Overall Ratings & Reviews Hotel Tidar Manage by Ascent Malang
Explore Hotel Tidar Manage by Ascent Malang
Traveloka (2.374)
Other sources (7)
8,3
Very Good
From 2.374 reviews
Provided by travelers on
Cleanliness
8,3
Room Comfort
8,4
Meal
7,8
Location
8,4
Service and Facilites
8,4
People often mention about Hotel Tidar Manage by Ascent Malang
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Surroundings (32)
Ambiance (31)
Bedroom (30)
Bathroom (29)
Staff Friendliness (28)
Room Space (27)
Hotel Area (24)
Family Friendly (21)
Accessibility (19)
Check-in/out Time (15)
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Traveler Reviews Hotel Tidar Manage by Ascent Malang
Number of reviews per page
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40
Customer reviews
E***y
Leisure
8,7
/10
Reviewed 1 week(s) ago
The hotel environment is quite beautiful👍
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R***R
Business
9,4
/10
Reviewed 1 week(s) ago
The hotel is beautiful, clean, and comfortable. Check-in and check-out were quick, the receptionist was responsive, and the cleanliness was excellent. I'll definitely be back again. Highly recommended.
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Y***a
Staycation
9,4
/10
Reviewed 2 week(s) ago
A very nice hotel, with very friendly staff and excellent service. The environment is very beautiful and cool.
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L***y
10,0
/10
Reviewed 2 week(s) ago
Very comfortable place with natural atmosphere
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k***e
Staycation
8,7
/10
Reviewed 3 week(s) ago
The view is okay... but the bathroom probably needs to be upgraded. It would be better if there was no ventilation in the bathroom. For me, it's not comfortable... and the floor is a bit dirty.
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R***l
Staycation
10,0
/10
Reviewed 3 week(s) ago
staff very friendly, comfort place. Worth bgt!!
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NURYANTO A. J.
Leisure
8,8
/10
Reviewed 5 week(s) ago
Staff are very friendly and accommodating. Surrounded by trees and the birds will wake you up in the morning with their singing.
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Wisnu B.
Staycation
8,5
/10
Reviewed 7 week(s) ago
The atmosphere is beautiful. Very comfortable & calm. In the morning it is very fresh because there are many plants.
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P***i
9,4
/10
Reviewed 8 week(s) ago
Very good, will come here again! The service is good! The place is clean and aesthetic.
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1 people find it helpful
R***y
Leisure
9,7
/10
Reviewed 9 week(s) ago
The family liked the hotel atmosphere.
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1 people find it helpful
LT
Luthfia T.
9,1
/10
Reviewed 10 week(s) ago
Best deal! Worth it for that price just for staying overnight. Staff are friendly and very helpful, all clean
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R***n
Staycation
9,1
/10
Reviewed 11 week(s) ago
Third time staying at Tidar Hotel and always book a deluxe room because I want a green view without partitions. The photo is the view from the room balcony in the morning, if you want to enjoy the morning with natural music, I think this hotel can be a destination. For input Maybe the building needs to be renovated a little, especially the balcony and bathroom.
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suryo s. a.
Staycation
8,5
/10
Reviewed 13 week(s) ago
It's a bit scary if you stay alone.
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1 people find it helpful
A***i
10,0
/10
Reviewed 14 week(s) ago
Cool, beautiful, comfortable
The staff is also very friendly 😊
I will definitely come here often.
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1 people find it helpful
N***i
10,0
/10
Reviewed 19 week(s) ago
Comfortable, cool, calm and suitable for resting with family
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1 people find it helpful
R***a
Leisure
8,2
/10
Reviewed 19 week(s) ago
The staff at the reception were friendly, but when asked about late checkout and when reconfirming, the response was the same: "What time do you want to check out?". It turned out that the latest is 5 pm, the rate is 50% of the room price. Main advantages: the atmosphere is calm, semi-cottage like that. The journey through the open nature, so if it rains heavily, it's quite troublesome. Near Indomaret, so it's safe if you want to buy some necessities. Booked a non-smoking room, but when you entered the room it smelled a bit of cigarettes and it didn't go away until you checked out.
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+3
3 people find it helpful
A***a
Staycation
8,1
/10
Reviewed 20 week(s) ago
The price is affordable and the facilities are pretty good.
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4 people find it helpful
A***a
Staycation
8,1
/10
Reviewed 24 week(s) ago
Book a Cottage room, the room is quite spacious. A calming view of the trees. Comfortable bed, TV only local channels, dim lights in the room, no reading lamp next to the bed.
Need to be improved for room cleanliness, because the top of the bed is dusty. The rest is quite good and comfortable.
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1 people find it helpful
Accommodation's Reply
07 Mar 2025
Dear Mr./Ms. A*a. Welcome from Tidar Hotel & Cottages Malang, First of all I would like to apologize for the inconvenience you experienced while staying with us at Tidar Hotel & Cottages Malang. We understand the importance of meeting our guests’ expectations. And I am very sorry that you have left us with a negative impression. While we pride ourselves on providing you with the best unforgettable experience, we unfortunately failed to do so. As soon as we got your impression, we immediately conducted an internal investigation, we have looked into the issue and of course have also addressed your concerns to the relevant departments to ensure improvements are made immediately. With your impression, you have helped us to maintain the best quality for our guests. Should your travel plans bring you back to Tidar Hotel & Cottages Malang, we will be more than happy to welcome you back and show you the true essence of Tidar Hotel & Cottages of our services. With our utmost respect, Agus Nofa Subandi. Operations Manager.
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A***a
Staycation
8,2
/10
Reviewed 27 week(s) ago
Booked a cottage version room, this room is better than the cottage room 2 weeks ago that I stayed in this hotel. The vibe is forest, calm and cool. The view is also beautiful. Unfortunately the hot water shower doesn't work (not hot).
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3 people find it helpful
A***a
Staycation
6,0
/10
Reviewed 27 week(s) ago
Booked a Cottage room, the room was poorly lit because the lights were dim and there was only 1 lamp in the room, the floor of the room and bathroom were dusty, the sheets smelled of urine and did not dry, the shower was not hot and the water flow was small. As a result, I complained and finally the staff & technicians changed the sheets and fixed the bathroom shower. The female receptionist (who was fat) was not friendly (didn't smile and was curt) and didn't even say "thank you" like most hospitality staff when I checked out. Please improve the quality and service. Thank you.
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3 people find it helpful
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