this is the second time staying here. put in the SAME ROOM. enter, bed & floor full of animals, sticky floor, AC NOT COLD. finally call cleaning service, AC is quite cold after the filter is cleaned (don't know when it was last cleaned until it's not cold at all). before it was the same, not cold only because we were too tired, no energy to complain. if you are not ready to sell the room, then don't sell it! rather than being disappointed like this! your price is also not cheap. family room, placed at the very end, in front of the main road. all night long hear the sound of vehicles so busy that can't sleep. should have known family room, put in a quiet area because we bring children. & that, on the wall, there is a sticker of new clothes that who knows when it has been there. proven that the room was not cleaned & prepared before we checked in! very very disappointing! AND. FAMILY ROOM, for 4 people, only 2 toothbrushes & toothpaste were given! even though I have noted in the booking.