Dear Mrs. Erlina, Thank you for taking the time to share your experience during your stay at Tanadewa Villas Nusa Dua by Cross Collection. We are delighted to hear that you enjoyed our strategic location, the comfort of our spacious rooms, the comprehensive facilities, and the service from our team, including the warm welcome and assistance with motorbike rentals. Your positive review motivates us to continue providing the best service. We also appreciate your valuable feedback regarding the access road to the villa, the condition of the swimming pool, cleanliness, and the variety of food. We apologize for any inconvenience you experienced. We have forwarded your feedback to the relevant team for immediate follow-up and evaluation to improve the quality of our services, particularly in terms of pool cleanliness and food presentation. Regarding the swimming pool, we will review the safety information, especially for guests with children, to ensure a safer and more comfortable stay. Once again, thank you for this constructive review. We look forward to welcoming you back in the future for an even more enjoyable experience. Sincerely, Ika Yuliari, Cluster General Manager, Tanadewa Villas and Resort Bali by Cross Collection
