8,7
Very Good
From 5.800 reviews
Provided by travelers on
Cleanliness

8,6

Room Comfort

8,7

Meal

8,6

Location

9,0

Service and Facilites

8,7

People often mention about Safari Resort
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Ambiance (144)
Surroundings (142)
Staff Friendliness (140)
Taste (136)
Family Friendly (135)
Variety (130)
Bedroom (123)
Activity Option (116)
Hotel Area (114)
Wifi (108)
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Traveler Reviews Safari Resort

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Customer reviews
H***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 5 day(s) ago
My first experience staying at Safari Resort was very satisfying.
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1 people find it helpful
e***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6,8
/10
Reviewed 7 day(s) ago
There were no hand towels. I asked for dry towels from 7:00 AM until check-out at 10:00 AM, but they weren't given. Warm water only came out when I took a shower at night. No warm water came out at all when I took a shower in the morning. I called the front desk twice, but there was no response. Disappointed 🥲
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Accommodation's Reply
10 Aug 2025
Thank you for your review of your stay at Safari Resort. We deeply regret and apologize for the unpleasant experience you had during your stay. Your feedback regarding the towel exchange request, the problematic hot water supply, and the response to your service are important to us, and we will ensure this does not happen again. Once again, we apologize for this inconvenience. We look forward to the opportunity to improve and provide an even better experience in the future. Best regards, Safari Resort Management
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Dany R.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,4
/10
Reviewed 1 week(s) ago
It was a truly memorable experience, especially for the lobby and security staff who helped me when I needed to go to the hospital emergency room. They accompanied me all the way through, offering assistance and reimbursement. Kudos to the Taman Safari Resort Hotel team for their constant presence and service.
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Accommodation's Reply
10 Aug 2025
Dear Mr. Dany, Safari Resort is honored to welcome you and your family as our guests. We always try our best to ensure that our service is always memorable for you and your family. We are also happy that you and your family enjoyed the facilities at the safari resort and safari park, we also thank you for your good suggestions and input. We hope to see you and your family again another time. Thank you for your visit. Warm regards, Management.
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N***a
icon-origin-TRAVELOKA
8,1
/10
Reviewed 1 week(s) ago
I've stayed here twice, because I took my children on holiday and there was a discount. But the room was really smelly, especially the bathroom. They didn't give me any air freshener. The building is old, the bathroom door is about to come off. We stayed in the bungalow.
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Tojef
icon-origin-TRAVELOKA
10,0
/10
Reviewed 1 week(s) ago
The only downside is that when you want to borrow a plate/spoon you have to pay 20 thousand rupiah first.
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Accommodation's Reply
03 Aug 2025
Thank you for sharing your experience at Safari Resort. We are very pleased that you enjoyed your stay with us. We apologize for any inconvenience you experienced while at the resort. This will serve as a reminder to prevent similar inconveniences from happening again. Thank you, and we look forward to your next visit to Safari Resort. Best regards, Management.
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Mega p.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,9
/10
Reviewed 2 week(s) ago
The air is very cool and pleasant, the breakfast has many variations and is complete, the taste is delicious, the staff are friendly, check in and check out are fast, the hot water is okay, (-) the cleanliness of the room is lacking
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Accommodation's Reply
03 Aug 2025
Thank you for sharing your experience at Safari Resort. We are very pleased that you enjoyed your stay with us. We apologize for the inconvenience you experienced during your stay at Safari Resort due to the lack of room cleanliness. This will be taken into account so that similar inconveniences do not occur again in the future. Thank you, and we look forward to your next visit to Safari Resort. Best regards, Management.
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Fahmi Y.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
A very affordable one-night hotel stay with great, well-appointed, and cool amenities. Plus, paying Safari Journey for only 170,000 Rupiah gets you two free admissions to all the rides and shows. This is a must-see for both small and large families. Safari Resort is simply awesome!
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Accommodation's Reply
03 Aug 2025
Thank you for sharing your experience staying at Safari Resort. We are delighted that you and your family enjoyed your stay. We hope to continue serving you on your next visit to Safari Resort. Best regards, Management.
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Novita F.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,5
/10
Reviewed 2 week(s) ago
This is my fourth time staying here and I never get bored. The atmosphere is pleasant and makes me feel at home.
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1 people find it helpful
Accommodation's Reply
03 Aug 2025
Thank you for sharing your experience staying at Safari Resort. We are delighted that you and your family enjoyed your stay. We hope to continue serving you on your next visit to Safari Resort. Best regards, Management.
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R***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
It makes me miss vacationing here, I've been coming here since I was a child until I was an adult because the atmosphere is nice for taking a break from the noise of the city.
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1 people find it helpful
Accommodation's Reply
28 Jul 2025
Thank you for sharing your experience staying at Safari Resort. We are delighted that you and your family enjoyed your stay. We hope to continue serving you on your next visit to Safari Resort. Best regards, Management.
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Y***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,3
/10
Reviewed 3 week(s) ago
At 2:00 PM, I arrived to check in, was given the key and escorted to the room, but the room hadn't been cleaned yet. I waited on the swing in front of the caravan room, the hot water was unclear, whether it was broken or not, I don't know. There was none at all. The food was just so-so, lots of ants in the room. The staff service was friendly.
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2 people find it helpful
Accommodation's Reply
28 Jul 2025
Warm greetings from Safari Resort. Thank you for taking the time to share your feedback. We apologize if our quality and service did not meet your expectations. We look forward to welcoming you back to Safari Resort. Best regards, Safari Resort Management
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M***l
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,4
/10
Reviewed 3 week(s) ago
Very comfortable and the location is perfect for healing
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2 people find it helpful
Accommodation's Reply
28 Jul 2025
We are delighted to hear that you and your family enjoyed your visit and stay at Safari Resort. Thank you, and we look forward to welcoming you back to Safari Resort. Best regards, Management.
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i***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,1
/10
Reviewed 3 week(s) ago
It was a pleasure to stay here for 2 nights.
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Accommodation's Reply
28 Jul 2025
We are delighted to hear that you and your family enjoyed your visit and stay at Safari Resort. Thank you, and we look forward to welcoming you back to Safari Resort. Best regards, Management.
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M***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,7
/10
Reviewed 4 week(s) ago
very fun & satisfying game rides.
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Accommodation's Reply
28 Jul 2025
Thank you for sharing your experience staying at Safari Resort. We are delighted that you and your family enjoyed your stay. We hope to continue serving you on your next visit to Safari Resort. Best regards, Management.
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E***l
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 4 week(s) ago
It was a great stay at the Safari Resort Hotel. Keep up the good service. I'll definitely be back.
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Accommodation's Reply
28 Jul 2025
Thank you for your wonderful review. We are delighted and proud to know that you and your family had a pleasant and memorable vacation at Safari Resort. We look forward to serving you again on your next visit to Safari Resort. Thank you and convey our warmest regards to your beloved family at home. Best regards, Management.
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E***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,7
/10
Reviewed 4 week(s) ago
A memorable holiday with the kids, they were happy to be able to play at Taman Safari and were free to come and go.
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Accommodation's Reply
28 Jul 2025
We are delighted to hear that you and your family enjoyed your visit and stay at Safari Resort. Thank you, and we look forward to welcoming you back to Safari Resort. Best regards, Management.
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F***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
7,2
/10
Reviewed 4 week(s) ago
The comfort of the room is very poor due to the smell of the sewer entering the bathroom. It's very uncomfortable. The bathroom isn't soundproof, so the smell from the bathroom enters the room.
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1 people find it helpful
Accommodation's Reply
10 Aug 2025
Thank you for sharing your experience at Safari Resort. We are very pleased that you enjoyed your stay with us. We apologize for the inconvenience you experienced in your room due to the unpleasant odor. This will be taken into account to ensure that such inconveniences do not recur in the future. Thank you, and we look forward to your next visit to Safari Resort. Best regards, Management.
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f***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6,9
/10
Reviewed 4 week(s) ago
We happened to stay in a standard room because they were out of stock. In my opinion, the standard room was overpriced and in dire need of renovation. When we entered the room even though we'd already checked in late, we found a ton of ants on the desk and some food leftovers on the table. When the housekeeper helped us get in, she was just about to replace the broken light. Not to mention the manual lock, which was difficult to get into. The bathroom door handle was also loose. Ugh, it was a mess. It really needs renovation!! If the facilities were like staying at TSI twice, it would be okay. The room we stayed in wasn't that great.
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Accommodation's Reply
10 Aug 2025
Thank you for your review. We apologize for the inconvenience you experienced during your stay, particularly regarding the cleanliness of the room, the broken lights, and the problem with the door. This is far from the standard of service we aim to provide. Your feedback is very important, and we will immediately follow up with the relevant team to make improvements. We are very grateful for all your input, this is part of our improvement. We hope to provide a better experience if you visit again in the future. Warm regards, Management.
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T***i
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 5 week(s) ago
The service is great and the facilities are very good, it's just that the refrigerator was dead when we arrived, and in the end the meat we brought smelled.
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Accommodation's Reply
13 Jul 2025
Thank you for sharing your experience staying at Safari Resort. We are delighted that you and your family enjoyed your stay. We hope to continue serving you on your next visit to Safari Resort. Best regards, Management.
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D***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6,1
/10
Reviewed 5 week(s) ago
For a relatively high price, we stayed in the Zebra 20 bungalow, which has two rooms with en-suite toilets. As soon as we entered, we noticed a foul odor, and there was mold on the walls and doors due to the humidity. The table and bedside table were dusty. I was constantly itchy all night. The worst part was that in one of the rooms, the toilet flusher didn't work properly. The water flowed downwards instead of upwards, making it completely unusable and very inconvenient. While the food was average in taste and nothing particularly delicious, there was quite a variety. However, the food wasn't served on the same floor, which was a bit of a hassle, as we had to go back and forth. The advantages of staying here are: 1. You can buy a Safari Park ticket at a special price of IDR 170,000 per person. 2. You can use the Safari Park ticket to enter and exit the park during your stay (from check-in to check-out), with just a parking fee of IDR 25,000 per day. 3. You can also use the ticket to access all the rides, but you can only use each ride once. 4. The Wi-Fi is excellent, with no lag, even with multiple people in the same bungalow. 5. The natural atmosphere and the constant sound of flowing water made us quite relaxed. However, sometimes monkeys would suddenly come and climb onto parked vehicles. Oh yes, it turns out the price on Traveloka is quite different from buying directly on the spot. The difference is up to IDR 1 million per night. It's much cheaper to buy through Traveloka.
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Accommodation's Reply
10 Aug 2025
Thank you for your review. We apologize for the inconvenience you experienced during your stay, particularly the damp smell, dust, and the malfunctioning bathroom. This falls far short of the standard of service we strive to provide. Your feedback is valuable, and we will promptly follow up with the relevant team to make improvements. We look forward to providing you with an even better experience if you visit again in the future. Best regards, Management.
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R***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,7
/10
Reviewed 5 week(s) ago
There are quite a lot of food variations, and the taste is also good, this accommodation is highly recommended.
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Accommodation's Reply
13 Jul 2025
We are delighted to hear that you and your family enjoyed your visit and stay at Safari Resort. Thank you, and we look forward to welcoming you back to Safari Resort. Best regards, Management.
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Number of reviews per page
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40