Overall Ratings & Reviews Harper Purwakarta by ASTON

Dear Sir/Madam, Warm greetings from Harper Purwakarta. Thank you for your review and constructive feedback. We are pleased to know that you are comfortable with the spacious rooms and cool air conditioning. We also greatly appreciate your suggestion regarding the addition of tenants in the front area and will be taken into consideration for future development. We hope to welcome you back to Harper Purwakarta. Best Regards, Rini Resniawati, CHA., CHIA | General Manager

Dear Mr. Andri S, Warmest greetings from Harper Purwakarta. Thank you for your positive review. We are pleased to know that you were satisfied with the food and cleanliness of your room during your stay at Harper Purwakarta. Reviews like this encourage our team to continue providing the best service. We look forward to your next visit! Best regards, Rini Resniawati, CHA., CHIA | General Manager

Dear Sir/Madam, Warmest Greetings from Harper Purwakarta. Thank you very much for this wonderful review. We are delighted to hear that your first stay at Harper Purwakarta was so memorable. Our guests' hospitality and comfort are our top priorities, and your comments are a source of encouragement for the entire team to continue providing the best service. We look forward to welcoming you back on your next visit. We hope Harper will always be your first choice when you visit Purwakarta. Best Regards, Rini Resniawati, CHA., CHIA | General Manager

Dear Dina H. Warmest greetings from Harper Purwakarta. Thank you for your positive and comprehensive review! We are delighted to hear that you enjoyed the comfort of our room, the cleanliness, the pool view, and the variety of breakfast options we offer. Our strategic location and excellent service are part of our commitment to providing the best possible stay experience for every guest. We look forward to welcoming you back to Harper Purwakarta. Best Regards, Rini Resniawati, CHA., CHIA | General Manager

Dear Sir/Madam, Warmest greetings from Harper Purwakarta. Thank you for your positive review. We are delighted to know that you were satisfied with the fast check-in process, the friendly staff, and the surprise mini anniversary cake from us. We are also happy that you enjoyed the variety of food available. We hope this pleasant experience left a good impression, and we look forward to your next visit to Harper Purwakarta. Best Regards, Rini Resniawati, CHA., CHIA | General Manager

Dear Sir/Madam, Thank you very much for your review and recommendation. We are glad you enjoyed the cleanliness and comfort of your room, as well as the delicious food we serve. We hope your next visit to Harper Purwakarta is as enjoyable as possible. Best Regards, Rini Resniawati, CHA., CHIA | General Manager

Dear Sir/Madam, Greetings from Frontliners Thank you for taking the time to share your detailed feedback following your recent stay at Harper Purwakarta. We’re delighted to hear that you appreciated our family-friendly environment, clean and comfortable rooms, and the pleasant ambience. It's also great to know that your children enjoyed the swimming pool. We truly value your input regarding breakfast variety, taste, and the dining area space. Your comments have been noted and will be shared with our culinary and management team as we continuously strive to improve our guest experience and meet 4-star standards. We also appreciate your understanding regarding pool safety, and we always encourage parental supervision to ensure everyone's well-being. Once again, thank you for your constructive feedback and kind words about our service. We hope to welcome you and your family back again soon for an even better stay. Best Regards, Rini Resniawati, CHA.,CHIA | General Manager

Dear Akbar A., Warmest greetings from Harper Purwakarta. Thank you for your review and appreciation. We are pleased to know that you were satisfied with the friendliness of the staff, the strategic location, the variety of breakfast menu, the cleanliness of the room, and the convenience of the hot water available. We look forward to your next visit at Harper Purwakarta. Best Regards, Rini Resniawati, CHA., CHIA | General Manager.

Warm Greetings from Harper Purwakarta. Thank you very much for your warm review. We are very pleased to know that your stay at Hotel Harper Purwakarta was so memorable. Your appreciation for the friendliness and responsiveness of our staff, as well as the ease of the process through Traveloka, is greatly appreciated. Hopefully this pleasant experience will bring you back to our hotel on another occasion. Best Regards, Rini Resniawati, CHA., CHIA | General Manager

Dear Valued Guest, Warm Greetings from Harper Purwakarta. Thank you for your review and feedback. We understand how important room preferences are for your comfort during your stay, especially regarding smoking and non-smoking rooms. We apologize that we were unable to fulfill your request for a smoking room at that time due to limited availability. We will try our best to manage room availability according to guest preferences so that your next stay will be more enjoyable. We appreciate your trust and look forward to welcoming you back with more service that meets your expectations. Best Regards, Rini Resniawati, CHA., CHIA

Dear Sir/Madam, Greetings from Frontliners Thank you for staying with us at Harper Hotel Purwakarta and for taking the time to share your detailed feedback. We’re glad to hear you appreciated the spacious parking area and found the room size comfortable and the breakfast satisfactory. We also sincerely apologize for the inconvenience caused by the noise during your stay. Your comments regarding sound insulation and disturbances in the hallway have been noted and will be shared with our team for further review and improvement. Your input is truly valuable to us as we strive to enhance the guest experience. We hope to have the opportunity to welcome you back in the future for an even better stay. Best Regards, Rini Resniawati, CHA.,CHIA

Dear Ahmad Y., Warm Greetings from Harper Purwakarta. Thank you for your positive review! We are glad to hear that the cleanliness of the room and the availability of amenities that are routinely refilled every morning provide comfort during your stay. Guest satisfaction is our priority. See you again on your next visit. Best Regards, Rini Resniawati, CHA., CHIA

Dear Sir/Madam, Warm Greetings from Harper Purwakarta. Thank you for choosing Harper Purwakarta as your preferred place to stay and for taking the time to review your experience. Glad to know that your stay was comfortable. Where you enjoyed the facilities we provide and the service from our team. Harper Purwakarta always looks forward to your return visit in the future. Best Regards, Rini Resniawati, CHA., CHIA | General Manager

To Didit H. Thank you very much for choosing Harper Hotel again in 2025 and booking through Traveloka—we really appreciate your trust. We are very happy to know that you are satisfied with our friendly hospitality, fast service, and breakfast variety. Your support for the internship program for children with special needs also means a lot to us as part of our commitment to equality. Thank you also for your feedback regarding the AC in the room. We will follow up immediately so that your future stay experience will be more comfortable without any obstacles. We look forward to your next visit to Harper Hotel Purwakarta. Best Regards, Rini Resniawati, CHA., CHIA

Dear Mrs. Dina, Warm Greetings from Harper Purwakarta. Thank you for choosing Harper Purwakarta as your preferred place to stay and for taking the time to share your experience. Glad to know that your stay was comfortable. Where you enjoyed the facilities we provide and the service from our team. Harper Purwakarta always looks forward to your return visit in the future. Best Regards, Rini Resniawati, CHA., CHIA | General Manager

Dear Sir/Madam, Thank you very much for your compliments on the friendliness of our staff. We are glad they were able to make you feel comfortable, even after checking out. We apologize for the inconvenience of the noise from the upper floors that was heard in your room. Your feedback is very important, and we will convey it to the relevant team so that it can be followed up to improve guest comfort in the future. We hope to welcome you back with an even better experience at Harper Hotel Purwakarta. Best Regards, Rini Resniawati, CHA., CHIA

Dear Puspita S. Thank you very much for your positive review. We are so glad that the kids enjoyed their stay here, from the food to the kid-friendly pool. Thank you also for the suggestion on adding activities for kids — this feedback is very valuable for us to continue improving our service as a family hotel of choice. We look forward to your next visit with your family to Harper Hotel Purwakarta. Best Regards, Rini Resniawati, CHA., CHIA

Dear Sir/Madam, Warmest Greetings from Harper Purwakarta. Thank you for choosing Harper Purwakarta as your preferred place to stay and for taking the time to review your experience. Glad to know that your stay was comfortable. Where you enjoyed the facilities we provide and the service from our team. Harper Purwakarta always looks forward to your return visit in the future. Best Regards, Rini Resniawati, CHA., CHIA | General Manager

Dear Sir/Madam, Warm Greetings from Harper Purwakarta. Thank you for choosing Harper Purwakarta as your preferred place to stay and for taking the time to review your experience. Glad to know that your stay was comfortable. Where you enjoyed the facilities we provide and the service from our team. Harper Purwakarta always looks forward to your return visit in the future. Best Regards, Rini Resniawati, CHA., CHIA | General Manager

Dear M. P. B. N, Thank you very much for your review and appreciation. We are glad that you appreciate our environmental program that reduces the use of single-use plastic. Thank you also for the suggestion of adding laundry bags in the room; we will consider this input to improve guest comfort. We look forward to welcoming you back to Harper Hotel Purwakarta. Best Regards, Rini Resniawati, CHA., CHIA