KHAS Surabaya Hotel

Explore KHAS Surabaya Hotel
8,5
Very Good
From 3.851 reviews
Provided by travelers on
Cleanliness

8,7

Room Comfort

8,6

Meal

8,4

Location

8,7

Service and Facilites

8,6

People often mention about KHAS Surabaya Hotel
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Staff Friendliness (66)
Ambiance (57)
Bedroom (57)
Surroundings (54)
Hotel Area (50)
Taste (49)
Accessibility (48)
Bathroom (44)
Check-in/out Time (43)
Variety (42)
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Traveler Reviews KHAS Surabaya Hotel

Number of reviews per page
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40
Customer reviews
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,7
/10
Reviewed 5 day(s) ago
A comfortable hotel close to Mbah Sunan Ampel, just 5 minutes away. Comfortable rooms, delicious food. I'll be back here next time I visit Sunan Ampel. Oh, and the manager was friendly too.
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Accommodation's Reply
18 Jun 2026
It is with pleasure that Kas Hotel Surabaya would like to express our gratitude for your positive review. We are delighted to know that you enjoyed your stay with us. Your review encourages our entire team to continue striving to provide the best service. We hope to welcome you again. Sincerely, The Management
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H***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
7,5
/10
Reviewed 5 day(s) ago
Subordinates are 'direct reflection' of the top.
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H***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
7,1
/10
Reviewed 5 day(s) ago
Subordinates are 'direct reflection' of the top.
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DIMAS A. M. P.
icon-origin-TRAVELOKA
9,4
/10
Reviewed 5 day(s) ago
Worth a try, guys! It's clean and the staff are friendly.
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Accommodation's Reply
18 Jun 2026
It is with pleasure that Kas Hotel Surabaya would like to express our gratitude for your positive review. We are delighted to know that you enjoyed your stay with us. Your review encourages our entire team to continue striving to provide the best service. We hope to welcome you again. Sincerely, The Management
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DIMAS A. M. P.
icon-Medical
Medical
icon-origin-TRAVELOKA
9,1
/10
Reviewed 5 day(s) ago
I had a pleasant stay here. I happened to have business at a nearby hospital, and it's definitely worth checking out if you're looking to stay in the Sunan Ampel area.
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Accommodation's Reply
18 Jun 2026
It is with pleasure that Kas Hotel Surabaya would like to express our gratitude for your positive review. We are delighted to know that you enjoyed your stay with us. Your review encourages our entire team to continue striving to provide the best service. We hope to welcome you again. Sincerely, The Management
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shariffah a. s. a.
icon-origin-TRAVELOKA
9,1
/10
Reviewed 2 week(s) ago
It was a nice, cozy hotel and the staff are all very friendly. The hotel is very near to a mosque and Ampel area. It also has a beautiful sunset view. There is also a Muslimah salon nearby. They greeted us with a welcome cake in the room. The only flaw is that we were asked to order some food from in-room dining before they could give us some bowls we requested.
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M***l
icon-origin-TRAVELOKA
8,5
/10
Reviewed 3 week(s) ago
Okay, because Sunan Ampel is also here.
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n***r
icon-Business
Business
icon-origin-TRAVELOKA
8,7
/10
Reviewed 4 week(s) ago
Overall, it was okay. The room was clean, and the AC was cool. I just didn't like the uncomfortable bed, which was so crooked that it caused back pain. Especially since I was in early pregnancy, it was hard to sleep, and the hotel bed was uncomfortable. Breakfast wasn't very varied; there wasn't any vegetable salad, and the only fruit was papaya.
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I***i
icon-origin-TRAVELOKA
9,0
/10
Reviewed 5 week(s) ago
For the umpteenth time staying as a stopover, it was okay, but this time I was a bit disappointed, the AC wasn't cold.
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p***i
icon-Business
Business
icon-origin-TRAVELOKA
8,5
/10
Reviewed 6 week(s) ago
It was good! The room was so comfy.
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S***i
icon-Business
Business
icon-origin-TRAVELOKA
9,7
/10
Reviewed 7 week(s) ago
The hotel is great, even though it was just a transit stop because I was catching a ferry.
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1 people find it helpful
Verified Traveler
icon-origin-TRAVELOKA
8,5
/10
Reviewed 8 week(s) ago
Typical Surabaya hotel, highly recommended👍 The service is worth it👍 The price is very friendly👍
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f***y
icon-Business
Business
icon-origin-TRAVELOKA
8,2
/10
Reviewed 10 week(s) ago
Stayed here because it was close to the harbor, the staff were friendly and helpful, the room was clean but the lighting was poor.. Hehehe
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1 people find it helpful
a***a
icon-origin-TRAVELOKA
9,7
/10
Reviewed 12 week(s) ago
The room was clean, and the staff was very friendly and helpful. Overall, the food was okay, but the fried rice could use some improvement. Everything else was fine, and if I were to go to Ampel or Perak, I would definitely choose this hotel again. Thanks.
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1 people find it helpful
A***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6,9
/10
Reviewed 12 week(s) ago
The hotel staff was friendly and very helpful. The room was not very clean, smelling musty and cigarette, and even with air fresheners, the smell remained musty. It's a shame for those with toddlers.
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1 people find it helpful
I***i
icon-origin-TRAVELOKA
8,2
/10
Reviewed 17 week(s) ago
Not bad for a stopover, affordable prices.
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2 people find it helpful
Accommodation's Reply
26 Feb 2026
It is with pleasure that Kas Hotel Surabaya would like to express our gratitude for your positive review. We are delighted to know that you enjoyed your stay with us. Your review encourages our entire team to continue striving to provide the best service. We hope to welcome you again. Sincerely, The Management
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D***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 17 week(s) ago
I've stayed here twice..if I go to Surabaya, I have to schedule it again.
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1 people find it helpful
Accommodation's Reply
26 Feb 2026
It is with pleasure that Kas Hotel Surabaya would like to express our gratitude for your positive review. We are delighted to know that you enjoyed your stay with us. Your review encourages our entire team to continue striving to provide the best service. We hope to welcome you again. Sincerely, The Management
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D***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 17 week(s) ago
I've stayed at this hotel twice... So if I go to Surabaya, I'll definitely stay here.
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1 people find it helpful
Accommodation's Reply
26 Feb 2026
Warm regards from Kas Hotel Surabaya. Thank you for your positive review. We are delighted to know you enjoyed your stay with us. Your review encourages our entire team to continue striving for the best service. We hope to welcome you again. Sincerely, The Management
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D***a
icon-origin-TRAVELOKA
8,5
/10
Reviewed 20 week(s) ago
The staff are friendly and the security is very friendly, thank you, I hope the hotel will continue to be successful.
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Accommodation's Reply
26 Feb 2026
It is with pleasure that Kas Hotel Surabaya would like to express our gratitude for your positive review. We are delighted to know that you enjoyed your stay with us. Your review encourages our entire team to continue striving to provide the best service. We hope to welcome you again. Sincerely, The Management
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R***i
icon-origin-TRAVELOKA
9,7
/10
Reviewed 20 week(s) ago
Worth it hotel, comfortable room, friendly service
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1 people find it helpful
Accommodation's Reply
26 Feb 2026
It is with pleasure that Kas Hotel Surabaya would like to express our gratitude for your positive review. We are delighted to know that you enjoyed your stay with us. Your review encourages our entire team to continue striving to provide the best service. We hope to welcome you again. Sincerely, The Management
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Number of reviews per page
20
40