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Clove Hotel

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Overall Ratings & Reviews Clove Hotel

Traveloka (17.097)

Other sources (12)

8,3

Very Good

From 17.097 reviews

Provided by travelers on

Cleanliness

8,3

Room Comfort

8,4

Meal

8,1

Location

7,9

Service and Facilites

8,2

People often mention about Clove Hotel

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Staff Friendliness (276)

Ambiance (258)

Taste (240)

Bedroom (237)

Hotel Area (227)

Variety (226)

Family Friendly (214)

Bathroom (204)

Surroundings (183)

Room Space (180)

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Traveler Reviews Clove Hotel

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Customer reviews

Ratna N.

Leisure

9,7

/10

Reviewed 6 day(s) ago

I always stay here when I go to Bandung. Last time I was here, there wasn't any jamu in the breakfast, but today there was. The food variety is quite good, but the main course menu doesn't really connect with each other. The omelet also only had sausages, which weren't there.

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R***N

Staycation

10,0

/10

Reviewed 1 week(s) ago

Delicious food, friendly staff, and beautiful views of Bandung. Perfect for a family retreat.

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Accommodation's Reply

01 Feb 2026

Thank you! We greatly appreciate your feedback. We hope your time at Clove was warm and memorable. We look forward to your next special moment with you! ✨ #icloveyou With sincere love, Astrid, Customer Service Representative

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Devi K.

Staycation

10,0

/10

Reviewed 2 week(s) ago

Short but comfortable stay, thanks 💕

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1 people find it helpful

Accommodation's Reply

25 Jan 2026

Thank you so much, Mr. Davy, for your positive review. Such a wonderful experience makes us feel proud and encouraged. We look forward to seeing you next time! 🤩 #icloveyou Sincerely, Astrid, Customer Service Representative

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M***n

Staycation

8,4

/10

Reviewed 3 week(s) ago

Junior suite class water drain clogged to the point of flooding... really messy

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Accommodation's Reply

25 Jan 2026

We are deeply sorry about this. We don't want this to happen to anyone. We are working to turn this experience into a positive one. #icloveyou Sincerely, Astrid, Customer Service Representative

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R***a

Leisure

10,0

/10

Reviewed 4 week(s) ago

nice and thank you

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Accommodation's Reply

14 Jan 2026

Thank you so much. We truly appreciate your feedback. We hope your time at Clove was warm and memorable. We look forward to seeing you again on your next special occasion 💛 #icloveyou Sincerely, Astrid, Customer Service Representative

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R***a

Leisure

8,5

/10

Reviewed 4 week(s) ago

The staff are all friendly and nice 😊 The view from the junior suite is very nice

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1 people find it helpful

Accommodation's Reply

14 Jan 2026

It was an honor to be a part of your journey in Bandung. We believe that great experiences start with the little details. Clove is always ready to welcome you back again ✨ #icloveyou Sincerely, Astrid, Customer Relations Officer

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Fanny K.

Staycation

9,7

/10

Reviewed 4 week(s) ago

The hotel staff was very friendly and very helpful at check in.

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Accommodation's Reply

14 Jan 2026

I was so happy to be your travel companion, Fanny, during your stay in Bandung. We believe that great experiences start with the little things. Clove always welcomes you back! ✨ #icloveyou With love, Astrid, Customer Service Representative

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N***a

Leisure

10,0

/10

Reviewed 4 week(s) ago

The hotel is comfortable, kids friendly... lots of activities offered for both children and adults...

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Accommodation's Reply

11 Jan 2026

Thank you for choosing Clove! We hope you had a wonderful and memorable experience. Our team is incredibly grateful for your kind words and we look forward to welcoming you again next time! 😍 #icloveyou Sincerely, Clove, Astrid, Customer Service Representative

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T***i

8,5

/10

Reviewed 4 week(s) ago

Clean and the hotel is really good for kids. Thank you clove hotel

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1 people find it helpful

Accommodation's Reply

06 Jan 2026

We are honored to have provided you with the wonderful experience you hoped for. Every star rating is a great encouragement to our team. We hope to welcome you back again soon! 💛 #LoveYou Astrid, Customer Relations Manager

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ayomimaryon

Staycation

10,0

/10

Reviewed 5 week(s) ago

They have the best view, yet the breakfast was complete and variatif ❤️

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Accommodation's Reply

02 Jan 2026

I feel incredibly honored to have been a part of your journey throughout your stay in Bandung. We believe that memorable experiences start with the little details. Clove always welcomes you back ✨ #icloveyou With sincere love, Astrid, Customer Service Representative

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o***e

9,6

/10

Reviewed 5 week(s) ago

The hotel staff is friendly and very attractive.

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Accommodation's Reply

02 Jan 2026

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M***M

9,4

/10

Reviewed 5 week(s) ago

Best hotel recommendations in Bandung

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1 people find it helpful

Accommodation's Reply

02 Jan 2026

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mishbahussurur

8,5

/10

Reviewed 5 week(s) ago

The hotel is good, the facilities are also complete, friendly for bringing family to stay here

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Accommodation's Reply

06 Jan 2026

Thank you, Ms. Misbah Hussurur. We greatly appreciate your feedback. We hope your time at Clove was warm and memorable. We look forward to your next special moment with you 💛 #icloveyou With sincere love, Astrid, Customer Relations Officer

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M***a

Leisure

9,4

/10

Reviewed 5 week(s) ago

The rooms are well-soundproofed, there are plenty of activities for kids, and the place is kid-friendly. The food is delicious, but there aren't many choices for kids, and the area isn't very clean. Another suggestion is that we checked in too late at 3 PM. The rest of the place was fine. 🥳🥳🥳

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1 people find it helpful

Accommodation's Reply

07 Jan 2026

Thank you for your sincerity and the time you took to write this review. Your feedback is a learning tool that helps us respond to and care for our customers better. We hope to see you again with an even better experience. #icloveyou Sincerely, Astrid, Customer Service Representative

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Eka M.

Leisure

9,4

/10

Reviewed 6 week(s) ago

Thank you, Clove, for making my siblings happy with their stay. The staff is friendly and helpful, the facilities are great, and most importantly, it makes you feel calm and comfortable. Clove is always my choice whenever I stay in Bandung.

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Accommodation's Reply

02 Jan 2026

Thank you so much, Eka. We greatly appreciate your feedback. We hope your time at Clove was warm and memorable. We look forward to your next special moment with you! ✨ #icloveyou With sincere love, Astrid, Customer Service Representative

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M***d

Staycation

9,6

/10

Reviewed 6 week(s) ago

Best Hotel, just a shame the location is too deep, the track is quite good..

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1 people find it helpful

Accommodation's Reply

02 Jan 2026

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M***a

10,0

/10

Reviewed 6 week(s) ago

Every time I go to Bandung, I always stay here 🫶

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1 people find it helpful

Accommodation's Reply

02 Jan 2026

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E***a

6,5

/10

Reviewed 6 week(s) ago

Special days don't feel special.. even requesting greetings is difficult.. the room is titled junior suite but actually it's like a standard room with a dirty balcony and so are the other sides of the room... that's enough & thank you.

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Accommodation's Reply

02 Jan 2026

We apologize for any inconvenience you may have experienced. We understand your disappointment and will contact our team to follow up. We hope to regain your trust someday. #icloveyou Sincerely, Astrid, Customer Service Representative

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A***a

10,0

/10

Reviewed 6 week(s) ago

recommended hotel for staycation.. best view from the balcony, friendly staff and good food for breakfast. i love it ^_^

3 people find it helpful

Accommodation's Reply

02 Jan 2026

Thank you so much for your positive review! Such a wonderful experience makes us feel proud and encouraged. We look forward to seeing you again next time you visit us! 🤩 #icloveyou Sincerely, Astrid, Customer Service Representative

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A***c

Staycation

9,2

/10

Reviewed 6 week(s) ago

The service and responsiveness of the staff is good, but for breakfast, some of the salty dishes are beyond normal.

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2 people find it helpful

Accommodation's Reply

02 Jan 2026

Please forgive any shortcomings on our part during your stay. We strive to provide the best service, and we will do our utmost. We will never stop learning from guests like you. #icloveyou Sincerely, Astrid, Customer Service Representative

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