Overall Ratings & Reviews Gold3 Boutique Hotel

Dear Guest, Thank you for taking the time to share your experience, we're thrilled you had a great experience at WOLO. Until next time! #LiveBold, WOLO Kuala Lumpur

Dear Astro D., Thank you for choosing to stay with us and for sharing your experience. We’re glad to hear that you found our location convenient and easily accessible. At the same time, we sincerely apologize for the shortcomings you encountered during your stay. The unpleasant smell you mentioned is concerning, and we are addressing this with our housekeeping and maintenance teams to identify and resolve the source. We also regret the error with your personal facial soap and the oversight with the wet floor mat—this does not reflect our usual standards of service. Your feedback is invaluable to us, and we’re taking immediate steps to prevent such issues in the future. We hope you’ll consider giving us another opportunity to provide a more comfortable and attentive experience. Warm regards, Gold3 Boutique Hotel

Dear F***t, Thank you for sharing your experience with us! We’re delighted to hear that you found our location convenient for your travels and that the room suited your needs as a base for exploring the city. We appreciate your understanding about the compact room size—it’s true that many of our guests, like you, spend their days out enjoying Kuala Lumpur’s vibrant sights and return just to rest. That said, we’re always looking for ways to enhance comfort, so your feedback is invaluable to us. We hope to welcome you back for another enjoyable stay in the future! Warm regards, Gold3 Boutique Hotel

Dear Fedrizal D., Thank you for taking the time to share your review. We’re pleased to hear that you found the toilets in your room clean and well-maintained—this is the standard we strive to uphold throughout the property. At the same time, we sincerely appreciate your feedback regarding the public toilets, and we regret that they did not meet your expectations. Cleanliness is a top priority for us, and we have already addressed this with our housekeeping team to ensure more frequent checks and higher standards in all shared areas. Your comments are invaluable in helping us improve, and we hope to have the opportunity to welcome you back for an even better experience on your next visit. Warm regards, Gold3 Boutique Hotel

Dear S***o, Thank you for sharing your honest feedback with us. We sincerely apologize that your stay did not meet your expectations in terms of comfort, cleanliness, room size, and view. At Gold3, we strive to provide a memorable and enjoyable experience for all our guests, and we regret that we fell short during your visit. Your comments about cleanliness and comfort are particularly concerning to us, as these are fundamental aspects of our service. We have immediately shared your feedback with our housekeeping and maintenance teams to address these issues and ensure they do not recur. Regarding the room size and view, we understand that our compact urban rooms may not suit everyone’s preferences. For future stays, we’d be happy to assist you in selecting a more spacious room category or one with a better view to enhance your experience. We truly value your feedback as it helps us improve, and we hope you’ll give us another opportunity to serve you better. Warm regards, Gold3 Boutique Hotel

Dear D***a, Thank you for sharing your kind review. We are pleased to hear that your choice to stay with us were great especially with the cleanliness. We take guest satisfaction seriously and we are glad that your expectations were met. We appreciate your complimentary remarks about the excellent servce delivered. At WOLO, we pride ourselves on delivering service with heart, energy, and a little spark of KL’s bold spirit. Your kind words mean the world to us, and we’ll be sure to share them with the team — they’ll be absolutely delighted. Looking forward to welcoming you back for more memorable moments. #LiveBold, WOLO Kuala Lumpur

Dear m***a, Thank you for your thoughtful review. We're delighted that you found our friendly staff, prime location and the exceptional service made a difference to your stay. Whether you’re here for shopping, sightseeing, or a short work trip, we aim to offer the essentials that matter — and your feedback means a lot to us. See you again the next time you're in Kuala Lumpur! Warm regards, Gold3 Boutique Hotel

Dear Dewi K. S., Thank you so much for your continued support and for taking the time to share such a detailed and kind review! We’re delighted to know that you enjoy our convenient location, clean and comfortable rooms, and the easy access to shopping, dining, and public transport. It's always encouraging to hear that we remain your top choice whenever you're in Kuala Lumpur. We look forward to welcoming you back again soon for another hassle-free and enjoyable stay in the heart of Bukit Bintang. Warm regards, Gold3 Boutique Hotel

Dear N***a, Thank you for choosing to stay with us and for sharing your honest feedback. We’re thrilled to hear you appreciated our strategic location, but we sincerely apologize for falling short in maintaining the cleanliness of your toilet and providing insufficient amenities during your 3-day stay. This is certainly not the standard we strive to uphold. Your comments have been escalated to our housekeeping team to ensure stricter checks on restroom hygiene and replenishment schedules. For future stays, please don’t hesitate to contact our front desk anytime—we’re always happy to provide extra toiletries or address concerns immediately. We truly value your input and hope to have the opportunity to welcome you back for a seamless experience. Warm regars, Gold3 Boutique Hotel

Dear R***y, We really appreciate your positive review. It's great to know that you enjoyed the room's cleanliness, the friendly staff and our prime location during your time with us. At Gold3, we aim to provide comfort and convenience right in the heart of KL, and your feedback lets us know we're on the right track. Thanks again for staying with us — we hope to see you again soon! Warm regards, Gold3 Boutique Hotel

Dear Desa M., Thank you for your fantastic review! We’re thrilled to hear you enjoyed our affordable rates, quality standards, and unbeatable location—it’s what we strive to deliver every day! Your “top notch” compliment made our team smile. We’d be honored to welcome you back for another exceptional stay. Until then, safe travels! Warm regards, Gold3 Boutique Hotel

Thank you for sharing your feedback with us. We sincerely apologize for the inconveniences you experienced during your stay, particularly regarding the room size, bathroom conditions, and the shower functionality. This is certainly not the standard we aim to provide, and we truly regret that your experience fell short of your expectations. Your comments are invaluable to us, and we will address these issues immediately to improve our facilities and ensure a more comfortable experience for our guests. We hope you will give us another opportunity to welcome you back and provide you with a much better stay in the future. Thank you for bringing this to our attention, and we appreciate your understanding.

Thank you so much for your wonderful review! We are thrilled to hear that you enjoyed our prime location in the heart of Bukit Bintang and found it convenient for exploring nearby malls, restaurants, and other attractions. Providing our guests with easy access to the best of Kuala Lumpur is one of our top priorities, and we are delighted that it enhanced your stay. We look forward to welcoming you back for another fantastic experience. If there’s anything we can do to make your next visit even more enjoyable, please don’t hesitate to let us know.

Thank you for sharing your feedback. We sincerely apologize for the issues you encountered during your stay, including the broken air conditioning, water heater, and the damp, unpleasant smell in the room. This is certainly not the standard we strive to provide, and we deeply regret the inconvenience caused. Your comfort is our top priority, and we are addressing these issues immediately with our maintenance and housekeeping teams to ensure they are resolved. We truly value your feedback as it helps us improve. We hope you’ll give us another opportunity to provide you with a much better experience in the future.

Thank you for sharing your positive review. We appreciate your kind words about our staff's efforts to accommodate your needs. It's always our goal to provide exceptional service and ensure our guests have a pleasant stay. Your kind word serves as a great motivation to us and we can't wait to welcome you back soon!

Thank you for your review! We're glad you found the room comfortable and enjoyed the convenience of our location. Our strategic location is our hotel's pearl. We love Bukit Bintang as much as anyone! Hence, providing a roof over any guests' heads brings us much joy! Hope to welcome you again!

Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed our great location. Being situated in the heart of Bukit Bintang allows us to offer easy access to many attractions, dining, and shopping spots, and we're happy it made your stay even more convenient. We truly appreciate your feedback and look forward to welcoming you back for another fantastic experience!

Thank you for your kind words! We’re delighted to hear that our front desk staff and security team made such a positive impression on your stay. Providing excellent customer service is one of our top priorities, and we are glad that our team members made a positive impression on you. We look forward to welcoming you back again soon!

Thank you for your thoughtful review! We're glad to hear you enjoyed our prime location and found the rooms comfortable for a restful stay. Your feedback truly highlights the convenience and accessibility we strive to offer our guests. We look forward to welcoming you back to Gold3 for another pleasant stay.