A***g

9,2

/10

Reviewed 2 week(s) ago

The water heater boiler is rusty and dirty, and the room is connected to the next room, so the next room can hear the TV.

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Accommodation's Reply

18 Jul 2025

Dear Mr. Agung, Warm greetings from Sapphire Sky Hotel & Conference BSD, Thank you for taking the time to share your experience during your stay at Sapphire Sky Hotel BSD. We apologize for any inconvenience you may have experienced. Regarding the water heater, we will ensure its cleanliness. We and our team will always make improvements to make it even better in the future. Once again, thank you and we look forward to welcoming you back to Sapphire Sky Hotel BSD. Warm Regards, Management.

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F***a

Business

8,7

/10

Reviewed 3 week(s) ago

Voucher requests vary by location. That's all that needs to be flexible for customer satisfaction. TQ

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A***s

8,5

/10

Reviewed 3 week(s) ago

Friendly CS makes customers feel at home

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1 people find it helpful

Accommodation's Reply

15 Jul 2025

Dear Sir/Madam, Warm greetings from Sapphire Sky Hotel & Conference BSD. Thank you for visiting and taking the time to rate us. We hope our service has left a lasting impression on you. Thank you again, and we look forward to welcoming you back to Sapphire Sky Hotel. Warm regards, Management. -Sapphire Sky Hotel-

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PY

Panca Y. P.

Staycation

10,0

/10

Reviewed 3 week(s) ago

From the staff to the food it did not disappoint.

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Accommodation's Reply

15 Jul 2025

Dear Mr./ Panca Y. P, Warm greetings from Sapphire Sky Hotel & Conference BSD. Thank you for visiting and taking the time to rate us. We hope our service has left a lasting impression on you. Thank you again, and we look forward to your next visit to Sapphire Sky Hotel. Warm regards, Management. -Sapphire Sky Hotel-

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D

Desy

Business

10,0

/10

Reviewed 4 week(s) ago

It's a wonderful vacation to stay at Sapphire Sky Hotel.

1 people find it helpful

Accommodation's Reply

15 Jul 2025

Dear Mrs Desy, Warm greetings from Sapphire Sky Hotel & Conference BSD. Thank you for visiting and taking the time to rate us. We hope you enjoyed our service. Thank you again, and we look forward to welcoming you back to Sapphire Sky Hotel. Warm regards, Management. -Sapphire Sky Hotel-

N***A

10,0

/10

Reviewed 4 week(s) ago

Good service and delicious food. The room is also spacy and clean. Another plus point, the friendly front office staff helped us to book a taxi to the train station.

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Accommodation's Reply

15 Jul 2025

Dear Sir/Madam, Warm greetings from Sapphire Sky Hotel & Conference BSD. Thank you for visiting and taking the time to rate us. We hope our service has left a lasting impression on you. Thank you again, and we look forward to welcoming you back to Sapphire Sky Hotel. Warm regards, Management. -Sapphire Sky Hotel-

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P***a

Staycation

9,4

/10

Reviewed 5 week(s) ago

all ok from service and others

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1 people find it helpful

Accommodation's Reply

24 Jun 2025

Dear Sir/Madam, Warm greetings from Sapphire Sky Hotel & Confrence BSD. Thank you for your visit and time to give us a rating. We hope our service can give you an impression. Thank you again, and we look forward to your next visit to Sapphire Sky Hotel. Warm regards, Management.-Sapphire Sky Hotel-

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P***e

Business

6,7

/10

Reviewed 8 week(s) ago

There was very little parking, so I was hesitant to go out by car because on the way back to the hotel I couldn't get basement parking, I parked in the garden next to the hotel and had to walk back to the hotel and sure enough it turned out to be heavy rain that night.

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Accommodation's Reply

11 Jun 2025

Dear valued guest, Warm greetings from Sapphire Sky Hotel & Conference BSD. Thank you for visiting and taking the time to give us a review. We apologize for the inconvenience regarding the availability of parking at our hotel. But we need to explain that in addition to the hotel basement area, we also have a fairly large and comfortable parking area and have been monitored by CCTV and our security team located in the building next to the hotel. Your review is very helpful for us to be able to improve the quality of our services in the future. We look forward to your next arrival at Sapphire Sky Hotel & Conference BSD. Best Regards, Sukoco Opta Legowo. Front Office Manager

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D***i

Staycation

10,0

/10

Reviewed 9 week(s) ago

Hotel staff is friendly, helpful. Strategic location, comfortable room facilities.

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Accommodation's Reply

11 Jun 2025

Dear Mrs. Jayanti, Warm greetings from Sapphire Sky Hotel & Confrence BSD. Thank you for visiting and taking the time to give us a rating. We hope our service can give you an impression. Thank you again, and we look forward to your next visit to Sapphire Sky Hotel. Warm regards, Management.-Sapphire Sky Hotel-

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i***n

10,0

/10

Reviewed 9 week(s) ago

Friendly staff, good and fast service... Breakfast has many variations

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Accommodation's Reply

11 Jun 2025

Dear Mrs. Jayanti, Warm greetings from Sapphire Sky Hotel & Confrence BSD. Thank you for your visit and time to give us a rating. We hope our service can give you an impression. Thank you again, and we look forward to your next visit to Sapphire Sky Hotel. Warm regards, Management.-Sapphire Sky Hotel-

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M***e

9,7

/10

Reviewed 9 week(s) ago

for a 3 star class, the facilities are very complete... delicious & affordable food.. must try

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Accommodation's Reply

11 Jun 2025

Dear Mrs. Jayanti, Warm greetings from Sapphire Sky Hotel & Confrence BSD. Thank you for your visit and time to give us a rating. We hope our service can give you an impression. Thank you again, and we look forward to your next visit to Sapphire Sky Hotel. Warm regards, Management.-Sapphire Sky Hotel-

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F***n

8,5

/10

Reviewed 10 week(s) ago

Good. Strategic location, easy to go anywhere

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Accommodation's Reply

26 May 2025

Dear Sir/Madam, Warm greetings from Sapphire Sky Hotel & Confrence BSD. Thank you for your visit and time to give us a rating. We hope our service can give you an impression. Thank you again, and we look forward to your next visit to Sapphire Sky Hotel. Warm regards, Management.-Sapphire Sky Hotel-

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DW

Dian W.

Leisure

8,5

/10

Reviewed 10 week(s) ago

Very enjoyable and impressive.

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Accommodation's Reply

11 Jun 2025

Dear Mrs. Jayanti, Warm greetings from Sapphire Sky Hotel & Confrence BSD. Thank you for your visit and time to give us a rating. We hope our service can give you an impression. Thank you again, and we look forward to your next visit to Sapphire Sky Hotel. Warm regards, Management.-Sapphire Sky Hotel-

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C***y

Business

10,0

/10

Reviewed 10 week(s) ago

Awesome soul, staycation here. Extraordinarily comfortable and clean. The food is really delicious.

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Accommodation's Reply

11 Jun 2025

Dear Mrs. Jayanti, Warm greetings from Sapphire Sky Hotel & Confrence BSD. Thank you for visiting and taking the time to give us a rating. We hope our service can give you an impression. Thank you again, and we look forward to your next visit to Sapphire Sky Hotel. Warm regards, Management.-Sapphire Sky Hotel-

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S***i

10,0

/10

Reviewed 11 week(s) ago

The hotel is nice, all the staff are friendly, especially Mr. Getza, who is very helpful in providing information.

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Accommodation's Reply

26 May 2025

Dear Sir/Madam, Warm greetings from Sapphire Sky Hotel & Confrence BSD. Thank you for your visit and time to give us a rating. We hope our service can give you an impression. Thank you again, and we look forward to your next visit to Sapphire Sky Hotel. Warm regards, Management.-Sapphire Sky Hotel-

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Renni i. w.

10,0

/10

Reviewed 11 week(s) ago

every time I'm on duty in BSD, I always stay at this hotel, and always book via traveloka, the place is comfortable, breakfast with a super complete menu, the service is really good. so I'm addicted to coming here every time I have to go to BSD.

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2 people find it helpful

Accommodation's Reply

20 May 2025

Dear Mrs. Renni, Warm greetings from Sapphire Sky Hotel & Confrence BSD. Thank you for visiting and taking the time to give us a rating. We hope our service can give you an impression. Thank you again, and we look forward to your next visit to Sapphire Sky Hotel. Warm regards, Management.-Sapphire Sky Hotel-

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K***a

Staycation

10,0

/10

Reviewed 12 week(s) ago

Everything is wonderful and very satisfactory.

1 people find it helpful

Accommodation's Reply

20 May 2025

Dear Sir/Madam, Warm greetings from Sapphire Sky Hotel & Confrence BSD. Thank you for your visit and time to give us a rating. We hope our service can give you an impression. Thank you again, and we look forward to your next visit to Sapphire Sky Hotel. Warm regards, Management.-Sapphire Sky Hotel-

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f***y

Staycation

8,1

/10

Reviewed 12 week(s) ago

Ordered fried rice via room service, I don't know how long the chicken had been in the freezer, it wasn't fresh anymore, the same goes for the chicken at breakfast

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1 people find it helpful

S***i

Staycation

8,5

/10

Reviewed 12 week(s) ago

Food is okay, got a deluxe room upgrade. The receptionist is very friendly, her name is Mbak Lisa.

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Accommodation's Reply

20 May 2025

Dear Sir/Madam, Warm greetings from Sapphire Sky Hotel & Confrence BSD. Thank you for your visit and time to give us a rating. We hope our service can give you an impression. Thank you again, and we look forward to your next visit to Sapphire Sky Hotel. Warm regards, Management.-Sapphire Sky Hotel-

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JS

Jayanti S.

Business

10,0

/10

Reviewed 13 week(s) ago

Always a choice, if in the BSD area.

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Accommodation's Reply

20 May 2025

Dear Mrs. Jayanti, Warm greetings from Sapphire Sky Hotel & Confrence BSD. Thank you for your visit and time to give us a rating. We hope our service can give you an impression. Thank you again, and we look forward to your next visit to Sapphire Sky Hotel. Warm regards, Management.-Sapphire Sky Hotel-

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Overall Ratings & Reviews Sapphire Sky Hotel & Conference

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