8,6
Very Good
From 1.496 reviews
Provided by travelers on
Cleanliness

8,7

Room Comfort

8,6

Meal

8,3

Location

8,8

Service and Facilites

8,6

People often mention about Golden Tulip Belitung
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Distance to City Center (30)
Bedroom (29)
Staff Friendliness (27)
Bathroom (27)
Ambiance (26)
Taste (26)
Room Space (25)
Accessibility (22)
Hotel Area (22)
Wifi (21)
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Traveler Reviews Golden Tulip Belitung

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Customer reviews
Guest
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5,0
/10
Reviewed 2 week(s) ago
On my first day staying in this Golden Tulip Belitung hotel, my gold chain was stolen from my room 512. And the management action on this case was very poor; there was no report made to the police.
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Accommodation's Reply
11 Sep 2025
Dear Our Valued Guest (Mr. Vicneswaran Ramasamy), Warmest Greetings from Golden Tulip Belitung First and foremost, thank you for choosing Golden Tulip Belitung for your stay during your holiday in Belitung Beautiful Island. We are apologizing to hear about your issue mentioned that the gold chain stolen on the first day staying in the room. However, we have been proceeded from the authorized officer (police) and we have been given all of the requested evidences (including the record of cctv). The police also have been done with the fingerprint sensor test in the room. The result is there is no incriminating evidence that the item you are referring to (gold chain) was lost / stolen in our hotel. Highlighted that our hotel team and management have been fully cooperated to clear this issue. We suggest you to be more attentive during stay in the hotel since the registration form signed stated clearly to ensure all of the valuable things should be put in the proper box (SDB) that have been provided for free. Again, thank you for your stay with us and we are more than happy to welcoming you back in the near future.
Ferdy S.
icon-origin-TRAVELOKA
9,7
/10
Reviewed 2 week(s) ago
The staff was friendly. There was a wide selection of food. Unfortunately, the sound from the room next door was really loud, making it difficult to rest. The band upstairs was also quite loud, even in the room.
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Accommodation's Reply
11 Sep 2025
Dear Our Valuable Guest Warmest Greetings from Golden Tulip Belitung. Thank you for sharing your feedback regarding your recent stay with us. We are pleased to hear that you found our staff friendly and enjoyed the variety of food options available. However, we sincerely apologize for the noise disturbances you experienced from the adjacent room and the band above. Your comfort is our priority, and we appreciate your comments as they help us identify areas for improvement. We hope to have the opportunity to welcome you back in the future, providing you with a more restful experience.
G***t
icon-origin-TRAVELOKA
9,7
/10
Reviewed 8 week(s) ago
Strategic location near the beach, the rooms feel like a new hotel, there is a balcony overlooking the sea view, clean, hopefully the breakfast can be more varied
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Accommodation's Reply
29 Jul 2025
Dear Our Valuable Guest Warmest Greetings from Golden Tulip Belitung. Thank you for your thoughtful feedback regarding your recent stay with us. We are delighted to hear that you appreciated our strategic location near the beach and found the rooms to be in excellent condition. The balcony views of the sea are indeed a highlight for many of our guests. We also value your comments regarding breakfast variety and will certainly take them into consideration as we continuously strive to enhance our offerings. We look forward to welcoming you back for another enjoyable experience in the future.
j***i
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 9 week(s) ago
It's great for staycation and business
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Accommodation's Reply
21 Jul 2025
Dear Our Valuable Guest Warmest Greetings from Golden Tulip Belitung. Thank you for your kind words regarding our establishment. We take great pride in providing a versatile environment that caters to both leisure and business travelers alike. Our commitment to exceptional service and tailored amenities ensures that every guest enjoys a memorable experience, whether they are here for a relaxing staycation or an important business engagement. We look forward to welcoming you soon.
Ferysa Y. N.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 9 week(s) ago
One of the hotels that offers a beautiful view of Tanjungpandan city... we can enjoy the beach and sunset views from the swimming pool...
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1 people find it helpful
Accommodation's Reply
18 Jul 2025
Dear Our Valuable Guest Warmest Greetings from Golden Tulip Belitung. Thank you for highlighting the stunning views of Tanjungpandan city from our hotel. We take great pride in offering our guests the opportunity to enjoy breathtaking beach and sunset vistas from our swimming pool. It is our commitment to provide an exceptional experience, and we are delighted to know that our scenic surroundings contribute to your enjoyment. We look forward to welcoming you back for more memorable moments.
L***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,1
/10
Reviewed 10 week(s) ago
The Wi-Fi is terrible and slow. Please fix it to make it better.
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Accommodation's Reply
15 Jul 2025
Dear Our Valuable Guest Warmest Greetings from Golden Tulip Belitung. Thank you for bringing your concerns regarding the Wi-Fi service to our attention. We sincerely apologize for any inconvenience you have experienced during your stay. Please be assured that we are actively working to enhance our internet connectivity and overall service quality to ensure a more reliable and efficient experience for all our guests. Your feedback is invaluable to us, and we appreciate your understanding as we strive to improve our facilities. Should you require immediate assistance, please do not hesitate to contact our front desk.
Y***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,1
/10
Reviewed 11 week(s) ago
Nice hotel, clean, improve the room atmosphere to be nicer and more attractive
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2 people find it helpful
Accommodation's Reply
08 Jul 2025
Dear Our Valuable Guest Warmest Greetings from Golden Tulip Belitung. Thank you for your feedback regarding your recent stay at our hotel. We are pleased to hear that you found our accommodations clean and satisfactory. We continually strive to enhance the overall guest experience, and your suggestion to improve the room atmosphere is invaluable. Please rest assured that we are actively exploring ways to make our rooms more inviting and aesthetically pleasing. We appreciate your insights and hope to welcome you back for an even more enjoyable stay in the future.
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Yudiantina
icon-origin-TRAVELOKA
9,4
/10
Reviewed 11 week(s) ago
very exciting..recommended for a staycation..
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Accommodation's Reply
08 Jul 2025
Dear Our Valuable Guest Warmest Greetings from Golden Tulip Belitung. Thank you for your enthusiastic recommendation regarding a staycation. We are delighted to hear that you find our offerings exciting. At our hotel, we strive to provide an exceptional experience that allows our guests to unwind and rejuvenate without the need to travel far. We invite you to explore our luxurious accommodations, exquisite dining options, and a range of amenities designed to enhance your stay. Should you have any questions or require assistance in planning your visit, please do not hesitate to reach out. We look forward to welcoming you soon.
i***i
icon-origin-TRAVELOKA
9,7
/10
Reviewed 13 week(s) ago
comfortable, the downside is the view is from the next room so there is less privacy
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Accommodation's Reply
08 Jul 2025
Dear Our Valuable Guest Warmest Greetings from Golden Tulip Belitung. Thank you for sharing your thoughts regarding your recent experience. We appreciate your feedback on the comfort of our accommodations. We understand that privacy is an important aspect of your stay, and we are continuously striving to enhance our guests' experiences. Should you wish to discuss this matter further or have specific preferences for your next visit, please do not hesitate to reach out to our team. We look forward to welcoming you back and ensuring a more tailored experience in the future.
N***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 14 week(s) ago
first experience of traveling to Belitung and staying here. the hotel is comfortable with friendly staff. the area around the hotel is close to the city center. the only minus is that the room is not soundproof, so there is music from the surrounding environment and the slamming of doors and children's screams can still be heard in the room.
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Accommodation's Reply
18 Jun 2025
Dear Our Valuable Guest Warmest Greetings from Golden Tulip Belitung. Thank you for sharing your experience during your stay in Belitung. We are delighted to hear that you found our hotel comfortable and our staff friendly, as we strive to provide exceptional service to all our guests. We appreciate your feedback regarding the soundproofing of the rooms and will take this into consideration as we continuously work to enhance our facilities. We hope to welcome you back in the future for an even more enjoyable stay. Safe travels!
I***n
icon-Business
Business
icon-origin-TRAVELOKA
5,0
/10
Reviewed 15 week(s) ago
Worst hotel ever, non-professional staff from check-in time till check-out especially parking staff, hard to access parking lot, they prefer give parking space to outsider than resident. Unfinished exterior building, expensive food, totally not worth to stay.
1 people find it helpful
Accommodation's Reply
11 Jun 2025
Dear Our Valuable Guest Warmest Greetings from Golden Tulip Belitung. Thank you for taking the time to share your feedback regarding your recent experience at our hotel. We sincerely apologize for the inconveniences you encountered, including the challenges with our parking facilities and the level of service provided by our staff. Your comments are invaluable as we strive to improve our guest experience. We are actively addressing these issues to ensure a more seamless and enjoyable stay for all our guests in the future. We hope you will consider giving us another opportunity to serve you better.
R***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,4
/10
Reviewed 17 week(s) ago
The receptionist staff was very helpful when I checked in, very friendly.
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1 people find it helpful
Accommodation's Reply
30 May 2025
Dear Our Valuable Guest Warmest Greetings from Golden Tulip Belitung. Thank you for sharing your positive experience with our receptionist staff. We are delighted to hear that you found them to be both helpful and friendly during your check-in process. Your feedback is invaluable to us, as it reinforces our commitment to providing exceptional service to all our guests. We look forward to welcoming you again in the future.
H***U
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,1
/10
Reviewed 17 week(s) ago
The pool was dirty, so much sand in the pool and on the pool deck. The men's toilet on the pool level smelt bad. There wasn't a shower on the pool level.
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Accommodation's Reply
23 May 2025
Dear Our Valuable Guest Warmest Greetings from Golden Tulip Belitung. Thank you for bringing these concerns to our attention. We sincerely apologize for the condition of the pool area and the men's restroom. Cleanliness and guest satisfaction are our top priorities, and we appreciate your feedback as it helps us to improve our facilities. We will address the issues you mentioned promptly, including the cleanliness of the pool and deck, as well as the odor in the restroom. Additionally, we will evaluate the need for a shower on the pool level. Your input is invaluable to us, and we hope to provide you with a better experience in the future.
A***s
icon-origin-TRAVELOKA
10,0
/10
Reviewed 17 week(s) ago
If you stay here, you will definitely choose a family view because the kids love having a slide on their bed. The food is quite good, but there aren't many chairs and tables in the room. At that time, we ended up joining other guests at one table. The rest is okay.
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Accommodation's Reply
22 May 2025
Dear Our Valuable Guest Warmest Greetings from Golden Tulip Belitung. Thank you for sharing your experience with us. We are delighted to hear that your family enjoyed the unique slide feature in the room, which is indeed a favorite among our younger guests. We appreciate your feedback regarding the dining arrangements and will certainly consider it as we strive to enhance our guests' comfort and experience. Should you have any further suggestions or require assistance, please do not hesitate to reach out. We hope to welcome you back soon for another enjoyable stay.
Marihot M. S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,2
/10
Reviewed 17 week(s) ago
the soundproofing of the room is very bad, next to it you can hear the sound and above you can hear the sound of friction
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Accommodation's Reply
26 May 2025
Dear Our Valuable Guest Warmest Greetings from Golden Tulip Belitung. Thank you for sharing your concerns regarding the soundproofing in your room. We sincerely apologize for any inconvenience caused by external noise and understand how important a quiet environment is for comfort and productivity. Please be assured that your feedback is valuable to us, and we will address this issue with our team to explore potential improvements. If you have any further details or suggestions, we would appreciate hearing them. Thank you for your understanding.
S***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,4
/10
Reviewed 18 week(s) ago
My kids had a blast at Golden Tulip Hotel. The room was clean and the view was perfect. They have central air conditioning system, and it cools down the room pretty fast which was perfect for us. The breakfast was good and staffs were friendly. The only thing we didn't enjoy was the loud noise in the bar as they have party every Saturday nights.
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Accommodation's Reply
21 May 2025
Dear Our Valuable Guest Warmest Greetings from Golden Tulip Belitung. Thank you for sharing your experience at Golden Tulip Hotel. We are delighted to hear that your family enjoyed the clean accommodations, stunning views, and the efficiency of our central air conditioning system. It is also wonderful to know that our breakfast offerings and friendly staff contributed positively to your stay. We sincerely apologize for the inconvenience caused by the noise from our Saturday night events; we appreciate your feedback and will take it into consideration as we strive to enhance our guests' experience. We hope to welcome you back for another enjoyable stay in the future.
Mukti R.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 19 week(s) ago
Friendly staff, comfortable hotel for families.
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Accommodation's Reply
14 May 2025
Dear Our Valuable Guest Warmest Greetings from Golden Tulip Belitung. Thank you for your kind words regarding your recent experience at Golden Tulip Belitung. We take great pride in providing a welcoming atmosphere and comfortable accommodations, especially for families. Your feedback is invaluable to us, and we are delighted to hear that our staff contributed positively to your stay. We look forward to welcoming you and your family back in the future for another memorable visit.
Y***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,7
/10
Reviewed 20 week(s) ago
Golden Tulip Hotel, strategic. Very close to the city center, just walk, the cafe is on the 9th floor, the view and the food are delicious.. the breakfast is delicious
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Accommodation's Reply
05 May 2025
Dear Our Valuable Guest Warmest Greetings from Golden Tulip Belitung. Thank you for your kind words about your recent experience at Golden Tulip Belitung. We are delighted to hear that you appreciated our strategic location, which offers convenient access to the city center, as well as the delightful views and culinary offerings from our café on the 9th floor. It is our pleasure to provide a memorable breakfast experience, and we are thrilled that it met your expectations. We look forward to welcoming you back for another enjoyable stay in the future.
F***i
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 21 week(s) ago
Thank you for the hospitality and service of all hotel staff.
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Accommodation's Reply
30 Apr 2025
Dear Our Valuable Guest Warmest Greetings from Golden Tulip Belitung. Thank you for your kind words and appreciation of our dedicated hotel staff. We take great pride in providing exceptional hospitality and service to all our guests, and it is truly rewarding to know that our efforts have made a positive impact on your experience. Your feedback inspires us to continually strive for excellence, and we look forward to welcoming you back in the future.
Indra I.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 23 week(s) ago
The environment is close to the beach and city center.
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Accommodation's Reply
16 Apr 2025
Dear Our Valuable Guest Warmest Greetings from Golden Tulip Belitung. Thank you for highlighting the unique advantages of our location. We take great pride in being situated near both the serene beach and the vibrant city center, allowing our guests to enjoy the best of both worlds. Whether you seek relaxation by the ocean or the excitement of urban exploration, our hotel serves as the perfect base for your adventures. We look forward to welcoming you soon and ensuring your stay is both memorable and enjoyable.
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