People often mention about Grand Cordela Hotel Bandung
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Staff Friendliness (56)
Bedroom (55)
Ambiance (45)
Bathroom (45)
Accessibility (42)
Taste (42)
Variety (42)
Surroundings (38)
Hotel Area (37)
Room Space (36)
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Traveler Reviews Grand Cordela Hotel Bandung
Number of reviews per page
20
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40
40
Customer reviews
M***i
Leisure
10,0
/10
Reviewed 3 day(s) ago
The hotel staff are friendly, the hotel is clean, even though it is underrated, this is a 3 star hotel that feels like a 4 star.
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H***i
8,5
/10
Reviewed 5 day(s) ago
All hotel staff, from security to receptionists, are all friendly.
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Accommodation's Reply
24 Aug 2025
Dear Mr./Ms. H*i, Warm greetings from Grand Cordela Hotel Bandung! “Good Place, Best Experience”. We are very grateful for your comments regarding your visit to Grand Cordela Hotel Bandung. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will be an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Hadiansyah, Asst. Front Office Manager
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R***t
Transit
8,5
/10
Reviewed 1 week(s) ago
For a rest it is quite enough, for a location far from the city center but close to the toll road.
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Accommodation's Reply
24 Aug 2025
Dear Mr./Ms. R*t, Warm greetings from Grand Cordela Hotel Bandung! “Good Place, Best Experience”. We are very grateful for your comments regarding your visit to Grand Cordela Hotel Bandung. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will be an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Hadiansyah, Assistant Front Office Manager
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zS
zilzaal S.
8,8
/10
Reviewed 1 week(s) ago
The staff are friendly. I will stay here again.
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Accommodation's Reply
24 Aug 2025
Dear Mr./Ms. Zilzaal, Warm greetings from Grand Cordela Hotel Bandung! “Good Place, Best Experience”. We are very grateful for your comments regarding your visit to Grand Cordela Hotel Bandung. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will be an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Hadiansyah, Assistant Front Office Manager
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E***a
Transit
9,7
/10
Reviewed 3 week(s) ago
The hotel is comfortable, the service is also the best
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Accommodation's Reply
10 Aug 2025
Dear Mr./Ms. E*a, Warm greetings from Grand Cordela Hotel Bandung! “Good Place, Best Experience”. We are very grateful for your comments regarding your visit to Grand Cordela Hotel Bandung. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will be an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Hadiansyah, Asst. Front Office Manager
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S***a
Staycation
8,6
/10
Reviewed 4 week(s) ago
So far the hotel service is ok, only the room is not comfortable, because it is not soundproof, cleanliness is also lacking, the table is full of ants, the mattress is uncomfortable, uneven and itchy.
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Accommodation's Reply
10 Aug 2025
Dear Mr/Mrs S***a, Thank you for taking your valuable time to share about your recent experience with Grand Cordela Hotel Bandung. On this opportunity we would like also to apologize for any inconvenience that you experience during your stay. We strive to continuously improve the quality of our services to give better experience for our guest. Concerning to your remark, please ensure that your remarks has been documented and certainly looked into. Once again thank you for your feedback. In the meantime I am wishing you all the best for your future travel.
Cordially Yours,
Hadiansyah
Asst.Front Manager
PK
Petrus K.
Business
8,5
/10
Reviewed 4 week(s) ago
Location on the main road... Large rooms and clean toilets, the food is quite complete and the staff are friendly.
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Accommodation's Reply
10 Aug 2025
Dear Mr. Petrus, Warm greetings from Grand Cordela Hotel Bandung! “Good Place, Best Experience”. We are very grateful for your comments regarding your visit to Grand Cordela Hotel Bandung. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will be an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Hadiansyah, Assistant Front Office Manager
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A***a
8,8
/10
Reviewed 4 week(s) ago
Maximum service, clean and comfortable place.
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Accommodation's Reply
01 Aug 2025
Dear Mr./Ms. A*a, Warm greetings from Grand Cordela Hotel Bandung! “Good Place, Best Experience”. We are very grateful for your comments regarding your visit at Grand Cordela Hotel Bandung. It is always a pleasure for us to receive positive feedback. We will share your comments with our team. We are sure that this feedback will be an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Hadiansyah, Asst. Front Office Manager
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A***s
Business
9,4
/10
Reviewed 4 week(s) ago
So far so good. A little input, the food variety can be increased so that visitors don't get bored with the menu.
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Accommodation's Reply
01 Aug 2025
Dear Mr./Ms. A*s, Warm greetings from Grand Cordela Hotel Bandung! “Good Place, Best Experience”. We are very grateful for your comments regarding your visit to Grand Cordela Hotel Bandung. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will be an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Hadiansyah, Assistant Front Office Manager
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MU
Mutia U.
10,0
/10
Reviewed 5 week(s) ago
The hotel staff is very friendly and the surrounding environment is very comfortable.
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Accommodation's Reply
27 Jul 2025
Dear Mrs Mutia, Thank you for your kind words and for recommending Grand Cordela Hotel Bandung to your family and friends. We are so glad that you enjoyed your stay with us. We are also glad to hear that you enjoyed it. We strive to provide our guests with a memorable and enjoyable experience, and we are happy to hear that we succeeded in this case. We look forward to seeing you again soon. Cordially Yours, Hadiansyah Asst Front Office Manager
P***s
Business
9,4
/10
Reviewed 5 week(s) ago
Friendly and clean rooms, location close to the main road and lots of public transportation.
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Accommodation's Reply
25 Jul 2025
Dear Mr/Ms P*s, Warm greetings from Grand Cordela Hotel Bandung! “Good Place, Best Experience”. We are very grateful for your comments regarding your visit to Grand Cordela Hotel Bandung. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will be an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Hadiansyah, Assistant Front Office Manager
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S***g
8,5
/10
Reviewed 5 week(s) ago
The hotel is close to Whoosh train station, so it's easy to get around.
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Accommodation's Reply
25 Jul 2025
Dear Mr./Ms. A*g, Warm greetings from Grand Cordela Hotel Bandung! “Good Place, Best Experience”. We are very grateful for your comments regarding your visit at Grand Cordela Hotel Bandung. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will be an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Hadiansyah, Assistant Front Office Manager
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Dede s. a.
9,4
/10
Reviewed 5 week(s) ago
Great, close to the city center
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Accommodation's Reply
25 Jul 2025
Dear Mr./Ms. Ade, Warm greetings from Grand Cordela Hotel Bandung! “Good Place, Best Experience”. We are very grateful for your comments regarding your visit to Grand Cordela Hotel Bandung. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will be an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Hadiansyah, Assistant Front Office Manager
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A***a
8,5
/10
Reviewed 6 week(s) ago
Comfortable, clean, and tidy. Excellent service, easy access everywhere.
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Accommodation's Reply
20 Jul 2025
Dear Mr./Ms. A*a, Warm greetings from Grand Cordela Hotel Bandung! “Good Place, Best Experience”. We are very grateful for your comments regarding your visit at Grand Cordela Hotel Bandung. It is always a pleasure for us to receive positive feedback. We will share your comments with our team. We are sure that this feedback will be an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Hadiansyah, Asst. Front Office Manager
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A***a
9,1
/10
Reviewed 6 week(s) ago
Very comfortable and the food is delicious
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Accommodation's Reply
20 Jul 2025
Dear Mr./Ms. A*a, Warm greetings from Grand Cordela Hotel Bandung! “Good Place, Best Experience”. We are very grateful for your comments regarding your visit at Grand Cordela Hotel Bandung. It is always a pleasure for us to receive positive feedback. We will share your comments with our team. We are sure that this feedback will be an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Hadiansyah, Asst. Front Office Manager
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L***a
10,0
/10
Reviewed 6 week(s) ago
The location is easy to reach because it is located on the side of the road, the food is delicious, the rooms are clean.
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Accommodation's Reply
20 Jul 2025
Dear Mr./Ms. L*a, Warm greetings from Grand Cordela Hotel Bandung! “Good Place, Best Experience”. We are very grateful for your comments regarding your visit at Grand Cordela Hotel Bandung. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will be an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Hadiansyah, Asst. Front Office Manager
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ES
Ebynthalina S.
Staycation
9,4
/10
Reviewed 6 week(s) ago
Overall, my stay at Cordela was pleasant. The only downside was that the rooms weren't very soundproof.
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2 people find it helpful
Accommodation's Reply
20 Jul 2025
Dear Ms. Ebynthalina, Warm greetings from Grand Cordela Hotel Bandung! “Good Place, Best Experience”. We are very grateful for your comments regarding your visit at Grand Cordela Hotel Bandung. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will be an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Hadiansyah, Assistant Front Office Manager
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HH
Hadi H.
Business
10,0
/10
Reviewed 6 week(s) ago
The staff is friendly and cooperative, the hotel is clean and fragrant, the location is strategically close to the city center, culinary places, hopefully everything will continue to improve, thank you 🙏🏻👍🏻
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Accommodation's Reply
20 Jul 2025
Dear Mr. Hadi, Warm greetings from Grand Cordela Hotel Bandung! “Good Place, Best Experience”. We are very grateful for your comments regarding your visit to Grand Cordela Hotel Bandung. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will be an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Hadiansyah, Assistant Front Office Manager
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F***n
Leisure
8,3
/10
Reviewed 6 week(s) ago
The AC is not cold and the breakfast menu has little variety.
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Accommodation's Reply
04 Aug 2025
Dear Mr/Mrs.F***n, Thank you for taking your valuable time to share about your recent experience with Grand Cordela Hotel Bandung. On this opportunity we would like also to apologize for any inconvenience that you experience during your stay. We strive to continuously improve the quality of our services to give better experience for our guest. Concerning to your remark, please ensure that your remarks has been documented and certainly looked into. Once again thank you for your feedback. In the meantime I am wishing you all the best for your future travel.
Cordially Yours,
Hadiansyah
Asst.Front Manager
Ivan
10,0
/10
Reviewed 6 week(s) ago
The service was excellent, especially from Trisha. When I forgot to pick up my deposit, Trisha responded quickly and was very helpful.
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2 people find it helpful
Accommodation's Reply
20 Jul 2025
Dear Mr. Ivan, Warm greetings from Grand Cordela Hotel Bandung! “Good Place, Best Experience”. We are very grateful for your comments regarding your visit to Grand Cordela Hotel Bandung. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will be an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Hadiansyah, Assistant Front Office Manager