Read and read the reviews, some say there are no towels and soap. On June 18, 2023 I stayed here, there were towels and toiletries. Clean room, no dust. Fragrant bed linen. The check-in process was really fast and I could enter the room at 12 noon. Some say the water is small, when I check the water actually comes out small because of the scale that sticks to the shower hole and toilet spray, when I clean it. The water comes out abundantly. Note to the hotel so that the drains in the shower and toilet spray are cleaned of scale. But unfortunately the VIP room has no Samsek window. But because 1 night so it's okay. My experience yesterday the receptionist was also friendly and very welcome. The location is a bit far from Indo/Alfamart, culinary, but you can gojek. I skipped breakfast because I left at dawn. The distance to Ketapang Harbor is approximately 2 hours. So far I am satisfied and feel enough. Thank you Karisma Hotel Situbondo.