- The hotel is terrible, it is located in a difficult location to catch a taxi to the airport, not near a convenience store
- The service is so bad that when I arrived, no one came to greet me
- The air conditioner in the room was broken, there was only 1 bed in the room for 3 people, the kitchen was empty, the bathroom was shabby
- The scene was so deserted, very scary
I want the hotel to refund me, the room was booked but I couldn't cancel, so disappointing