8,9
Very Good
From 2.730 reviews
Provided by travelers on
Cleanliness

8,7

Room Comfort

8,8

Meal

8,7

Location

9,0

Service and Facilites

8,7

People often mention about Chandra Inn
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Distance to City Center (79)
Bedroom (71)
Staff Friendliness (68)
Room Space (67)
Ambiance (64)
Bathroom (60)
Accessibility (58)
Surroundings (51)
Family Friendly (49)
Wifi (49)
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Traveler Reviews Chandra Inn

Number of reviews per page
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40
Customer reviews
k***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 5 day(s) ago
The place is comfortable and always clean.
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k***n
icon-origin-TRAVELOKA
10,0
/10
Reviewed 5 day(s) ago
A comfortable place to stay, with friendly staff and close to shopping and culinary centers.
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J***y
icon-Transit
Transit
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8,5
/10
Reviewed 7 day(s) ago
The room lights were a bit dim, there was no work chair, only a sofa.
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N***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 1 week(s) ago
Perfect... Highly recommended... Got a voucher too... Alhamdulillah
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k***i
icon-origin-TRAVELOKA
10,0
/10
Reviewed 1 week(s) ago
The room is nice, you can also watch Netflix so you can feel more at home in the room.
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Verified Traveler
icon-origin-TRAVELOKA
9,1
/10
Reviewed 1 week(s) ago
Strategic location, surprisingly large hotel. Quite comfortable.
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nando b.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,5
/10
Reviewed 2 week(s) ago
Suitable for bringing family, close to city center
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nando b.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,8
/10
Reviewed 2 week(s) ago
Suitable for bringing family to stay here
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i***h
icon-origin-TRAVELOKA
8,8
/10
Reviewed 2 week(s) ago
A rescue hotel when Lampung was hit by heavy floods at night.
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Budiman g.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 week(s) ago
Top, good service, clean rooms, delicious breakfast.
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1 people find it helpful
Rangga S.
icon-Business
Business
icon-origin-TRAVELOKA
9,7
/10
Reviewed 3 week(s) ago
My first experience staying at the Chandra Inn Hotel was relaxing, with decent facilities. A standard room without breakfast is still worth the price, even for the basic price. Close to the city and the train station, and friendly staff. Chandra Inn is a great choice.
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F***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,7
/10
Reviewed 3 week(s) ago
The service was excellent, the rooms were comfortable, and the breakfast was delicious. Unfortunately, access to the hotel was a bit confusing. Perhaps access to the mall and the hotel could be separated.
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F***a
icon-Staycation
Staycation
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8,8
/10
Reviewed 4 week(s) ago
The atmosphere is comfortable, the staff is friendly
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1 people find it helpful
nando b.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 4 week(s) ago
It's pretty good, the staff are friendly. I'll stay again next time.
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2 people find it helpful
Ade A. A.
icon-Transit
Transit
icon-origin-TRAVELOKA
10,0
/10
Reviewed 4 week(s) ago
The hotel is great. There's plenty of food around the hotel, and the breakfast is varied.
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2 people find it helpful
Winda 2.
icon-origin-TRAVELOKA
6,9
/10
Reviewed 5 week(s) ago
Hotel staff (female receptionist who is very unprofessional and unfriendly to customers of Hotel Chandra in), please immediately improve the service of the female staff/receptionist to be able to serve customers well and friendly 🙏. I often stay there because my house is close to the hotel, but I am very disappointed with the poor service of the female receptionist 🙅. For example (my reservations through the app are never done well by the female staff who are always unhelpful to me who have written special requests very clearly, but this female staff always does not provide my special requests, while I see in the app many rooms are available with the room facilities I requested according to what is in my app reservation🙏. Please reprimand me so that I can be wiser in speaking and provide the best solution 🙏.
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C***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,2
/10
Reviewed 7 week(s) ago
When I first checked in, I was given a dirty room, with tons of cockroaches and unfriendly staff. I complained and was given another room.
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3 people find it helpful
Accommodation's Reply
21 Apr 2026
Dear Valued Guest, Chantra Inn Hotel respectfully submits your feedback. We appreciate your comments and apologize for any inconvenience you may have experienced during your stay. We have informed management and the relevant departments have taken steps to resolve the issue. However, your experience is important to us in improving our team coordination and ensuring we can provide better service in the future. We thank you for your visit and look forward to welcoming you back to Chantra Inn Hotel for an even better experience in the future.
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Lidia R.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 8 week(s) ago
The hotel staff is friendly and the service is good. Thank you Chandra Inn
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Accommodation's Reply
21 Apr 2026
Dear Valued Guest, This is a message from Chantra Inn Hotel. We would like to express our gratitude for choosing to stay at Chantra Inn Hotel and for your feedback regarding your stay. We are delighted that you enjoyed your memorable experience. Thank you again for choosing Chantra Inn Hotel and for recommending us to others. We look forward to welcoming you back to Chantra Inn Hotel in the future. Sincerely, Chantra Inn Hotel
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Tri w. S.
icon-origin-TRAVELOKA
8,2
/10
Reviewed 8 week(s) ago
Booked a hotel last minute after we landed in Lampung. Our goal was to vacation in Lampung. Overall ok, except the menu + taste of food at breakfast. The menu was less varied, the taste of the food was also lacking & the fish dish in soup was inedible because it smelled. *Coincidentally, during breakfast we were asked by a man (probably the restaurant manager) but I forgot his name. I have conveyed our complaint and also showed a photo of the fish & managed to save it by the man). #Hopefully it can be an input for the future. Incidentally, we booked a hotel for around 700 thousand approaching 800 thousand which is quite expensive from the normal price which is only around 350 thousand in the cheapest room. *Because we really intended to vacation to the beach in Lampung so for the first 2 days of our stay in Lampung we deliberately chose a room that was comfortable enough to sleep but didn't need to be big because we were mostly outside the hotel. The price increase is okay, I understand because it's high season for Eid al-Fitr + children's school holidays. But at least the food has taste, aromatic spices & food ingredients are guaranteed to be fresh + suitable to be served & eaten by hotel guests. #This is for hotel input so that in the future it can be better, not/not to put it down, okay? & this is based on reviews during our stay.
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1 people find it helpful
Accommodation's Reply
21 Apr 2026
Dear Valued Guest, Chantra Inn Hotel respectfully submits your feedback. We appreciate your comments and apologize for any inconvenience you may have experienced during your stay. We have informed management and the relevant departments have taken steps to resolve the issue. However, your experience is important to us in improving our team coordination and ensuring we can provide better service in the future. We thank you for your visit and look forward to welcoming you back to Chantra Inn Hotel for an even better experience in the future.
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B***h
icon-origin-TRAVELOKA
8,4
/10
Reviewed 8 week(s) ago
The food is delicious, the room is comfortable, but the bathroom in 118 is clogged, the water is stagnant
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1 people find it helpful
Accommodation's Reply
21 Apr 2026
Dear Valued Guest, Respectfully yours from Chantra Inn Hotel, we thank you for your feedback. We apologize for any inconvenience you experienced during your stay at Chantra Inn. We have informed management and the relevant departments have taken steps to resolve the issue. However, your experience is important to us in improving our team coordination and ensuring we can provide better service in the future. We appreciate your visit and look forward to welcoming you back to Chantra Inn for an even better experience in the future.
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Number of reviews per page
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40