7,8
Pleasant
From 282 reviews
Provided by travelers on
Cleanliness

7,6

Room Comfort

7,7

Meal

7,7

Location

8,1

Service and Facilites

7,7

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Traveler Reviews Villa Cempaka Ratu

Number of reviews per page
20
40
Customer reviews
Rama F.
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5,8
/10
Reviewed 210 week(s) ago
Kurang ramah, fasilitas di hotel tidak lengkap, tidak sesuai dengan gambar sedikit menyesal memesan di sini.
1 people find it helpful
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Edi S. A.
icon-origin-TRAVELOKA
6,0
/10
Reviewed 214 week(s) ago
Sangat buruk, baru pertama kali saya menemukan manajemen hotel seperti ini, maksimal kamar harus 2 orang
2 people find it helpful
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Edi S. A.
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6,0
/10
Reviewed 214 week(s) ago
Sangat buruk, saya tidak jadi menginap, saya pesen 4 kamar dengan jumlah 13 orang dengan anak-anak ternyata yang 5 orangnya harus kena charge 50 ribu perorang katanya melebihi kapasitas dari pesanan 4 kamar, menggunakan fasilitas kolam renang harus bayar lagi manajemen yang sangat buruk yang pernah saya temukan, dan saya putuskan untuk pergi dari hotel tersebut. Saya sudah bayar semuanya via aplikasi saya ajukan refund karena tidak sesuai dengan ekspektasi, tapi belum ada jawaban juga dari agen online
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9 people find it helpful
Elis R.
icon-origin-TRAVELOKA
6,0
/10
Reviewed 215 week(s) ago
Saya suka dengan view pantainya, namun ada beberapa hal yang kurang memuaskan diantaranya: kolam renang ternyata terpisah jadi harus bayar lagi dengan biaya relatif lumayan mahal, saklar, wastafel, kloset rusak.
3 people find it helpful
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Susan N.
icon-origin-TRAVELOKA
5,1
/10
Reviewed 218 week(s) ago
Saya udah booking kamar jauh hari, pas check in harus bayar lagi dikarenakan saya bawa anak, di kira udah include. Terus ke kolam renang harus bayar lagi padahal sebelumnya booking kamar itu sudah termasuk renang. Katanya WiFi gratis tapi di kunci, terus di struk pembayaran saya lihat ada peraturan tertulis tidak boleh bawa binatang peliharaan, tapi di kamar yang lain ada yang bawa anjing. Banyak gak nyamannya jadinya kecewa 😒.
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2 people find it helpful
FENNA T.
icon-origin-TRAVELOKA
4,8
/10
Reviewed 221 week(s) ago
The worst hotel. The electricity continued. AC is leaking. The bathroom has lots of cockroaches. Water keeps on dying. There is a lizard in the bathroom. If I meet the owner. I want to curse the owner. If anyone knows who the owner is, please let me know. I could not sleep because the electricity went out, the AC was leaking. The water continues to shower off. Don't stay here. This hotel is worse than a chicken coop! I speak the truth!
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2 people find it helpful
Saepul B.
icon-origin-TRAVELOKA
5,4
/10
Reviewed 226 week(s) ago
Staf lelet terhadap tamu, fasilitas sedang renov tidak.sesuai harapan sangat mengecewakan, kolam renang tidak.ada
6 people find it helpful
fenny
icon-origin-TRAVELOKA
6,1
/10
Reviewed 229 week(s) ago
The plan to stay here is because there is a swimming pool, because the position is far from the sea, but it turns out that the swimming pool is being renovated, but it is not included in the hotel description.
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3 people find it helpful
Accommodation's Reply
25 Mar 2021
Sincere Apologies, fenny! We understand that your experience was not up to expectations. Do not worry, we are continuously working to improve our services to make sure your next stay is a pleasant one. Regards, Kevin!
tine f.
icon-origin-TRAVELOKA
6,7
/10
Reviewed 233 week(s) ago
in front of the room a lot of caterpillars. other than that according to price
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Mita N.
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6,0
/10
Reviewed 235 week(s) ago
towel facilities and toothic soap there is no sink leaking the door can & apos; t lock the hot air conditioner 😂😂
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1 people find it helpful
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Sadillah M.
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6,0
/10
Reviewed 236 week(s) ago
in the bathroom there are no towels, no bath soap, the tv remote does not function, the car park line is not there, the food is expensive, the sink is broken. The good thing is maybe there is a swimming pool and a large parking area but that's how it is
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1 people find it helpful
Blessa
icon-origin-TRAVELOKA
8,5
/10
Reviewed 236 week(s) ago
The only drawback is that the air conditioner is really cold, it can't be messed up :( :( every experience here is certain ....
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1 people find it helpful
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Nur A. N. R.
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8,5
/10
Reviewed 239 week(s) ago
Satisfied that you can stay here 3 days and two nights friendly ... the view is beautiful plus you can get cheap prices from traveloka ... thanks Traveloka and Cempaka Ratu Beach 😍
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Elisa N. H.
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5,8
/10
Reviewed 244 week(s) ago
For a very good view, the room door directly leads to the sea, the swimming pool is clean, the staff is friendly but the room is not really, the room seems dirty, the water is dead, when the morning will use the water you have to inform the staff first to turn on the water.
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Koswara
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6,0
/10
Reviewed 245 week(s) ago
During the stay there were preparations for wedding activities. So that guests are a bit neglected, swimming pool facilities are not comfortable to use because they are blocked by wedding equipment, drinking water is not provided and are told to take it yourself in the kitchen. Failed vacation.
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1 people find it helpful
Asep Z. A.
icon-origin-TRAVELOKA
5,8
/10
Reviewed 246 week(s) ago
Jutek jutek officers, hot water is not available in the bathroom, plain water is not provided
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1 people find it helpful
Rizky R.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 247 week(s) ago
It & amp; # 39; s just that it & amp; # 39; s just lacking, the shower is lacking yesterday, but I can't but it is recommended to stay here.
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1 people find it helpful
Fakhrul U. N.
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8,6
/10
Reviewed 247 week(s) ago
The view is very good with the swimming pool and beach behind it. It's just that some rooms need repair. Booking 3 rooms for family. 1 air conditioner room is not cold enough, 1 room water in the bathroom is jammed, 1 room has no blanket. Please improve the service again.
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1 people find it helpful
Yuni Yuni
icon-origin-TRAVELOKA
9,7
/10
Reviewed 250 week(s) ago
The room is standard, according to the price. But the officers are quick to respond to make the shortcomings in the room quickly resolved, the best thing is the view is not in vain far to the port.
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Accommodation's Reply
10 Nov 2020
Hi Yuni. Thank you so much for the positive rating. We have forwarded the matter to our relevant team for ensuring your future stays are up to the mark. Regards, Nur!
Dewi Dewi
icon-origin-TRAVELOKA
9,7
/10
Reviewed 250 week(s) ago
The park is spacious, nice to be able to stay overnight while camping.
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Accommodation's Reply
10 Nov 2020
Thank you so much for the amazing feedback, Dewi! We will strive to keep up with your expectations always. Regards, Nur!
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