Overall Ratings & Reviews Gajahmada Avara Boutique Hotel

Thank you for your positive review. We are pleased to know that you enjoyed our hotel's strategic location close to various culinary destinations, and that you were satisfied with the cleanliness and friendliness of our staff, who will continue to provide the best service. We look forward to seeing you again at Gajahmada Avara Boutique Hotel. Best regards, Hotel Management

Dear Mrs. Agustha E. W. Thank you for your positive review. We are very pleased to know that you are satisfied with our services, especially the speed and readiness of the staff in serving the needs of the guests. Feedback like this is the spirit for our team to continue to provide the best service. We look forward to your next visit. Warm regards, Hotel Management

Thank you very much for the positive review! We are very happy to hear that our service was felt to be good and friendly. Reviews like this are the motivation for our team to continue to provide the best service for every guest. We look forward to welcoming you back to Gajahmada Avara Boutique Hotel Pontianak! 🙏. Warm regards, Hotel Management.

Dear Mr. Budiman. T. Thank you for your review. We apologize for the inconvenience you experienced regarding the cleanliness of the room. This feedback is very valuable for us to conduct evaluation and improvement immediately, especially in maintaining the cleanliness standards of the room. We hope to be given another opportunity to provide a much better stay experience on your next visit. Warm regards, Suhendra. General Manager

Thank you for sharing your experience during your stay. We are glad to know that you felt comfortable with our room and staff service. However, we are sorry to hear about the incident of losing your helmet in the parking area. Your input regarding the addition of a warning or special writing in the parking area will be followed up immediately as a form of our concern for the safety and comfort of our guests. We apologize for the inconvenience and look forward to welcoming you back with a better experience. Warm regards, Hotel Management