8,8
Very Good
From 6.361 reviews
Provided by travelers on
Cleanliness

9,1

Room Comfort

9,1

Meal

8,7

Location

8,7

Service and Facilites

9,0

People often mention about The Alana Yogyakarta Hotel & Convention Center
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Staff Friendliness (96)
Bedroom (94)
Room Space (86)
Hotel Area (80)
Variety (78)
Ambiance (74)
Bathroom (73)
Taste (71)
Family Friendly (70)
Check-in/out Time (64)
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Traveler Reviews The Alana Yogyakarta Hotel & Convention Center

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20
40
Customer reviews
B***o
icon-Business
Business
icon-origin-TRAVELOKA
9,4
/10
Reviewed 4 day(s) ago
Staying at Alanan for the umpteenth time... The service is still excellent
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Riyanto
icon-Leisure
Leisure
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9,7
/10
Reviewed 1 week(s) ago
Second time stay with family at the Alana and always wonderful.
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ema y.
icon-Medical
Medical
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10,0
/10
Reviewed 1 week(s) ago
The room is spacious, clean, the service is good
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R***t
icon-Staycation
Staycation
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10,0
/10
Reviewed 2 week(s) ago
Our family is very satisfied with the service of Alana Hotel, everything is really good... Next time staycation Alana Hotel again... Good staff and service
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D***s
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Staycation
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10,0
/10
Reviewed 2 week(s) ago
Perfect service, facilities, breakfast, and strategic location to the city.
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M***d
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
The restaurant staff are very friendly and helpful.
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Puji T.
icon-Leisure
Leisure
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8,5
/10
Reviewed 2 week(s) ago
The executive club room was very spacious and comfortable, and the nightly rate wasn't too high, considering I went during school holidays. The service was excellent, the facilities were excellent, and the swimming pool was very clean.
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E***a
icon-Business
Business
icon-origin-TRAVELOKA
8,4
/10
Reviewed 2 week(s) ago
I don’t like the bed room smell
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Tri A. A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,4
/10
Reviewed 3 week(s) ago
Clean room.. Friendly service
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Nurul h.
icon-Leisure
Leisure
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10,0
/10
Reviewed 3 week(s) ago
Very nice, clean and very comfortable, I will definitely come here again sometime, the hotel is highly recommended.
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1 people find it helpful
Jeanne M.
icon-origin-TRAVELOKA
6,4
/10
Reviewed 3 week(s) ago
The room wasn't clean and was old. The furniture and tiles were worn out. There were cobwebs in the room. I bought my ticket during high season, and the price I got wasn't commensurate with the quality of the room. I recommend buying a ticket at the regular price.
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Accommodation's Reply
15 Jul 2025
Dear Ms. Jeanne Monalisa. Thank you for taking the time to review your stay with us. We apologize for any inconvenience caused regarding the cleanliness of the room. We fully understand your situation and will ensure that this does not happen again in the future. This will be an evaluation for our team in providing room cleanliness standards. We sincerely hope to welcome you back on your next visit to Yogyakarta and that you would like to stay with us again. We hope this does not reduce your comfort during your stay with us. Warm regards. Erwin Prabowo. Front Office Manager.
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N***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 week(s) ago
Second time staying here. Comfortable and enjoyable.
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R***d
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 4 week(s) ago
Very enjoyable and memorable
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Benny N.
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Staycation
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10,0
/10
Reviewed 4 week(s) ago
Several times I have stayed at Alana... Never get bored... The food is varied... The rooms are clean and modern... The staff is friendly... Basically, every time I go to Jogja, Alana is my first choice.
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2 people find it helpful
Delvy G.
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 4 week(s) ago
Had the best experience here! Incredible breakfast buffet with the best service and care from Fathin and Anjeli, also the other staff. I stayed in Alana Surabaya before, but this Alana is totally different from the one in Surabaya. A big and very clean and comfortable room with great amenities. A great value to the price you pay for the room. Hotel facilities like the swimming pool were also top notch. I was here for a business trip but whilst also bringing my family along because it was over the weekend. The meeting facilities were also great. The hotel location is also close to nearby attractions that I like. So will be sure to come back here again.
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1 people find it helpful
R***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 5 week(s) ago
Recommended, especially when you want to go to Merapi tour.
1 people find it helpful
M***D
icon-origin-TRAVELOKA
10,0
/10
Reviewed 6 week(s) ago
The service from the hotel staff was very good.
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1 people find it helpful
Shalata I. P. M.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 7 week(s) ago
Stayed here for the umpteenth time with my wife and kids, never get bored and always want to come back. Thank you Alana for the comfort and hospitality.
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1 people find it helpful
Media
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 7 week(s) ago
Friendly service, clean hotel rooms and varied food. Family friendly and highly recommended!
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1 people find it helpful
A***y
icon-Business
Business
icon-origin-TRAVELOKA
9,4
/10
Reviewed 8 week(s) ago
Nice place to stay. The food is delicious and varied. Suggestions for the swimming pool area can be more comfortable and nice. Next will be another choice to stay in Yogya.
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1 people find it helpful
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