Dear Valued Guest, Warm greetings from Neo Malioboro by ASTON. Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed the hotel's location near Malioboro, Tugu Station, and convenience stores, and that you felt comfortable with the spacious, clean, and cool room. We greatly appreciate your positive review. We apologize for the inconvenience caused by the housekeeping team knocking on your door in the morning. We understand that the privacy and comfort of all our guests are very important, and we are sorry that the knocking disturbed your sleep. Thank you for your constructive feedback regarding room cleaning. We have noted your suggestion and will incorporate it into our evaluation with the relevant team to improve our service procedures and better meet the comfort and needs of all our guests during their stay. We value your feedback as it helps us grow and provide a better experience in the future. We hope to welcome you back on your next stay and provide you with an even more comfortable and memorable experience. Sincerely, Vera Indah Pratiwi, General Manager
