8,6
Very Good
From 2.903 reviews
Provided by travelers on
Cleanliness

8,7

Room Comfort

8,7

Meal

8,4

Location

8,8

Service and Facilites

8,7

People often mention about Hotel Arwana
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Staff Friendliness (66)
Ambiance (58)
Bedroom (57)
Room Space (55)
Accessibility (54)
Distance to City Center (53)
Hotel Area (53)
Surroundings (52)
Check-in/out Time (49)
Bathroom (49)
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Traveler Reviews Hotel Arwana

Number of reviews per page
20
40
Customer reviews
A***a
icon-origin-TRAVELOKA
10,0
/10
Reviewed 5 day(s) ago
Good job for Hotel Arwana Jakarta
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Accommodation's Reply
19 Apr 2026
We would like to extend our warmest gratitude to all guests staying at Arwana Hotel Jakarta. Thank you for taking the time to stay with us and for rating our property. We are honored to have served you during your stay at Arwana Hotel. We are committed to providing you with the utmost comfort and the best possible experience, making you feel right at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management
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T***a
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Business
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9,4
/10
Reviewed 6 day(s) ago
The staff is very friendly and responsive.
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Aris N.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 1 week(s) ago
It's really good and the receptionist service is also great.
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Accommodation's Reply
19 Apr 2026
Dear Mr. Aris N., From Arwana Hotel Jakarta, we respectfully thank you for taking the time to stay with us and for writing a review. We are honored to have served you during your stay at Arwana Hotel. We strive to provide you with comfort and the best possible experience, making you feel at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Management Team, Arwana Hotel
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Aris N.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
Good and friendly staff. Clean and spacious rooms. Everything is fine.
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Accommodation's Reply
19 Apr 2026
Dear Mr. Aris N., From Arwana Hotel Jakarta, we respectfully thank you for taking the time to stay with us and for writing a review. We are honored to have served you during your stay at Arwana Hotel. We strive to provide you with comfort and the best possible experience, making you feel at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Management Team, Arwana Hotel
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Agus A.
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
It's a great stay here.. Everything is there, the food is all delicious..
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Accommodation's Reply
19 Apr 2026
Dear Mr. Agus A., From Arwana Hotel Jakarta, we respectfully thank you for taking the time to stay with us and for writing a review. We are honored to have served you during your stay at Arwana Hotel. We strive to provide you with comfort and the best possible experience, making you feel at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management
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S***o
icon-Business
Business
icon-origin-TRAVELOKA
7,0
/10
Reviewed 3 week(s) ago
The room is small, but clean. Great.
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Accommodation's Reply
19 Apr 2026
We would like to extend our warmest gratitude to all guests staying at Arwana Hotel Jakarta. Thank you for taking the time to stay with us and for rating our property. We are honored to have served you during your stay at Arwana Hotel. We are committed to providing you with the utmost comfort and the best possible experience, making you feel right at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management
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J***a
icon-Business
Business
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6,1
/10
Reviewed 6 week(s) ago
Check-in was very helpful, and the staff was friendly. The room itself wasn't very clean, with lots of small cockroaches and ants.
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Accommodation's Reply
25 Mar 2026
We would like to extend our warmest gratitude to all guests staying at Arwana Hotel Jakarta. Thank you for taking the time to stay with us and for rating our property. We are honored to have served you during your stay at Arwana Hotel. We are committed to providing you with the utmost comfort and the best possible experience, making you feel right at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management
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Ninuk S. W.
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 8 week(s) ago
A few days stay at Arwana really enjoyed
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Accommodation's Reply
15 Mar 2026
Dear Mr. Ninuk S.W., From Arwana Hotel Jakarta, we respectfully thank you for taking the time to stay with us and for writing a review. We were honored to have served you during your stay at Arwana Hotel. We strive to provide you with comfort and the best possible experience, making you feel at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management
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Subandrio
icon-Business
Business
icon-origin-TRAVELOKA
8,5
/10
Reviewed 8 week(s) ago
The room is clean, only the old AC needs to be replaced with a new one.
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Accommodation's Reply
15 Mar 2026
Dear Mr. Subandrio, Sincerely, Arwana Hotel Jakarta. Thank you for taking the time to stay with us and for writing a review. I was honored to have served you during your stay at Arwana Hotel. We strive to provide you with comfort and the best possible experience, making you feel at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management.
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A***a
icon-Staycation
Staycation
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10,0
/10
Reviewed 10 week(s) ago
Very satisfying stay at this hotel.
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Accommodation's Reply
16 Feb 2026
We would like to extend our warmest gratitude to all guests staying at Arwana Hotel Jakarta. Thank you for taking the time to stay with us and for rating our property. We are honored to have served you during your stay at Arwana Hotel. We are committed to providing you with the utmost comfort and the best possible experience, making you feel right at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management
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A***a
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 10 week(s) ago
I really like this hotel. This hotel is very nice and comfortable.
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Accommodation's Reply
16 Feb 2026
We would like to extend our warmest gratitude to all guests staying at Arwana Hotel Jakarta. Thank you for taking the time to stay with us and for rating our property. We are honored to have served you during your stay at Arwana Hotel. We are committed to providing you with the utmost comfort and the best possible experience, making you feel right at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management
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A***a
icon-Business
Business
icon-origin-TRAVELOKA
9,4
/10
Reviewed 10 week(s) ago
Very good for this class of hotel.
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Accommodation's Reply
16 Feb 2026
We would like to extend our warmest gratitude to all guests staying at Arwana Hotel Jakarta. Thank you for taking the time to stay with us and for rating our property. We are honored to have served you during your stay at Arwana Hotel. We are committed to providing you with the utmost comfort and the best possible experience, making you feel right at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management
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E***y
icon-Medical
Medical
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7,4
/10
Reviewed 13 week(s) ago
The hotel staff is friendly, there are many restaurants and food stalls around the hotel so it's not difficult to find food.
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Accommodation's Reply
27 Jan 2026
We would like to extend our warmest gratitude to all guests staying at Arwana Hotel Jakarta. Thank you for taking the time to stay with us and for rating our property. We are honored to have served you during your stay at Arwana Hotel. We are committed to providing you with the utmost comfort and the best possible experience, making you feel right at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management
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Verified Traveler
icon-origin-TRAVELOKA
10,0
/10
Reviewed 14 week(s) ago
My favorite place for staycation...
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Accommodation's Reply
26 Jan 2026
Dear Valued Guest, We respectfully invite you to stay with us at Arwana Hotel Jakarta. Thank you for taking the time to stay with us and for writing a review of our hotel. We are honored to have served you during your stay at Arwana Hotel. We are committed to providing you with comfort and the best possible experience, making you feel at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Management Team, Arwana Hotel
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R***i
icon-origin-TRAVELOKA
10,0
/10
Reviewed 14 week(s) ago
Clean, comfortable, and spacious rooms.
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Accommodation's Reply
26 Jan 2026
We would like to extend our warmest gratitude to all guests staying at Arwana Hotel Jakarta. Thank you for taking the time to stay with us and for rating our property. We are honored to have served you during your stay at Arwana Hotel. We are committed to providing you with the utmost comfort and the best possible experience, making you feel right at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management
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T***a
icon-Business
Business
icon-origin-TRAVELOKA
8,5
/10
Reviewed 14 week(s) ago
Strategic location, cheap price, clean and comfortable.
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Accommodation's Reply
26 Jan 2026
We would like to extend our warmest gratitude to all guests staying at Arwana Hotel Jakarta. Thank you for taking the time to stay with us and for rating our property. We are honored to have served you during your stay at Arwana Hotel. We are committed to providing you with the utmost comfort and the best possible experience, making you feel right at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management
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Rudi W.
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 14 week(s) ago
Comfortable, big and spacious rooms, clean, good atmosphere.
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Accommodation's Reply
26 Jan 2026
Dear Mr. Rudy, Warm regards from Arwana Hotel Jakarta. Thank you for taking the time to stay with us and for writing a review. I was honored to have served you during your stay at Arwana Hotel. We strive to provide you with the utmost comfort and the best possible experience, making you feel at home. Please take care of your health and we look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management
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Subandrio
icon-Business
Business
icon-origin-TRAVELOKA
8,5
/10
Reviewed 15 week(s) ago
The hotel is old but quite clean. The hot water is good and the price is reasonable.
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Accommodation's Reply
26 Jan 2026
Dear Mr. Subandrio, Sincerely, Arwana Hotel Jakarta. Thank you for taking the time to stay with us and for writing a review. I was honored to have served you during your stay at Arwana Hotel. We strive to provide you with comfort and the best possible experience, making you feel at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management.
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A***a
icon-Business
Business
icon-origin-TRAVELOKA
9,4
/10
Reviewed 16 week(s) ago
Good job, very satisfied with everything.
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Accommodation's Reply
26 Jan 2026
We would like to extend our warmest gratitude to all guests staying at Arwana Hotel Jakarta. Thank you for taking the time to stay with us and for rating our property. We are honored to have served you during your stay at Arwana Hotel. We are committed to providing you with the utmost comfort and the best possible experience, making you feel right at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management
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A***d
icon-origin-TRAVELOKA
8,5
/10
Reviewed 16 week(s) ago
The staff is very friendly and the atmosphere is calm, but the AC is not cold enough, please fix it🙏
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Accommodation's Reply
26 Jan 2026
We would like to extend our warmest gratitude to all guests staying at Arwana Hotel Jakarta. Thank you for taking the time to stay with us and for rating our property. We are honored to have served you during your stay at Arwana Hotel. We are committed to providing you with the utmost comfort and the best possible experience, making you feel right at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management
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Number of reviews per page
20
40