8,1
Very Good
From 5.487 reviews
Provided by travelers on
Cleanliness

8,1

Room Comfort

8,1

Meal

8,1

Location

8,2

Service and Facilites

8,2

People often mention about Aston Lampung City Hotel
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Bedroom (96)
Ambiance (95)
Staff Friendliness (86)
Bathroom (85)
Distance to City Center (76)
Room Space (66)
Variety (64)
Taste (58)
Accessibility (57)
Hotel Area (57)
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Traveler Reviews Aston Lampung City Hotel

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Customer reviews
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Sisca A.
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Leisure
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10,0
/10
Reviewed 3 day(s) ago
Stayed here because I was on a honeymoon holiday and all the staff greeted me, wishing me a happy wedding so embarrassed 🤭🤗. The service was really good, the staff were all friendly, the room was clean, the breakfast menu was varied with lots of choices, the location was very strategic and thank God my request for a room with a good view was really given, thank you. Next time I go to Lampung, I won't skip staying at Aston, highly recommended.
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A***a
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Leisure
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10,0
/10
Reviewed 5 day(s) ago
Extend from the plan to only stay 1 day
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A***a
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Leisure
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10,0
/10
Reviewed 5 day(s) ago
I stayed at Aston about 2 years ago and the service was still OK.
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Yulandari
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Staycation
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9,7
/10
Reviewed 1 week(s) ago
It would be better if the outside windows to see the view were cleaned so that the view can be seen clearly, for the service and food I was very satisfied.
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1 people find it helpful
Krisna I. P.
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Leisure
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8,1
/10
Reviewed 1 week(s) ago
Check-in was delayed; my family and I weren't able to check in until after 3:00. It was a bit annoying because we were exhausted and hoping to get some rest right away. The floor was damp upon check-in, as if it had just been mopped. There was a lot of black scale on the bathroom walls and mold on the shower glass, which should have been cleaned. The food tasted okay, with a wide variety. Please provide bottled water in the room, as it's a hassle to fill the kettle at the dispenser in the hallway.
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1 people find it helpful
H***i
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Leisure
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5,6
/10
Reviewed 2 week(s) ago
For a fairly high price, the room cleanliness is very lacking, the sheets are dirty and make your body itch, take a sea view, the price is more expensive than a regular view, but what you get is like the photo, the sea is not very visible, what is clearly visible is the parking lot and trees.. the service needs to be friendlier, the breakfast tastes standard..
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1 people find it helpful
M***N
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Staycation
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8,2
/10
Reviewed 2 week(s) ago
friendly staff, but the room is not very clean
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1 people find it helpful
M***d
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Leisure
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7,9
/10
Reviewed 3 week(s) ago
at that price you should be able to get a smart TV and also suggestions for rejuvenating the facilities.
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Accommodation's Reply
09 Aug 2025
Dear Guests of Aston Lampung City, Thank you for staying at Aston Lampung City Hotel. Your comments will be used for our future improvements. We look forward to welcoming you back. Best regards, Judi Effendy, General Manager.
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Fung F.
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Leisure
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6,3
/10
Reviewed 3 week(s) ago
The hotel seems unkempt, the corridors to the rooms are dark, the lobby is hot... The bathroom is a bit dirty, the AC is not cold enough, the hot water is on and off, and there is no drinking water available in the room.
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Accommodation's Reply
09 Aug 2025
Dear Mr./Mrs. Fung F, Thank you for staying at Aston Lampung City Hotel. Your comments will be used for our future improvements. We look forward to welcoming you back. Best regards, Judi Effendy, General Manager.
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A***w
icon-origin-TRAVELOKA
8,5
/10
Reviewed 3 week(s) ago
clean and comfy . staff were friendly and so keen ..really great to see barista skills need a a little help . but great hotel
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Accommodation's Reply
07 Aug 2025
Dear Guest, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Sincerely yours, Aston Lampung City Hotel
d***a
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Staycation
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8,5
/10
Reviewed 3 week(s) ago
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Accommodation's Reply
07 Aug 2025
Dear Guests of Aston Lampung, Thank you for staying at Aston Lampung City Hotel. We look forward to welcoming you back. Best regards, Judi Effendy, General Manager.
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zeanpuputmarga
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Business
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10,0
/10
Reviewed 3 week(s) ago
Not bad for just stopping by, worth the price. Thank you
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1 people find it helpful
Accommodation's Reply
07 Aug 2025
Dear Mr./Ms. Zeanpuputmarga, Thank you for staying at Aston Lampung City Hotel. We look forward to welcoming you back. Best regards, Judi Effendy, General Manager.
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B***s
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8,2
/10
Reviewed 3 week(s) ago
The water heater is dead. I tried to call room service but the phone was dead.
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Accommodation's Reply
07 Aug 2025
Dear Guests of Aston Lampung, Thank you for staying at Aston Lampung City Hotel. We look forward to welcoming you back. Best regards, Judi Effendy, General Manager
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leni m.
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10,0
/10
Reviewed 4 week(s) ago
The room is clean, the staff is friendly, and the view is really great.
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Accommodation's Reply
30 Jul 2025
Dear Ms. Leni M, Thank you for staying at Aston Lampung City Hotel. We look forward to welcoming you back. Best regards. Judi Effendy, General Manager.
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L***y
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Leisure
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9,7
/10
Reviewed 4 week(s) ago
Very nice. As requested, a mattress with 2 beds. The best view is also surrounded by city views ending in the sea. Got it on the 7th floor so just go up to the rooftop for the sea view. Too bad it's not documented. The breakfast is delicious and kids friendly. The pool is clean every day. Awesome 👍🏻
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Accommodation's Reply
30 Jul 2025
Dear Loyal Aston Customers, Thank you for staying at Aston Lampung City Hotel. We look forward to welcoming you back. Best regards. Judi Effendy, General Manager.
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w***y
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Business
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6,3
/10
Reviewed 4 week(s) ago
need attention to cleanliness of the room, glasses, jars, teapots, blurry TV channels, for traveloka it is better not to display smoking and non-smoking room options if the hotel only has 1 unit available as explained by the reception so that the room is forced to be downgraded.
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1 people find it helpful
Accommodation's Reply
30 Jul 2025
Dear Loyal Aston Customers, Thank you for staying at Aston Lampung City Hotel. We look forward to welcoming you back. Best regards. Judi Effendy, General Manager.
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Achmad R. B.
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Transit
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8,5
/10
Reviewed 4 week(s) ago
quite helpful for resting, the room is spacious and at breakfast, the food is varied...
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1 people find it helpful
Accommodation's Reply
30 Jul 2025
Dear Mr. Achmad R. B, Thank you for staying at Aston Lampung City Hotel. We look forward to welcoming you back. Best regards. Judi Effendy, General Manager.
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Tarmizi T.
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Leisure
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9,7
/10
Reviewed 5 week(s) ago
The hotel staff are friendly both at the front desk and in the restaurant, and the service is fast.
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Accommodation's Reply
30 Jul 2025
Dear Mr. Tarmizi T, Thank you for staying at Aston Lampung City Hotel. We look forward to welcoming you back. Best regards. Judi Effendy, General Manager.
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N***n
icon-origin-TRAVELOKA
9,4
/10
Reviewed 5 week(s) ago
Clean, tidy, satisfactory service.
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Accommodation's Reply
30 Jul 2025
Dear Loyal Aston Customers, Thank you for staying at Aston Lampung City Hotel. We look forward to welcoming you back. Best regards. Judi Effendy, General Manager.
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Reezal V.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,1
/10
Reviewed 5 week(s) ago
The best choice for staying in Bandar Lampung, affordable area, save for children, hotel facilities are quite suitable for the budget and of course can be recommended again for families.
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Accommodation's Reply
23 Jul 2025
Dear Mr./Ms. Reezal V, Thank you for staying at Aston Lampung City Hotel. We look forward to welcoming you back. Best regards, Judi Effendy, General Manager.
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Number of reviews per page
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