8,5
Very Good
From 16.458 reviews
Provided by travelers on
Cleanliness

8,5

Room Comfort

8,5

Meal

8,7

Location

8,7

Service and Facilites

8,6

People often mention about Grand Tjokro Premiere Bandung
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Family Friendly (240)
Variety (237)
Ambiance (227)
Staff Friendliness (226)
Bedroom (224)
Distance to City Center (216)
Taste (202)
Room Space (196)
Activity Option (195)
Bathroom (195)
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Traveler Reviews Grand Tjokro Premiere Bandung

Number of reviews per page
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Customer reviews
T***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 4 day(s) ago
👍 The staff was very friendly. The breakfast menu was extensive. The kids loved playing in the mini zoo, with lots of animals. The hotel is super kid-friendly...
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Hendra S. M.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 6 day(s) ago
At first, I had difficulty entering the room because the card couldn't access the room. Luckily, a hotel room staff member was passing by so I could enter before the card was replaced by another hotel staff member. Fast and great response.
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2 people find it helpful
F***a
icon-origin-TRAVELOKA
8,5
/10
Reviewed 6 day(s) ago
I came here during a long weekend and the hotel was full. Cons: - Parking is difficult, but there's valet parking. - It's kid-friendly, but there are tons of add-on activities. It's great for moms. Plus: - Even though it's full, breakfast is still plentiful, so you don't have to worry about running out. - The food variety is super-plentiful. Happy! - Booked a deluxe room, but it's spacious. - The playground is small, but it's pretty good.
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1 people find it helpful
R***a
icon-origin-TRAVELOKA
8,5
/10
Reviewed 6 day(s) ago
Mamak's favorite hotel for a staycation. The breakfast is great, everyone has full kids, Mamak is happy
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R***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,5
/10
Reviewed 6 day(s) ago
A must-have hotel for a staycation with babies
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N***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 1 week(s) ago
The room is comfortable. It has many facilities and is suitable for families. My kids really enjoy playing there. The staff is friendly and very helpful.
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W***m
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
Nice place, cool and kind staff, very accommodating.
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Accommodation's Reply
18 Aug 2025
Dear Our Guest, Thank you for your positive review. We are delighted to know that you enjoyed your stay and appreciated our staff’s kindness and hospitality. We look forward to welcoming you back to Grand Tjokro Premiere Bandung for another pleasant experience. Warm regards, Management Grand Tjokro Premiere Bandung
B***o
icon-Business
Business
icon-origin-TRAVELOKA
9,7
/10
Reviewed 2 week(s) ago
Ok, strategic location, pleasant facilities
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2 people find it helpful
Accommodation's Reply
18 Aug 2025
Dear Sir/Madam, Thank you for your positive review. We are pleased to learn that our strategic location and facilities provided a comfortable and enjoyable stay. We look forward to welcoming you back to Grand Tjokro Premiere Bandung. Warm regards, Management. Grand Tjokro Premiere Bandung
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A***i
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
‘Weekend at Grand Tjokro’ is a very good tagline! And it fills its promise!
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Accommodation's Reply
18 Aug 2025
Dear Our Guest, Thank you for your wonderful feedback. We are delighted to know that our tagline “Weekend at Grand Tjokro” truly delivered its promise and gave you a memorable experience. We look forward to welcoming you back for another enjoyable stay in Bandung. Warm regards, Management Grand Tjokro Premiere Bandung
G***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,5
/10
Reviewed 2 week(s) ago
Nice place. Comfortable for bringing kids for activities. It's fun and kid-friendly.
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1 people find it helpful
Accommodation's Reply
18 Aug 2025
Dear Sir/Madam, Thank you for your positive review. We are pleased to learn that the facilities and atmosphere at Grand Tjokro Premiere Bandung provide comfort and fun for children to enjoy their activities. We look forward to welcoming you and your family back for an even more exciting stay. Warm regards, Management. Grand Tjokro Premiere Bandung
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D***o
icon-origin-TRAVELOKA
9,1
/10
Reviewed 3 week(s) ago
Spent little holiday with my families in Bandung. Location very good, easily to access to everywhere in Bandung. Kids activities are good, although it’s so packed during our stay.
1 people find it helpful
Accommodation's Reply
18 Aug 2025
Dear Our Guest, Thank you for sharing your review. We are pleased to know that you and your family enjoyed your holiday with us, and that our strategic location and kids’ activities added to your experience. We do apologize if the kids’ facilities felt crowded during your stay. Your feedback is valuable and will be taken into consideration for better arrangements in the future. We look forward to welcoming you and your family back to Grand Tjokro Premiere Bandung. Warm regards, Management Grand Tjokro Premiere Bandung
yusral y.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,5
/10
Reviewed 3 week(s) ago
The motorbike parking is far away and open, the room is narrow and closed, there are no windows.
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Accommodation's Reply
18 Aug 2025
Dear Mr./Ms. Yusral, Thank you for your feedback. We apologize for any inconvenience caused by the motorcycle parking area and the room type without windows. We understand this may affect your comfort during your stay. Your feedback will be taken into consideration for future evaluation and improvement. We look forward to welcoming you back for an even better experience at Grand Tjokro Premiere Bandung. Warm regards, Management. Grand Tjokro Premiere Bandung
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Sani P. S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,7
/10
Reviewed 3 week(s) ago
i chose bubba suite, overall excellent service and facilities only one that they can improve, better to add extra safety fence on second level children's bed
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A***l
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,7
/10
Reviewed 3 week(s) ago
ok good for family nice place but swimming pool for kidz need bigger one too crowded
1 people find it helpful
Accommodation's Reply
18 Aug 2025
Dear Our Guest, Thank you for your positive review. We are delighted to know that you enjoyed your stay and found our hotel to be a nice place for families. We also appreciate your feedback regarding the kids’ swimming pool. Your input is valuable, and we will take it into consideration for future improvements to ensure a more comfortable experience. We look forward to welcoming you and your family back to Grand Tjokro Premiere Bandung. Warm regards, Management Grand Tjokro Premiere Bandung
Alya P. V.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 week(s) ago
It's very fun, the kids are happy because there are lots of fun activities.
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Accommodation's Reply
18 Aug 2025
Dear Ms. Alya, Thank you for your positive review. We are delighted to know that your children enjoyed the various exciting activities available at Grand Tjokro Premiere Bandung. We look forward to welcoming you and your family back for another enjoyable staycation experience. Best regards, Management. Grand Tjokro Premiere Bandung
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Y***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,5
/10
Reviewed 3 week(s) ago
The smell of the towel is not good and it looks old.
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1 people find it helpful
Accommodation's Reply
18 Aug 2025
Dear Sir/Madam, Thank you for your review. We apologize for any inconvenience caused by the poor condition and smell of the towels. This feedback is highly valued and will be followed up with the Housekeeping team to ensure the linens are always clean and fresh. We hope to welcome you back for an even better stay at Grand Tjokro Premiere Bandung. Warm regards, Management. Grand Tjokro Premiere Bandung
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fauzan p.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 week(s) ago
Check-in was quick, the concierge was friendly, and the breakfast staff were friendly and efficient. The 10th floor of the North Tower offers a variety of children's facilities, both free and paid. There's a heated children's pool. Food is also available if you're hungry. Highly recommended for a 4-star hotel. I'll definitely be back if I visit Bandung again.
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2 people find it helpful
Accommodation's Reply
18 Aug 2025
Dear Mr. Fauzan, Thank you for your positive review. We are pleased to know that the fast check-in process, the friendly concierge team and breakfast staff, and the children's facilities provided a pleasant stay for you and your family. We are also pleased that the children's pool with warm water and the available food options added to the comfort of your staycation. Your recommendation of Grand Tjokro Premiere Bandung as a 4-star hotel means a lot to us. We look forward to welcoming you back on your next visit to Bandung. Best regards, Management. Grand Tjokro Premiere Bandung
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A***a
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 week(s) ago
Staycation at Tjokro Hotel Bandung is one of wonderfull experience for kids life. There are so many kids activity option held by internal Hotel facility. This is our second time in Tjokro Hotel Bandung and will became our favorite hotel in Bandung as well. There is slightly problem when the Hotel computer facility has security access and I asked to hotel staff to IT engineer to solve this problem but unfortunately the staff refused because it was on holiday. But there is only personal issued regarding of computer facility. Overall everything are fine.
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B***u
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,1
/10
Reviewed 3 week(s) ago
Please improve the cleanliness of the bed and room.
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Accommodation's Reply
18 Aug 2025
Dear Sir/Madam, Thank you for your review. We apologize for any inconvenience regarding the cleanliness of your room and mattress. This feedback is very valuable and we will immediately follow up with the Housekeeping team to improve the quality of our cleaning services. We hope to have the opportunity to welcome you back for an even better stay at Grand Tjokro Premiere Bandung. Warm regards, Management. Grand Tjokro Premiere Bandung
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S***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,2
/10
Reviewed 3 week(s) ago
Nice staff, clean room, comfortable bed
1 people find it helpful
Accommodation's Reply
18 Aug 2025
Dear Our Guest, Thank you for your positive review. We are pleased to know that you enjoyed the friendliness of our staff, as well as the cleanliness and comfort of our rooms. We look forward to welcoming you back to Grand Tjokro Premiere Bandung for another pleasant stay. Warm regards, Management Grand Tjokro Premiere Bandung
Number of reviews per page
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