8,2
Very Good
From 374 reviews
Provided by travelers on
Cleanliness

8,4

Room Comfort

8,1

Meal

7,8

Location

8,5

Service and Facilites

8,1

People often mention about Mutiara Balige Hotel
All
Distance to City Center (14)
Staff Friendliness (13)
Surroundings (12)
Ambiance (12)
Taste (12)
Variety (12)
Accessibility (11)
Room Space (11)
Family Friendly (10)
Hotel Area (10)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Mutiara Balige Hotel

Number of reviews per page
20
40
Customer reviews
M***a
icon-origin-TRAVELOKA
6,9
/10
Reviewed 4 day(s) ago
Sleeping is not comfortable, not soundproof.
Translated by Google Icon
See original
Find this review helpful?
Profile Picture
Lasma R.
icon-Transit
Transit
icon-origin-TRAVELOKA
9,1
/10
Reviewed 4 week(s) ago
The hotel is located not far from the lake with a charming view, especially in the morning before sunrise. The breakfast is delicious with local food such as gomak noodles, Medan vegetable lontong, pohul-pohul, lampet...and it tastes good. The staff service is quite friendly and good.
Translated by Google Icon
See original
Find this review helpful?
Profile Picture
Lasma R.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,1
/10
Reviewed 6 week(s) ago
The hotel atmosphere is quite pleasant even though the hotel building is old with the view of Lake Toba also adds to the pleasant atmosphere, especially in the morning ... the air is very fresh. the location of the hotel is also not far from the center of Balige. The rooms are quite clean and the size is appropriate. The shower water in the bathroom is also strong and the hot water is stable according to the breakfast is a local menu but quite tasty. The staff is also quite friendly. Next time if I go to Balige I will stay here again.
Read More
Translated by Google Icon
See original
Find this review helpful?
M***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,5
/10
Reviewed 9 week(s) ago
Friendly staff, good breakfast although traditional, nice welcome.
Translated by Google Icon
See original
Find this review helpful?
W***y
icon-origin-TRAVELOKA
8,5
/10
Reviewed 10 week(s) ago
The location is strategic, the rooms are clean
Translated by Google Icon
See original
Find this review helpful?
Daulat S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 13 week(s) ago
The atmosphere is very comfortable with a direct view of Lake Toba, and access to the city center can be done on foot, and with a menu of dishes that match the typical taste of Toba, hopefully it can always be maintained,, and success for Mutiara Hotel Balige,, Horas,,,
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
29 Apr 2025
Thank you, Mr. Daulat S. For your positive review. We are very happy that you and your family are comfortable and enjoyed the service during your stay at our hotel. We will be committed to maintaining and improving our services. Horas.
Translated by Google Icon
See original
D***i
icon-origin-TRAVELOKA
9,4
/10
Reviewed 15 week(s) ago
The hotel is not far from Balige Market, not far from the mosque either. Yesterday I stayed there on Eid night. The breakfast was delicious, the staff was friendly. The hotel atmosphere is comfortable, sitting on the balcony while looking at the lake, calm! Champion!
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
29 Apr 2025
Thank you for taking the time to give a positive review, Mr./Mrs. D*i. We are happy to provide good service to you. See you again. Regards
Translated by Google Icon
See original
M***a
icon-Transit
Transit
icon-origin-TRAVELOKA
10,0
/10
Reviewed 17 week(s) ago
The bookstore is fun, the staff is friendly
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
29 Apr 2025
Thank you for staying at our hotel and also taking the time to visit our bookstore. See you again, Mr./Mrs. M*a. Regards
Translated by Google Icon
See original
Profile Picture
Fiskha H.
icon-Business
Business
icon-origin-TRAVELOKA
9,4
/10
Reviewed 18 week(s) ago
With cheap price, in the center of Balige, it really helps me on my business trip.
Translated by Google Icon
See original
Find this review helpful?
D***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,2
/10
Reviewed 25 week(s) ago
The hotel staff was very friendly and helpful with the check-in process.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
01 Feb 2025
Thank you, Sir/Madam. We are very happy to help make things easier for guests during c. I & c. O. Regards
Translated by Google Icon
See original
Profile Picture
Rita A.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 29 week(s) ago
Please pay attention to the TV signal. As for the facilities and others, they are okay. 🥰
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
10 Jan 2025
Thank you for your input, Mrs. Rita. It seems like the problem is a loose antenna cable on the back of the TV. We will fix it soon, Mrs. Regards.
Translated by Google Icon
See original
R***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,5
/10
Reviewed 30 week(s) ago
The place and environment are very comfortable, Direct view of Lake Toba
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
10 Jan 2025
Thank you for your positive review, Sir/Madam. We look forward to your next visit. Regards.
Translated by Google Icon
See original
M***A
icon-origin-TRAVELOKA
6,0
/10
Reviewed 30 week(s) ago
It's really standard, come at 12 pm, get up for breakfast, cm fried rice with noodles, orek tempeh.. even the eggs are gone.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
10 Jan 2025
Sorry for the inconvenience, Sir/Madam. And thank you for your attention to convey your complaint, it will be our evaluation material for better service. Regards.
Translated by Google Icon
See original
Sisca S.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 33 week(s) ago
Friendly staff and fast check in process.
Translated by Google Icon
See original
Find this review helpful?
P***t
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 43 week(s) ago
Very amazing and the price is right for your pocket, thank you Mutiara Balige.
Translated by Google Icon
See original
Find this review helpful?
N***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,4
/10
Reviewed 53 week(s) ago
The location is on the side of a big road and it's nice to connect to the lake. The most impressive breakfast was simple but very local, from gomak noodles, anchovies, soto Medan, to lappet+pohul-pohul+ombus-ombus. All employees are friendly and helpful. If I return to Balige, I will stay here again.
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
04 Aug 2024
Thank you, Mr/Mrs N*a. We hope that the positive response from you will make us further improve our services. Until we meet again. Regards.
Translated by Google Icon
See original
Margaretha E. B.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6,8
/10
Reviewed 56 week(s) ago
Balige is predominantly Christian, just because I moved the roast pork from a plastic bag to my own container, I was reprimanded harshly by someone who claimed to be the hotel manager. He immediately asked if it was pork, I said yes, he immediately said you can't eat it here, I said I didn't eat it, just moved it, he immediately said again don't pack it here, just go outside. I asked which rule I was breaking. Solimi has my human rights and just change it to an Islamic hotel and place it in a Muslim area, not in the land of the Batak people who eat pigs.
Read More
Translated by Google Icon
See original
8 people find it helpful
j***e
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 60 week(s) ago
If you go to Balige, you must stay here. Rooms okay, food okay.
Translated by Google Icon
See original
Find this review helpful?
Sri D. R.
icon-Business
Business
icon-origin-TRAVELOKA
9,1
/10
Reviewed 66 week(s) ago
The hotel is included in the reasonable price, good facilities, friendly staff, lake view is also available. Strategic location, between the main road and the lakeside road.
Translated by Google Icon
See original
Find this review helpful?
H***A
icon-origin-TRAVELOKA
9,2
/10
Reviewed 67 week(s) ago
Pelayanan nya bagus, waktu kita pesan double bed, di kasih yang satu bed, dan kita kompalin dan mereka langsung menggantinya. Di kamar di berikan kopi dan teh sachet, tp tidak di kasih akses air panasnya (maksudnya bagaimana). Sepertinya ada akses wifi, tp kami tidak di beri tahu. Tingkatkan pelayanan. Terimaksih
Find this review helpful?
Number of reviews per page
20
40