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Traveler Reviews Hotel Derawan Indah
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20
20
40
40
Customer reviews
SH
Scott H.
Business
6,2
/10
Reviewed 4 day(s) ago
It was perhaps a nice mid range hotel in a convenient central location in its day. Now it's been left to fall apart. Eerie, old, and dirty. Stayed here because my flight was cancelled. Not recommended.
Sheets stained even when clean ones requested
Bathroom full of mould and hadn't been cleaned in what looked like weeks
Internet patchy to non existent
Fridge unplugged and full of mould
Air conditioner not cold
Lights in room broken
Smoking in public spaces on each level
Service not helpful either - asked for two access swipe cards for the room as staying here as a couple and was refused. That's never happened before. Concierge was perplexed when asked to arrange an airport transfer.
With a bit of cleaning and better service this could be a nice and convenient hotel.
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M***a
6,5
/10
Reviewed 7 week(s) ago
Lack of hot water facilities, if you have a baby it is difficult to make milk in the middle of the night
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B***B
Transit
8,5
/10
Reviewed 12 week(s) ago
have stayed here many times. spacious car park
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q***a
8,5
/10
Reviewed 17 week(s) ago
the hotel staff is very friendly and helpful
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Accommodation's Reply
14 May 2025
Greetings Sir/Madam. Thank you for your visit, waiting for your return
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A***a
8,5
/10
Reviewed 22 week(s) ago
The staff is friendly and pleasant, not indifferent. Overall the room is good, no minuses.
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C***n
Business
8,3
/10
Reviewed 27 week(s) ago
so far so good only the breakfast menu is small and not varied. The gym equipment is also not good. but so far so good
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B***B
Business
8,8
/10
Reviewed 28 week(s) ago
Fast check in out process. Spacious parking area.
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K***a
Business
8,2
/10
Reviewed 29 week(s) ago
Okay, satisfying.
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Y***o
9,1
/10
Reviewed 31 week(s) ago
The place is okay to stay, quiet, clean.
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B***B
Business
8,8
/10
Reviewed 31 week(s) ago
The parking area is spacious and safe.
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Y***o
9,1
/10
Reviewed 32 week(s) ago
I stay here almost every month.
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M***d
Staycation
7,9
/10
Reviewed 34 week(s) ago
with this price you can stay in a hotel with better facilities. the room smells musty, the cupboard smells of armpits, the toilet soap looks like used soap, a thin blanket, a small TV with only 10 channels and only 3. the walls are peeling and need to be painted. minuss
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3 people find it helpful
e***a
8,5
/10
Reviewed 34 week(s) ago
The location is strategic and everything else is good.
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Guest
6,5
/10
Reviewed 37 week(s) ago
In the room there is no coffee tea and availability of water heater. Even though I ordered an executive class room
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1 people find it helpful
M***i
8,1
/10
Reviewed 39 week(s) ago
Not recommended, better to sleep in a guest house
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June
9,4
/10
Reviewed 44 week(s) ago
Best hotel ever.
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a***a
Business
6,5
/10
Reviewed 44 week(s) ago
I book for my co worker, but they complain, the hotel towel was full with ant. They want to exchange hotel but I can't refund. I guess the time has flies for the Golden age for this hotel.
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AS
Aulia S.
10,0
/10
Reviewed 44 week(s) ago
Friendly staff, clean and comfortable hotel conditions, only some facilities (towel hangers, showers) are broken/missing. A little input, maybe for the room that will be used, it can be sprayed first or given a fragrance.
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Zulmisrianto
9,1
/10
Reviewed 46 week(s) ago
Good location, nice place but unfortunately breakfast is only served until 9am.
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2 people find it helpful
c***n
8,7
/10
Reviewed 49 week(s) ago
The room's AC is not cold, it seems like the AC is not old enough and needs to be replaced.