Overall Ratings & Reviews President Executive Club

Thank you for sharing your experience with us. We are delighted to hear that you found our staff helpful and comfortable during the check-in process. Positive comments like this motivate us to continue providing the best service to every guest. We look forward to welcoming you back to President Executive Club Hotel on your next visit. Sincerely, Management. President Executive Club Hotel

Thank you very much for sharing your experience during your stay. We sincerely apologize for any issues you encountered, including room access, toilet conditions, mosquitoes, and parking lot lighting. This certainly fell short of our goal of providing the best possible experience for our guests. We have forwarded your feedback to the relevant team for immediate improvements. We hope you will experience even better comfort and service on your next visit.

Thank you for your review. We're pleased to hear that you enjoyed our hotel's strategic location in the heart of West Cikarang and its easy parking access. Your feedback regarding the standard of our facilities is of utmost importance to us, and we will use it as a basis for further evaluation to improve our service quality and guest comfort in the future.

Dear Sir/Madam, Thank you for your positive review. We are delighted to hear that you were satisfied with the friendly service from our staff and the cleanliness of our rooms, even though the hotel building is no longer new. Your feedback motivates us to continue maintaining and improving the quality of service and facilities at President Executive Club. We look forward to welcoming you back in the future. Sincerely, President Executive Club Management.

Dear Sir/Madam, Thank you very much for your warm and detailed review. We are delighted to hear that your stay was comfortable and made you feel at home. We are also pleased to hear that the strategic location and views of the Horse Statue Roundabout added to the comfort of your stay. We will continue to maintain our commitment to cleanliness and excellent service, including through reminders from our Front Office team, to ensure your stay at President Executive Club is always enjoyable. We look forward to welcoming you back in the future. See you soon! Sincerely, President Executive Club Management

Dear Respected Guests, Thank you for your visit and feedback to President Executive Club. We would like to express our deepest apologies for the inconvenience you experienced during your stay with us. Regarding the service in the reception area and welcoming guests, we realize that the presence of security officers in inappropriate positions can create an unprofessional impression. We will immediately conduct an internal evaluation so that the service at the main door returns to the standards and expectations of guests. We also apologize for the inappropriateness of the breakfast menu received. The serving of French fries and fried eggs clearly does not reflect the quality of breakfast service that we want to provide to our guests. We are currently reviewing the food presentation standards, so that experiences like this will not be repeated in the future. Once again, we apologize for this incident and we thank you for your attention and constructive criticism. We greatly appreciate your input and use it as material for improvement in order to improve the quality of our services in the future. Sincerely, Management. President Executive Club

Dear Valued Guest, Thank you for taking the time to share your feedback with us. We’re glad to hear that you found our staff to be friendly — your kind words truly mean a lot to our team. At the same time, we sincerely apologize for the cleanliness issue you encountered in your room. This does not reflect the standard of comfort and hygiene we aim to uphold. Your feedback has been shared with our housekeeping team for immediate follow-up and improvement. We truly appreciate your honesty, as it helps us grow and serve our guests better. We hope to have the opportunity to welcome you back and provide you with an even better experience on your next visit. Warm regards, Management President Executive Club

Dear Valued Guest, Thank you very much for your positive review. We are very pleased to know that you felt comfortable with the friendly service from our staff and enjoyed the spacious room. Reviews like this are an encouragement for our entire team to continue providing the best service. We look forward to welcoming you back to President Executive Club in the near future. Warm regards, Management. President Executive Club

Hello Sir/Madam, Thank you very much for your positive review! 😊. We are very happy to know that you feel comfortable and satisfied with the cleanliness and comfort of the room at President Executive Club. We look forward to your next arrival, certainly with even better service! Warm regards, Management. President Executive Club.

Dear Valued Guests, Thank you for your review and trust in staying at President Executive Club several times. We are very pleased to hear that our staff can provide personal and memorable service to you. Positive comments like this are a great motivation for our team to continue to maintain and improve the quality of service. However, we also express our deepest apologies for the inconvenience related to the cleanliness of the room and the bedding that are not up to standard. This is a serious concern for us, and we will immediately evaluate it with the housekeeping team so that similar incidents do not happen again in the future. Your input regarding the soundproofing level of the room is also very much appreciated. We will consider it in our future facility improvement plans for the overall comfort of our guests. Once again, we thank you for your review, and we hope to welcome you back with a much better experience. Best regards, Management. President Executive Club

Dear Valued Guest, Thank you for sharing your experience during your stay at President Executive Club. We are pleased to know that you found our room quite spacious and comfortable. However, we apologize for the inconvenience caused by the presence of mosquitoes in the room. Regarding our team's response regarding fogging at night, we realize that this solution is not appropriate considering that guest comfort and rest time are very important. Your input to provide mosquito spray as a more practical alternative is highly appreciated and we will follow up on it immediately. Once again, we apologize for this unpleasant experience and we are committed to making improvements so that your next visit will be much more comfortable. Warm regards, Management. President Executive Club

Dear Valued Guest, Thank you very much for taking the time to write such a detailed and honest review of your stay at President Executive Club. We are very pleased to know that the service of the staff, especially the Front Desk team, was able to provide a positive impression and quick response to your needs and obstacles during your stay. Quick response in handling complaints and the friendliness of our team are indeed our top priorities in providing the best service for our guests. We also apologize for the inconvenience that occurred related to the condition of the windows, ants in the room, and the AC that was not cold enough. Your input is very valuable, and we will follow up with the relevant team to improve the maintenance and cleanliness of the rooms in the future. We acknowledge that some parts of our property have indeed reached a certain age of use, but this is actually an encouragement for us to continue making improvements for the comfort of every guest. Once again, thank you for your trust. We look forward to welcoming you back with a more perfect experience on your next visit. Warm regards, Management. President Executive Club

Thank you Kak Kirana. Glad to hear that you are satisfied with our hotel. See you at the next stay, sis. Thank you.

Dear Valued Guest, Thank you very much for your positive review! We are very pleased to know that you are satisfied with the completeness of the room facilities and the comfort during your stay at President Executive Club. Friendly service from the receptionist, facilities such as elevators, free parking, and various in-room amenities are indeed prepared to provide a pleasant stay experience. Hopefully we can continue to be your main choice when you visit again. See you on your next visit! Warm regards, Management. President Executive Club

Dear Mr. Prasetyo, thank you for sharing your experience at our hotel. We are glad that you had a satisfying experience at our hotel. We look forward to having you back at our hotel. Thank you.

Dear Sir/Madam. Warm greetings from President Executive Club! We apologize for the inconvenience caused. We will make sure everything is improved to maintain maximum service quality. Once again, we thank you for your willingness to send us feedback. Thank you. Best regards, Agus Baharudin Soleh. Operational Manager

Dear Sir/Madam, “Warm greetings from President Executive Club”. Thank you for taking the time to review our Hotel. We are committed to providing the best service for every guest, because our guest satisfaction is our priority. Thank you for choosing President Executive Club as your preferred accommodation in the Cikarang area, we look forward to welcoming you back on your next visit. Best regards,. Management. President Executive Club