Overall Ratings & Reviews Orchardz Hotel Ayani Pontianak

strategic location, quite comfortable but maybe I was unlucky because room 627 the hot water didn't work and the room wasn't soundproof so guests in the next room or upstairs moved chairs or closed/opened the bathroom, making disturbing noises.

Cm lack of sound in the room can still be heard from outside

the location nearby the mall. it is the strong reason why everyone takes the hotel

The hotel staff is very friendly, the hotel is strategically located to the shopping center, parents can relax without the hassle of picking up and dropping off their children at the mall, and the distance to the airport is also close.

The hotel is comfortable, the rooms are spacious, and the access is easy and close to everywhere.

This hotel is perfect for transit, not too far from the airport and not too far from the city center. The place is quite clean, and the staff is friendly and helpful.

Very comfortable and clean, close to the city center megamall and many people selling food near the hotel area.

The room was clean and comfortable, with a beautiful and serene view.

Very good and comfortable atmosphere

The hotel staff is very friendly, the breakfast is delicious, hopefully we can stay here again ✅

The room was dirty, there was still a lot of dust on the floor, strands of hair, and other people's hair ties. The mattress was a bit hard and squeaky. The bathroom smelled very disturbing (smells of urine) as if it hadn't been cleaned. The room wasn't soundproof, the sound of trolleys, wall collisions, footsteps, and music from the rooftop cafe were also very audible. So, in conclusion, for a star-rated hotel with a room priced around 400, this isn't worth it. Hopefully, this can be improved in the future.

It's quite nice, but the cleanliness of the room might need to be improved and the AC should be repaired/replaced.

We enjoy staying in Orchardz. The location is good, silent. The staff hospitality is good.

For the umpteenth time staying at this hotel, everything is very satisfying, starting from the friendliness of the hotel staff, security, parking area, surrounding environment, access to everywhere is close, everything is good and great. Keep it up.

The hotel is comfortable and clean, strategically located and close to the intended business destination. Thank you

The atmosphere and location of the hotel are very good and recommended for families or friends who want to vacation in Pontianak.

Business trip becomes enjoyable, thank you The hotel is comfortable and clean, close to my business destination Strategic location.

Cool hotel, friendly staff and technicians are not up to customer complaints. The room AC is not cold, helped to move to a room with better AC, even though the bed is different but it is conditioned for customer comfort, especially when I brought my family

The AC is not cold. It would be better if it was washed or maintained.

Overall good and comfortable. The point is it's enough for this price.