Erwan
Business
9,4
/10
Reviewed 4 hour(s) ago
The service is very friendly and fast.
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SAME Hotel Malang
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Overall Ratings & Reviews SAME Hotel Malang
Traveloka (9.151)
8,6
Very Good
From 9.151 reviews
Provided by travelers on
Cleanliness
8,7
Room Comfort
8,6
Meal
8,2
Location
8,7
Service and Facilites
8,6
People often mention about SAME Hotel Malang
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Staff Friendliness (167)
Distance to City Center (164)
Bedroom (150)
Ambiance (145)
Room Space (142)
Accessibility (130)
Bathroom (125)
Surroundings (120)
Hotel Area (116)
Check-in/out Time (101)
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Traveler Reviews SAME Hotel Malang
Number of reviews per page
20
40
Customer reviews
B
Boedhijanto
Leisure
8,1
/10
Reviewed 3 day(s) ago
The towels had long since changed color, the view was obscured by bamboo poles, check-out time.
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N***m
Business
8,4
/10
Reviewed 1 week(s) ago
The hotel was clean, but it's a shame the TV didn't have cable. Other than that, everything was fine, and the staff was friendly.
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HT
HR TBK
8,5
/10
Reviewed 2 week(s) ago
Friendly and fast CI process.
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Accommodation's Reply
20 Oct 2026
Dear Valued Guest, Thank you for staying with us. Thank you for taking the time to write such a helpful and constructive review! We are committed to providing every guest with a comfortable and memorable experience, and we hope your stay was particularly memorable. We look forward to serving you again at Sem Malang Hotel. Sincerely, The Management Team, Sem Malang Hotel
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H***R
8,5
/10
Reviewed 2 week(s) ago
Friendly and clean, still easy access.
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Accommodation's Reply
20 Oct 2026
Dear Valued Guest, Thank you for staying with us. Thank you for taking the time to write such a helpful and constructive review! We are committed to providing every guest with a comfortable and memorable experience, and we hope your stay was particularly memorable. We look forward to serving you again at Sem Malang Hotel. Sincerely, The Management Team, Sem Malang Hotel
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r moh j.
9,4
/10
Reviewed 2 week(s) ago
One of the recommended hotels, continue to improve the service.
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Accommodation's Reply
20 Oct 2026
Dear Valued Guest, Thank you for staying with us. Thank you for taking the time to write such a helpful and constructive review! We are committed to providing every guest with a comfortable and memorable experience, and we hope your stay was particularly memorable. We look forward to serving you again at Sem Malang Hotel. Sincerely, The Management Team, Sem Malang Hotel
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Evi P.
10,0
/10
Reviewed 3 week(s) ago
The hotel is strategically located. The staff was friendly, especially since we were a family group. It's just a short walk from Klojen Market. The food is delicious. The rooms are spacious and comfortable. The air conditioning is cool. The toilets are clean. Overall, it's great.
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Accommodation's Reply
05 Oct 2026
Dear Valued Guest, Thank you for staying with us. Thank you for taking the time to write such a helpful and constructive review! We are committed to providing every guest with a comfortable and memorable experience, and we hope your stay was particularly memorable. We look forward to serving you again at Sem Malang Hotel. Sincerely, The Management Team, Sem Malang Hotel
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Evi P.
10,0
/10
Reviewed 3 week(s) ago
The hotel is strategically located. It's just a short walk from Klojen Market. The food is delicious. The rooms are spacious and comfortable. The air conditioning is cool. The restrooms are clean. Overall, it's great.
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Accommodation's Reply
05 Oct 2026
Dear Valued Guest, Thank you for staying with us. Thank you for taking the time to write such a helpful and constructive review! We are committed to providing every guest with a comfortable and memorable experience, and we hope your stay was particularly memorable. We look forward to serving you again at Sem Malang Hotel. Sincerely, The Management Team, Sem Malang Hotel
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Erwan
Business
9,4
/10
Reviewed 3 week(s) ago
The receptionist service is very fast response
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1 people find it helpful
Accommodation's Reply
05 Oct 2026
Dear Valued Guest, Thank you for staying with us. Thank you for taking the time to write such a helpful and constructive review! We are committed to providing every guest with a comfortable and memorable experience, and we hope your stay was particularly memorable. We look forward to serving you again at Sem Malang Hotel. Sincerely, The Management Team, Sem Malang Hotel
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H***u
8,5
/10
Reviewed 3 week(s) ago
Overall okay, will be improved again.
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Accommodation's Reply
05 Oct 2026
Dear Valued Guest, Thank you for staying with us. Thank you for taking the time to write such a helpful and constructive review! We are committed to providing every guest with a comfortable and memorable experience, and we hope your stay was particularly memorable. We look forward to serving you again at Sem Malang Hotel. Sincerely, The Management Team, Sem Malang Hotel
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Verified Traveler
10,0
/10
Reviewed 3 week(s) ago
For such a great price, I didn't expect to find such a nice and luxurious hotel. I ordered several dishes here, and oh my God, one of them was the fried rice, which was absolutely delicious. Recommended.
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1 people find it helpful
Accommodation's Reply
05 Oct 2026
Dear Valued Guest, Thank you for staying with us. Thank you for taking the time to write such a helpful and constructive review! We are committed to providing every guest with a comfortable and memorable experience, and we hope your stay was particularly memorable. We look forward to serving you again at Sem Malang Hotel. Sincerely, The Management Team, Sem Malang Hotel
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F***h
Leisure
9,4
/10
Reviewed 4 week(s) ago
Honestly, the room was comfortable and the view was decent. However, the downside was that online food orders couldn't be delivered to the front door. Otherwise, there were no drawbacks. The room wasn't soundproof, so you could still hear people walking past and next to it. There was also a gap under the hotel door.
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Accommodation's Reply
29 Sep 2026
Dear Valued Guest, Thank you for staying with us and for taking the time to leave such a helpful and constructive review! Regarding the online food ordering that cannot be delivered to your room, we prioritize the privacy and comfort of all our guests. Therefore, we restrict access to certain floors. To use the elevator to reach those floors, please use your access card. We are committed to providing every guest with a comfortable and memorable experience, and we hope your visit was a memorable one. We look forward to serving you again at Sem Malang Hotel. Sincerely, The Management Team, Sem Malang Hotel
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Yhogi A. B.
Leisure
10,0
/10
Reviewed 4 week(s) ago
Very friendly service and clean hotel area.
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Accommodation's Reply
05 Oct 2026
Dear Valued Guest, Thank you for staying with us. Thank you for taking the time to write such a helpful and constructive review! We are committed to providing every guest with a comfortable and memorable experience, and we hope your stay was particularly memorable. We look forward to serving you again at Sem Malang Hotel. Sincerely, The Management Team, Sem Malang Hotel
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y***l
Business
10,0
/10
Reviewed 5 week(s) ago
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Accommodation's Reply
24 Sep 2026
Dear valued guest, thank you for staying at our hotel. We sincerely appreciate you taking the time to write a meaningful and constructive review! We are committed to providing you with a comfortable and memorable experience, and we hope this visit will become an unforgettable memory for you. We look forward to seeing you again at Same Malang Hotel. Sincerely, The Management of Same Malang Hotel
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Verified Traveler
Leisure
9,4
/10
Reviewed 6 week(s) ago
Everything is good, only the car parking space is limited so you have to leave the key with the hotel staff.
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Accommodation's Reply
24 Sep 2026
Dear Valued Guest, Thank you for staying with us. Thank you for taking the time to write such a helpful and constructive review! We are committed to providing every guest with a comfortable and memorable experience, and we hope your stay was particularly memorable. We look forward to serving you again at Sem Malang Hotel. Sincerely, The Management Team, Sem Malang Hotel
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AR
Arya R.
Leisure
9,4
/10
Reviewed 6 week(s) ago
This is my third stay at this hotel, and as always, my experience is always pleasant. The room is very clean and comfortable, the hotel environment is also quiet and very family-friendly. The entire staff is very friendly, responsive, and helpful. Especially Ms. Risa, who really helped my check-in process quickly and professionally. Thank you for the service provided. I also always get room 807, and I really like it because it is comfortable and makes the stay even more enjoyable. Overall, I am very satisfied with the service and ambiance of this hotel. I will definitely stay here again on my next visit. Highly recommended! 😊
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Accommodation's Reply
24 Sep 2026
Dear Valued Guest, Thank you for staying with us. Thank you for taking the time to write such a helpful and constructive review! We are committed to providing every guest with a comfortable and memorable experience, and we hope your stay was particularly memorable. We look forward to serving you again at Sem Malang Hotel. Sincerely, The Management Team, Sem Malang Hotel
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s
sintiaab
8,5
/10
Reviewed 6 week(s) ago
Comfortable, tidy hotel, close to the city.
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Accommodation's Reply
24 Sep 2026
Dear Valued Guest, Thank you for staying with us. Thank you for taking the time to write such a helpful and constructive review! We are committed to providing every guest with a comfortable and memorable experience, and we hope your stay was particularly memorable. We look forward to serving you again at Sem Malang Hotel. Sincerely, The Management Team, Sem Malang Hotel
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MK
MOCH K. A.
10,0
/10
Reviewed 7 week(s) ago
A three-star hotel but the price is less than 300k, absolutely great.
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Accommodation's Reply
24 Sep 2026
Dear Valued Guest, Thank you for staying with us. Thank you for taking the time to write such a helpful and constructive review! We are committed to providing every guest with a comfortable and memorable experience, and we hope your stay was particularly memorable. We look forward to serving you again at Sem Malang Hotel. Sincerely, The Management Team, Sem Malang Hotel
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A***u
8,8
/10
Reviewed 7 week(s) ago
The amenities and other things were good, but I booked a double room but was given a twin room. The Hollywood-style room didn't have a centerpiece, so it still felt a bit uncomfortable. There were also two duvets on the bed, which should have been just one.
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Accommodation's Reply
24 Sep 2026
Dear Valued Guest, Thank you for staying with us. Thank you for taking the time to write such a helpful and constructive review! We are committed to providing every guest with a comfortable and memorable experience, and we hope your stay was particularly memorable. We look forward to serving you again at Sem Malang Hotel. Sincerely, The Management Team, Sem Malang Hotel
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Erwan
Business
9,4
/10
Reviewed 8 week(s) ago
The check-in service was very satisfying and fast.
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1 people find it helpful
Accommodation's Reply
03 Sep 2026
Dear Valued Guest, Thank you for staying with us. Thank you for taking the time to write such a helpful and constructive review! We are committed to providing every guest with a comfortable and memorable experience, and we hope your stay was particularly memorable. We look forward to serving you again at Sem Malang Hotel. Sincerely, The Management Team, Sem Malang Hotel
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Number of reviews per page
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40
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