8,7
Very Good
From 5.268 reviews
Provided by travelers on
Cleanliness

8,8

Room Comfort

8,8

Meal

8,3

Location

8,9

Service and Facilites

8,8

People often mention about Hotel Neo Dipatiukur by ASTON
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Bedroom (95)
Staff Friendliness (91)
Distance to City Center (87)
Room Space (87)
Accessibility (83)
Surroundings (81)
Bathroom (78)
Ambiance (76)
Hotel Area (70)
Check-in/out Time (61)
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Traveler Reviews Hotel Neo Dipatiukur by ASTON

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Customer reviews
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Yeron A.
icon-Staycation
Staycation
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10,0
/10
Reviewed 14 hour(s) ago
Great location and the staff were very kind.
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syafni s.
icon-Leisure
Leisure
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10,0
/10
Reviewed 6 day(s) ago
Check in was supposed to be at 2, but we were allowed to enter the room before 2. Cool...
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Accommodation's Reply
28 Jul 2025
Dear Syafni S. Warm greetings from the Management of Hotel Neo Dipatiukur Bandung! The management is pleased with the appreciation and assessment given. This is the result of the hard work of the team together which has produced good results and achieved the level of guest satisfaction as our main goal. Finally, we would like to express our gratitude and best wishes for your continued health at home! Best regards, Bella Pakunegara (Mr.) Front Office Manager
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Z***l
icon-origin-TRAVELOKA
8,2
/10
Reviewed 1 week(s) ago
The refrigerators in both rooms we stayed in smelled of stale food.
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Accommodation's Reply
28 Jul 2025
Dear Guest, Warm greetings from Neo Dipatiukur Bandung! Thank you for choosing Hotel Neo Dipatiukur as your accommodation and for submitting your review. We have read your review in detail and would like to apologize for the inconvenience you experienced regarding the condition of the refrigerator in your room. This certainly does not comply with our established cleanliness standards. We have conveyed this to the housekeeping team to immediately conduct a thorough inspection and ensure a similar incident does not recur in the future. We greatly appreciate your feedback as a basis for improvement. We hope we will have the opportunity to welcome you back with an even better experience. Sincerely, Management
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D***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,7
/10
Reviewed 2 week(s) ago
I've been here 5 times, but this time I'm disappointed. I booked it well in advance to get a smoking room, but I didn't get it. I don't know how the arrangement was arranged. The PKL Gessya staff from Cimahi are polite and friendly. Good job kid.
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1 people find it helpful
Accommodation's Reply
28 Jul 2025
Dear Guest, Warm greetings from Neo Dipatiukur Bandung! Thank you for trusting us again as your preferred accommodation in Bandung, and for your review. We have read your review in detail and would like to apologize for the inconvenience you experienced regarding your request for a smoking room, which we were unable to accommodate. Your feedback is very valuable and we will evaluate it with our team to ensure optimal room arrangements in the future, especially for loyal guests like you. We also greatly appreciate your appreciation for our staff, especially Mbak Gessya (restaurant). This positive appreciation certainly encourages us to continue improving our service. We hope to welcome you back for a more enjoyable experience. Sincerely, Management
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Y***a
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 week(s) ago
Friendly receptionist, fast check-in process.
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Accommodation's Reply
11 Jul 2025
Dear Guest, Warm greetings from the Management of Hotel Neo Dipatiukur Bandung! The management is pleased with the appreciation and assessment given. We are also pleased that our Front Office Team was able to provide service according to your expectations. This is the result of the hard work of the team together which produced good results and achieved the level of guest satisfaction as our main goal. Finally, we would like to express our gratitude and best wishes for your continued health at home! Best regards, Bella Pakunegara (Mr.) Front Office Manager
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l***i
icon-origin-TRAVELOKA
8,8
/10
Reviewed 3 week(s) ago
The hotel is in a strategic location and easy access to everywhere.
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3 people find it helpful
Accommodation's Reply
09 Jul 2025
Dear Guest, Warm greetings from the Management of Hotel Neo Dipatiukur Bandung! The management is pleased with the appreciation and rating given. This is the result of the hard work of the team together, which has produced good results and achieved guest satisfaction as our main goal. Finally, we would like to express our gratitude and best wishes for your continued health and well-being at home! Best regards, Bella Pakunegara (Mr.) Front Office Manager
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Adila P.
icon-origin-TRAVELOKA
9,7
/10
Reviewed 3 week(s) ago
The room is very comfortable, I've been to Bandung 3 times and always stay here, because it's strategic, the service is really good, the breakfast is also great, basically you won't regret staying here.
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1 people find it helpful
Accommodation's Reply
09 Jul 2025
Dear Adila P. Warm greetings from Neo Dipatiukur Bandung! Thank you for your trust in choosing Hotel Neo Dipatiukur as your accommodation choice every time you visit Bandung. We are very pleased to know that the comfort of our rooms, strategic location, service, and breakfast have left a positive impression on you during your stay with us. See you again on your next visit, and please do not hesitate to contact us if you have any special needs during your stay. Warm regards, Management
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Y***e
icon-origin-TRAVELOKA
9,7
/10
Reviewed 4 week(s) ago
For the room is very comfortable, the location is close to the culinary center, and travel. Swimming pool is available although not too big. This is the 2nd time I stay here.
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2 people find it helpful
Accommodation's Reply
09 Jul 2025
Dear Guest, Warm greetings from neo dipatiukur Bandung! Thank you for choosing Hotel neo dipatiukur again and for the positive review that has been given. We are pleased to know that you feel comfortable with the room, strategic location, and swimming pool facilities available. Hopefully your next visit will be memorable, and we look forward to welcoming you back to stay again on the next occasion. Warm regards, Management
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cynthia s.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,6
/10
Reviewed 4 week(s) ago
Just arrived, the information was 1 single bed, but when we entered the room, we got a twin bed, but the beds were immediately combined after we informed the receptionist. The tap in the room came off, we got a room on the side of the main road so it was a bit noisy. The food was not very varied, the taste was also just okay, but it was good that there was an iron and hair dryer in the room.
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Accommodation's Reply
02 Jul 2025
Dear Cynthia S, Warm greetings from Neo Dipatiukur Bandung! Thank you for sharing your experience staying at Hotel Neo Dipatiukur. We have read your review in detail and would like to apologize for the inconvenience related to the type of bed and the room faucet that came off. We have also noted feedback on the variety and taste of food and noise from the street. We are pleased to know that facilities such as an iron and hair dryer in the room were useful during your stay. Your feedback means a lot to us and will be used as evaluation material for improving our services in the future. We look forward to welcoming you back with a more enjoyable experience. Best regards, Management
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L***Y
icon-origin-TRAVELOKA
10,0
/10
Reviewed 5 week(s) ago
nice clean friendly
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1 people find it helpful
Accommodation's Reply
02 Jul 2025
Dear Guest, Warm greetings from the Management of Hotel neo dipatiukur Bandung! The management is pleased with the appreciation and assessment given. This is the result of the hard work of the team together which has produced good results and the achievement of guest satisfaction as our main goal. Finally, we would like to express our gratitude and greetings of good health to you at home! Best regards, Bella Pakunegara (Mr.) Front Office Manager
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l***i
icon-Business
Business
icon-origin-TRAVELOKA
9,1
/10
Reviewed 5 week(s) ago
The hotel location is strategic and easy to reach everywhere. The food is quite good and needs to be added to the variety. I will come back again
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3 people find it helpful
Accommodation's Reply
02 Jul 2025
Dear Guest, Warm greetings from neo dipatiukur Bandung! Thank you for taking the time to share your positive review. We are pleased to know that you like our strategic location and the food we offer. Your feedback regarding the variety of food has been noted and will be taken into consideration for future improvements. We look forward to welcoming you back on your next visit. Best regards, Management
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I***a
icon-Transit
Transit
icon-origin-TRAVELOKA
9,7
/10
Reviewed 5 week(s) ago
the place is close to the campus environment so it is suitable for transit for parents who visit their children as well as a short vacation in the Bandung city area. breakfast is 8.5, for 2 nights stay for breakfast is less varied but for just breakfast I think it is enough.
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1 people find it helpful
Accommodation's Reply
25 Jun 2025
Dear Guest, Warm greetings from neo dipatiukur Bandung! Thank you for choosing Hotel neo dipatiukur as your place to stay while in Bandung and for the review that has been shared. We are pleased to know that our strategic location in the campus area provides comfort for you in your family visit and vacation. We have noted your input regarding the variety of breakfast menus, and will be our concern for future development with our kitchen team and chef incharge in order to provide a better experience. Hopefully we can welcome you back in the near future. Warm regards, Management
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D***a
icon-origin-TRAVELOKA
9,4
/10
Reviewed 6 week(s) ago
The room is very clean. The service was really good, all the staff were very helpful. The location was very strategic.
2 people find it helpful
Accommodation's Reply
21 Jun 2025
Dear Guest, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Sincerely yours, Hotel NEO Dipatiukur Bandung
A***s
icon-origin-TRAVELOKA
8,6
/10
Reviewed 6 week(s) ago
The room is humid and the bathroom sink choked.
1 people find it helpful
Accommodation's Reply
21 Jun 2025
Dear Guest, Greeting From NEO Dipatiukur Bandung !! Thank you for sharing your feedback. We sincerely apologize for the inconvenience caused by the humidity in the room and the issue with the bathroom sink. Your comments have been shared with our maintenance team to ensure immediate improvements. We truly appreciate your input as it helps us enhance our guest experience. We hope to welcome you back for a much better stay in the future. Warm regards, Management
M***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,7
/10
Reviewed 6 week(s) ago
A pleasant stay experience at Neo Dipatiukur: + Strategic hotel location + Friendly frontliners, security, and other employees + Rooms are quite clean + Ordered food through room service twice (pasta & fried rice) and it tasted good - Rooms are not soundproof, so it's quite disturbing if guests next door or outside are noisy - Breakfast menu is limited and lacks variety - Parking outside the hotel or basement is limited
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2 people find it helpful
Accommodation's Reply
21 Jun 2025
Dear Guest, Warm greetings from neo dipatiukur Bandung! Thank you for choosing Hotel neo dipatiukur and sharing your experience during your stay. We are very pleased to know that our strategic location and the service from the frontliner, security, and employee teams gave a positive impression during your stay. Your input and appreciation means a lot to us to continue providing the best service. We hope to welcome you back in the near future with a more enjoyable experience. Warm regards, management
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A***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,2
/10
Reviewed 6 week(s) ago
Hotel near Unpad Dipatiukur (450m) can be reached on foot. There is an ironing facility in the room, very helpful. One big bed, spacious room. The toilet room does not have a bidet and ablution tap, hot water functions normally. Mineral water that is 1.5L is provided in the room 2 pieces but will be charged additionally if opened. The AC is cold. Overall one of the best hotels near Unpad, will love to visit it again one day. Thanku♡
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Accommodation's Reply
21 Jun 2025
Dear Guest, Warm greetings from neo dipatiukur Bandung! Thank you for taking the time to share your experience staying at Hotel neo dipatiukur. We are pleased to know that our location close to Unpad as well as room facilities such as iron and room comfort gave you a positive impression. We will note your input regarding toilet facilities and mineral water information to be used as evaluation material to improve guest comfort in the future. Hopefully your next visit will be even more enjoyable. We look forward to welcoming you back. Thank you for your trust in us. Warm regards, Management
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Y***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,5
/10
Reviewed 6 week(s) ago
Clean pool..clean room..comfortable bed
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1 people find it helpful
Accommodation's Reply
18 Jun 2025
Dear Guest, Warm greetings from the Management of Hotel neo dipatiukur Bandung! The management is pleased with the appreciation and assessment given. This is the result of the hard work of the team together which has produced good results and the achievement of guest satisfaction as our main goal. Finally, we would like to say thank you and always stay healthy for you at home! Best regards, Bella Pakunegara (Mr.) Front Office Manager
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W***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,8
/10
Reviewed 6 week(s) ago
Hotel staff is friendly, food is less varied.
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2 people find it helpful
Accommodation's Reply
18 Jun 2025
Dear Guest, Warm greetings from neo dipatiukur Bandung! Thank you for staying with us and taking the time to give a review during your stay. We are glad to know that the friendliness of our staff has given you a positive impression. Regarding the feedback on the variety of food, we really appreciate it and will use it as an evaluation material for improving our services in the future. We hope to welcome you back on your next visit with a better experience. Sincerely, management
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Galuh E. P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 6 week(s) ago
All the staff were super nice, and the food at the hotel was so good! I miss their nasi goreng iga, it was seriously delicious, oh my God. Will definitely book this hotel again the next time I visit Bandung! 🫶🏻
1 people find it helpful
Accommodation's Reply
18 Jun 2025
Dear Galuh E. P., Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Sincerely yours, Hotel NEO Dipatiukur Bandung
a***n
icon-origin-TRAVELOKA
9,1
/10
Reviewed 7 week(s) ago
Very quiet until late, no noisy vehicles.
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1 people find it helpful
Accommodation's Reply
18 Jun 2025
Dear Guest, Warm greetings from the Management of Hotel neo dipatiukur Bandung! The management is pleased with the appreciation and assessment given. Finally, we would like to say thank you and always stay healthy for you at home! Best regards, Bella Pakunegara (Mr.) Front Office Manager
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Number of reviews per page
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