Park 2, don't forget to come here.

friendly hotel staff, good service

Perfect for a family vacation. Overall, my kids enjoyed their stay here. They never got bored with the atmosphere, especially the breakfast experience.

It's inside Jatim Park 2. And if you stay at the Pohon Inn Hotel, you get two days of access for your Jatim Park 2 entrance ticket. It's absolutely amazing! Choose a room with a zoo and mountain view, so you can see some animals from your balcony. And be sure to book breakfast, as the food is delicious, and you can have breakfast while watching the animals. The kids will definitely love it.