Sapphire Sky Hotel & Conference
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Overall Ratings & Reviews Sapphire Sky Hotel & Conference
Traveloka (7.595)
8,5
Very Good
From 7.595 reviews
Provided by travelers on
Cleanliness
8,6
Room Comfort
8,5
Meal
8,4
Location
8,5
Service and Facilites
8,5
People often mention about Sapphire Sky Hotel & Conference
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Staff Friendliness (59)
Bedroom (55)
Variety (47)
Accessibility (45)
Taste (42)
Hotel Area (40)
Surroundings (38)
Ambiance (37)
Room Space (37)
Bathroom (37)
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Traveler Reviews Sapphire Sky Hotel & Conference
Number of reviews per page
20
40
Customer reviews
CA
Chandra A. L. S.
Staycation
8,3
/10
Reviewed 2 day(s) ago
Friendly, polite and fast response staff.
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W***u
9,4
/10
Reviewed 3 day(s) ago
Very good. Friendly service and nice hotel
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d***i
Staycation
10,0
/10
Reviewed 3 day(s) ago
Comfortable and quiet environment
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rn
riska n.
Staycation
10,0
/10
Reviewed 7 day(s) ago
The food is delicious, nothing is bad.
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Accommodation's Reply
17 Feb 2026
Dear Mr./Ms. Riska, Sincerely, Sapphire Sky Hotel & Conference BSD. Thank you for taking the time to write a positive review about your stay at Sapphire Sky Hotel BSD. We are delighted to hear that you received excellent service during your stay. Your positive review is a great motivation for us to always provide the best service. We would be honored to serve you again in the future. Have a wonderful day! Sincerely, The Management Team, Sapphire Sky Hotel
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M***d
6,9
/10
Reviewed 1 week(s) ago
The room was okay, but the sound of cars and motorbikes from outside came into the room so it was very noisy, especially at red lights.
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Accommodation's Reply
17 Feb 2026
Dear Valued Guest, Sincerely, Sapphire Sky Hotel & Conference BSD. Thank you for taking the time to write a review about your stay at Sapphire Sky Hotel BSD. We understand the issues you experienced during your stay. We and the management of Sapphire Sky Hotel are working to resolve these matters. We have provided earplugs at the reception desk to help you get a good night's sleep. Your positive review is a great inspiration to us to always provide the best service. We are honored to have the opportunity to serve you again in the future. Have a wonderful day! Sincerely, The Management, Sapphire Sky Hotel
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WB
Wang B.
Staycation
10,0
/10
Reviewed 3 week(s) ago
Stayed for 3 days 2 nights, the room was quite spacious, the room was clean, soundproof even though it faced the main road, the service was friendly & responsive, the breakfast menu was varied and tasted good
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2 people find it helpful
Accommodation's Reply
17 Feb 2026
Dear Mr. Wang B, Sincerely, Sapphire Sky Hotel & Conference BSD. Thank you for taking the time to write a positive review during your stay at Sapphire Sky Hotel BSD. We are delighted to know that you received excellent service during your stay. Your positive review is a great motivation for us to always provide the best service. We hope to serve you again in the future. Have a wonderful day! Sincerely, The Management Team, Sapphire Sky Hotel BSD
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v***a
Staycation
8,2
/10
Reviewed 3 week(s) ago
the food tastes bad and there is little variety
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Accommodation's Reply
17 Feb 2026
Dear Gentlemen/Ladies, Sincerely, Sapphire Sky Hotel & Conference BSD. Thank you for taking the time to write a review about your stay at Sapphire Sky Hotel BSD. We understand the experience you had during your stay. We and the management of Sapphire Sky Hotel are working hard to improve the quality, taste, and variety of our food. Your positive review is a great inspiration to us to always provide the best service. We would be honored to serve you again in the future. Have a wonderful day! Sincerely, The Management, Sapphire Sky Hotel
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LS
Lili S. W.
Staycation
10,0
/10
Reviewed 6 week(s) ago
Kids love coming here because there are games for kids.
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Accommodation's Reply
17 Jan 2026
Dear Ms. Lily, Sincerely, Sapphire Sky Hotel & Conference BSD. Thank you for taking the time to write a positive review during your stay at Sapphire Sky Hotel BSD. We are delighted to hear that you received excellent service during your stay. Your positive review is a great motivation for us to always provide the best service. We would be honored to serve you again in the future. Have a wonderful day! Sincerely, The Management Team, Sapphire Sky Hotel BSD
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Y***a
Business
8,7
/10
Reviewed 6 week(s) ago
It would be good if the food serve hot.
1 people find it helpful
rian r.
Staycation
8,5
/10
Reviewed 8 week(s) ago
The banana cake is delicious, the roasted chicken is also delicious
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1 people find it helpful
Accommodation's Reply
17 Jan 2026
Dear Mr./Ms./Mrs ...
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T***a
Staycation
10,0
/10
Reviewed 8 week(s) ago
Thank you! The food was nice and the hotel is comfortable.
1 people find it helpful
Accommodation's Reply
17 Jan 2026
Dear Valued Guest, Sapphire Sky Hotel & Conference BSD extends its deepest respects and gratitude for taking the time to write a positive review during your stay at Sapphire Sky Hotel BSD. We are delighted to hear that you received excellent service during your stay. Your positive review is a great motivation for us to always provide the best service. We look forward to serving you again in the future. Have a wonderful day! Sincerely, The Management Team, Sapphire Sky Hotel
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Claudia
10,0
/10
Reviewed 8 week(s) ago
The room is nice and clean, the staff is friendly and the security guard is also friendly.. the breakfast has quite a variety.
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Accommodation's Reply
17 Jan 2026
Dear Ms. Claudia, Sincerely, Sapphire Sky Hotel & Conference BSD. Thank you for taking the time to write a positive review during your stay at Sapphire Sky Hotel BSD. We are delighted to hear that you received excellent service during your stay. Your positive review is a great motivation for us to always provide the best service. We hope to serve you again in the future. Have a wonderful day! Sincerely, The Management Team, Sapphire Sky Hotel BSD
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DL
Dewi L.
Leisure
10,0
/10
Reviewed 9 week(s) ago
My first time staying here, the hotel was very pleasant. Access was easy, there was a mini market nearby, the staff was friendly and responsive, and the breakfast was varied and delicious. The swimming pool is adult-only, and children must be supervised. However, there is a playground nearby so children can enjoy the playground.
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Accommodation's Reply
28 Dec 2025
Dear Mr. Davy, Sincerely, Sapphire Sky Hotel & Conference BSD. Thank you for taking the time to write a positive review about your stay at Sapphire Sky Hotel BSD. We are delighted to hear that you received excellent service during your stay. Your positive review is a great motivation for us to always provide the best service. We would be honored to serve you again in the future. Have a wonderful day! Sincerely, The Management Team, Sapphire Sky Hotel.
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M***a
Staycation
9,4
/10
Reviewed 10 week(s) ago
Parking for motorbikes is quite safe and quite spacious.
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1 people find it helpful
Accommodation's Reply
21 Dec 2025
Dear Valued Guest, Sapphire Sky Hotel & Conference BSD extends its deepest respects and gratitude for taking the time to write a positive review during your stay at Sapphire Sky Hotel BSD. We are delighted to hear that you received excellent service during your stay. Your positive review is a great motivation for us to always provide the best service. We look forward to serving you again in the future. Have a wonderful day! Sincerely, The Management Team, Sapphire Sky Hotel
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M***d
8,8
/10
Reviewed 12 week(s) ago
It was nice, even when I get back to the hotel quite late, there is still someone at the lobby
2 people find it helpful
Accommodation's Reply
21 Dec 2025
Dear Valued Guest, Sapphire Sky Hotel & Conference Center would like to express our gratitude for your stay and your feedback. We are delighted that you enjoyed your stay. Your valuable feedback will help us to provide even better service in the future. We hope to welcome you back again soon. Have a wonderful day! Sincerely, The Management Team, Sapphire Sky Hotel
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dt
daniel t.
Leisure
8,5
/10
Reviewed 12 week(s) ago
Good service, room quality according to rate, sufficient comfort
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1 people find it helpful
Accommodation's Reply
21 Dec 2025
Dear Mr. Daniel, Sincerely, Sapphire Sky Hotel & Conference BSD. Thank you for taking the time to write a positive review during your stay at Sapphire Sky Hotel BSD. We are delighted to hear that you received excellent service during your stay. Your positive review is a great motivation for us to always strive to provide the best service. We would be honored to serve you again in the future. Have a wonderful day! Sincerely, The Management Team, Sapphire Sky Hotel
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N***a
9,4
/10
Reviewed 14 week(s) ago
the staff are friendly and the hotel is aesthetic
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1 people find it helpful
Accommodation's Reply
28 Nov 2025
Dear Valued Guest, We would like to extend our warmest regards to Sapphire Sky Hotel & Convention Centre BSD. Thank you for taking the time to write us a positive review during your stay at Sapphire Sky BSD. We are very pleased that you enjoyed your stay at Sapphire Sky BSD. Your positive review is a driving force that always strives to provide the best service. We would be honored to serve you again with our best service in the future. Have a nice day! Best regards, Sapphire Sky Hotel Management
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CN
Cahya N.
Business
8,8
/10
Reviewed 14 week(s) ago
Nice stay. Only at breakfast we had to wait a while for refills on the buffet food. And some dishes like the siomay weren't hot enough and some were still a little raw.
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Accommodation's Reply
28 Nov 2025
Ms. Cahya N. Best regards, Sapphire Sky Hotel & Conference BSD Thank you for taking the time to write a positive review during your visit to Sapphire Sky Hotel BSD. We are very pleased to know that you received excellent service during your visit to Sapphire Sky Hotel BSD. Regarding the breakfast service, we apologize for the inconvenience caused and we have passed your feedback to our team. It is a learning experience to improve the quality of our hotel's breakfast. Your kind comments are a great motivation for us to always strive to provide the best service. We will be honored to serve you again with our best service in the future. Enjoy your stay! Best regards, Sapphire Sky Hotel Management
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S***h
Staycation
8,5
/10
Reviewed 15 week(s) ago
For breakfast here, it's quite delicious, there are several menu choices that are quite varied, the deluxe room is quite small but comfortable, Oh yeah, because maybe the location is in an office or business area, the pool is specifically for adults, it's 1.5 meters deep, but there is a mini playground, which is quite good for children's entertainment
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3 people find it helpful
Accommodation's Reply
17 Nov 2025
Dear Valued Guest, We would like to extend our warmest regards to Sapphire Sky Hotel & Convention Centre BSD. Thank you for taking the time to write us a positive review during your stay at Sapphire Sky BSD. We are very pleased that you enjoyed your stay at Sapphire Sky BSD. Your positive review is a driving force that always strives to provide the best service. We would be honored to serve you again with our best service in the future. Have a nice day! Best regards, Sapphire Sky Hotel Management
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R***I
Business
8,2
/10
Reviewed 16 week(s) ago
Overall it is good, only the drainage in the bathroom area is not good, the water cannot flow directly to the drain on the floor so it causes water to pool after finishing showering.
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3 people find it helpful
Accommodation's Reply
17 Nov 2025
Mr. Brian C.W. Dear Mr. Brian C.W., Sincerely yours, Sapphire Sky Hotel & Conference BSD Thank you for taking the time to write us a positive review during your stay at Sapphire Sky Hotel BSD. We are delighted to hear that you received excellent service during your stay at Sapphire Sky Hotel BSD. Regarding the drainage issue, we have followed up on it and apologize for the inconvenience you experienced during your stay at our hotel. Your positive review is a great motivation for us to always strive to provide the best service. We will be honored to serve you again with our best services in the future. Enjoy your stay! Best regards, Sapphire Sky Hotel Management
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