Overall Ratings & Reviews Grand Nanggroe Hotel

The hotel was really dirty, the floor of the room was dirty, and there was only 1 sandal. Luckily I only stayed overnight. I checked in at 11pm and checked out at 8pm.

Highly recommended hotel, don't hesitate to stay here.

I did not like the food. Poor quality.

It's still hot and I have to change rooms the second day

I stayed here for an office event with an 8 hour road trip arriving in the morning but the female receptionist service was not friendly, when I asked to check in early the response was not friendly. M9hon management was briefed again by female receptionists to be friendlier.

Resepsionisnya pas dateng gak ada senyumnya. Gak ada ramah-ramahnya. Kita yang jadi tamu ngerasa kayak gak diharapkan dateng. Setelah malam baru resepsionisnya ganti dengan yang lebih ramah. Semoga bisa di perbaiki untuk garda depannya.

The room is quite clean, only the toilet is dirty, the porous door, the sink is clogged, the wifi doesn't reach the room.

The room is OK, suitable for children, there is a pool, but the pool is deep for children, so parents also have to go swimming, the food is bland, not tasty, when eating outside while watching children swimming, it smells like cat poop, so it doesn't get worse appetite. Please service again.

The children are happy because there is a swimming pool, only the shower in the bathroom is not. It's so tight, so if you take a long shower it's clean.

Old hotel and poorly maintained. There 's not enough lighting in the room, bathroom is too dark, furniture is old. The room is not sound proof so the noises from the corridor can still be heard loudly from inside the room. Not gonna stay here again.

Saya check in sekitar jam 10 malam, di lobby tidak ada orang. Resepsionis sedang tidak ada, saya nunggu lima menit baru datang disambut dengan tidak ramah. Pelayanan sangat buruk. 🙏🏻.

This hotel is expensive but does not match the facilities, the rooms are pretty clean, only the bathrooms are dirty, the hotel is old, the swimming pool is clean. Wifi can't connect in the room.

Alhamdulillah, everything is fine.

The location is good but the service is not fast. Rooms & toilets are not clean.

Convenient, only if you don't have a vehicle to eat, you have to order an online driver

From the outside view the hotel is cool. After entering the room, it doesn't match the view from the outside.

With the available price offers, this accommodation is worth considering staying in Banda Aceh, it's just a bit far from the culinary area.

The smell of the hotel (lobby, elevator, room, toilet) is very inappropriate and smelly. Already ordered 3 nights with good photos, the reality is far from expected. I personally do not recommend and in the future will not return to check-in here for official purposes. Greetings customers who are disappointed with the price of hotel products sold. Thanks.

Hotel was cheap but room floor is slippery. My kids falling down due to the floor is slippery. Already asked the staff to clean but still same. Danger for kids and old people.

The hotel staff are friendly and welcoming, what's more, the cs are fine. I stayed 2 nights, it was really fun, the children were satisfied swimming