Overall Ratings & Reviews Hotel Neo Dipatiukur by ASTON

Dear Guest, Warm greetings from Neo Dipatiukur Bandung! Thank you for taking the time to share your positive review. We're also pleased to hear that you were satisfied with our fast check-in and check-out service. We hope to continue to be a comfortable choice when visiting Bandung. Sincerely, Management

Dear Angga h, Warm greetings from Neo Dipatiukur Bandung! Thank you for taking the time to share your review during your stay. We have read your review in detail and would like to apologize for the inconvenience you experienced with the restroom. We will ensure that repairs are addressed promptly to avoid any inconvenience to our guests. We are pleased to hear that your overall experience was good, and we hope to welcome you back with even better service. Sincerely, Management

Dear Hidayattullah, Warm greetings from Neo Dipatiukur Bandung! Thank you for taking the time to share your positive review. We're delighted to hear that our friendly team, cleanliness, and strategic location contributed to your comfort. Your recommendation means a lot to us, and we hope to be your first choice again for your next business trip to Bandung. Sincerely, Management

Dear Guest, Warm greetings from Neo Dipatiukur Bandung! Thank you for your positive review. We are pleased that our hotel's location makes it easy for you to access and that there are many culinary options nearby. We hope to welcome you back on your next visit. Best regards, Management

Dear Guest, Warm greetings from Neo Dipatiukur Bandung! Thank you for taking the time to share your review. We're happy to hear you enjoyed your room and the breakfast. We apologize for the inconvenience with the shower. We've forwarded your feedback to our technical team for immediate improvement. We look forward to welcoming you back with an even better experience. Best regards, Management

Dear Guest, Greetings from NEO Dipatiukur Bandung !! Thank you for taking the time to share your feedback and for your loyalty in staying with us several times. We sincerely apologize for the inconvenience caused by the baby cockroach you found. Please rest assured that we have taken immediate action by coordinating with our pest control team to ensure this will not happen again. We are glad to know that overall you still had a good experience, and we truly appreciate your continued trust. We look forward to welcoming you back again with an even better stay. Warm regards Management

Dear Guest, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience, our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Sincerely yours, Hotel NEO Dipatiukur Bandung

Dear Guest, Warm greetings from Neo Dipatiukur Bandung! Thank you for choosing Hotel Neo Dipatiukur and sharing your experience. We are delighted to know that you enjoyed the friendliness of our staff, the spacious rooms, and the breakfast we provided. We have read your review in detail and would like to apologize for the limited parking space and the rather busy atmosphere, especially during graduation ceremonies. Having limited parking space is our concern, we always facilitate vehicle access and add a free valet service at no charge to make it easier for our guests. We will take this feedback into account so that we can provide a better experience on your next visit. Warm regards, Management

Dear Guest, Warm greetings from the Management of Hotel Neo Dipatiukur Bandung! The management is pleased with the appreciation and rating given. This is the result of the hard work of the team together, which has produced good results and achieved guest satisfaction as our main goal. Finally, we would like to express our gratitude and best wishes for your continued health at home! Best regards, Bella Pakunegara (Mr.) Front Office Manager

Dear Yeron A, Greeting From NEO Dipatiukur Bandung !! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Sincerely yours, Bella Pakunegara (Mr) Front Office Manager

Dear Syafni S. Warm greetings from the Management of Hotel Neo Dipatiukur Bandung! The management is pleased with the appreciation and assessment given. This is the result of the hard work of the team together which has produced good results and achieved the level of guest satisfaction as our main goal. Finally, we would like to express our gratitude and best wishes for your continued health at home! Best regards, Bella Pakunegara (Mr.) Front Office Manager

Dear Guest, Warm greetings from Neo Dipatiukur Bandung! Thank you for choosing Hotel Neo Dipatiukur as your accommodation and for submitting your review. We have read your review in detail and would like to apologize for the inconvenience you experienced regarding the condition of the refrigerator in your room. This certainly does not comply with our established cleanliness standards. We have conveyed this to the housekeeping team to immediately conduct a thorough inspection and ensure a similar incident does not recur in the future. We greatly appreciate your feedback as a basis for improvement. We hope we will have the opportunity to welcome you back with an even better experience. Sincerely, Management

Dear Guest, Warm greetings from Neo Dipatiukur Bandung! Thank you for trusting us again as your preferred accommodation in Bandung, and for your review. We have read your review in detail and would like to apologize for the inconvenience you experienced regarding your request for a smoking room, which we were unable to accommodate. Your feedback is very valuable and we will evaluate it with our team to ensure optimal room arrangements in the future, especially for loyal guests like you. We also greatly appreciate your appreciation for our staff, especially Mbak Gessya (restaurant). This positive appreciation certainly encourages us to continue improving our service. We hope to welcome you back for a more enjoyable experience. Sincerely, Management

Dear Guest, Warm greetings from the Management of Hotel Neo Dipatiukur Bandung! The management is pleased with the appreciation and assessment given. We are also pleased that our Front Office Team was able to provide service according to your expectations. This is the result of the hard work of the team together which produced good results and achieved the level of guest satisfaction as our main goal. Finally, we would like to express our gratitude and best wishes for your continued health at home! Best regards, Bella Pakunegara (Mr.) Front Office Manager

Dear Guest, Warm greetings from the Management of Hotel Neo Dipatiukur Bandung! The management is pleased with the appreciation and rating given. This is the result of the hard work of the team together, which has produced good results and achieved guest satisfaction as our main goal. Finally, we would like to express our gratitude and best wishes for your continued health and well-being at home! Best regards, Bella Pakunegara (Mr.) Front Office Manager

Dear Adila P. Warm greetings from Neo Dipatiukur Bandung! Thank you for your trust in choosing Hotel Neo Dipatiukur as your accommodation choice every time you visit Bandung. We are very pleased to know that the comfort of our rooms, strategic location, service, and breakfast have left a positive impression on you during your stay with us. See you again on your next visit, and please do not hesitate to contact us if you have any special needs during your stay. Warm regards, Management

Dear Guest, Warm greetings from neo dipatiukur Bandung! Thank you for choosing Hotel neo dipatiukur again and for the positive review that has been given. We are pleased to know that you feel comfortable with the room, strategic location, and swimming pool facilities available. Hopefully your next visit will be memorable, and we look forward to welcoming you back to stay again on the next occasion. Warm regards, Management

Dear Cynthia S, Warm greetings from Neo Dipatiukur Bandung! Thank you for sharing your experience staying at Hotel Neo Dipatiukur. We have read your review in detail and would like to apologize for the inconvenience related to the type of bed and the room faucet that came off. We have also noted feedback on the variety and taste of food and noise from the street. We are pleased to know that facilities such as an iron and hair dryer in the room were useful during your stay. Your feedback means a lot to us and will be used as evaluation material for improving our services in the future. We look forward to welcoming you back with a more enjoyable experience. Best regards, Management