Atlantic City Hotel

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Overall Ratings & Reviews Atlantic City Hotel

Traveloka (11.662)
Other sources (8)
8,6
Very Good
From 11.662 reviews
Provided by travelers on
Cleanliness

8,5

Room Comfort

8,5

Meal

8,1

Location

8,8

Service and Facilites

8,5

People often mention about Atlantic City Hotel
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Distance to City Center (251)
Staff Friendliness (244)
Bedroom (229)
Ambiance (206)
Accessibility (200)
Room Space (198)
Hotel Area (195)
Bathroom (185)
Surroundings (174)
Check-in/out Time (151)
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Traveler Reviews Atlantic City Hotel

Number of reviews per page
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40
Customer reviews
Ayu S. S.
icon-origin-TRAVELOKA
6,3
/10
Reviewed 6 day(s) ago
The room didn't meet the request, and the guest was told to put it together themselves. There was only one key, even though elevator access was via card. Requests for additional cards were not provided.
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Accommodation's Reply
14 Oct 2026
Dear Ms. Ayu SS, Sincerely yours, Atlantic City Hotel. Thank you for taking the time to write a review. We apologize for the inconvenience you experienced regarding the room not meeting your requirements and the limited access card. Your feedback will help us improve our coordination and services in the future. We hope to provide you with a more comfortable stay on your next visit. Sincerely, Audrey Hidayat, Rooms Division Manager
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U***i
icon-Business
Business
icon-origin-TRAVELOKA
9,7
/10
Reviewed 1 week(s) ago
Receptionist pegawai hotel fast response. Helpful.
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1 people find it helpful
Accommodation's Reply
14 Oct 2026
Dear Mr./Ms. U*i, Sincerely, Atlantic City Hotel. Thank you for your positive review and your trust in Atlantic City Hotel. We are delighted to hear that our front desk service was responsive and helpful. Your review encourages us to continue providing the best service to all our guests. We hope to welcome you back to Atlantic City Hotel again. Sincerely, Audrey Hidayat, Rooms Division Manager
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i***n
icon-origin-TRAVELOKA
8,0
/10
Reviewed 1 week(s) ago
The service is not good, the item left behind is said to be missing, and the service is not good and there is no responsibility because it is clear that the item was left in the room.
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Accommodation's Reply
10 Oct 2026
Dear Mr./Ms. i*n, Sincerely, Atlantic City Hotel. Thank you for taking the time to write a review. We apologize for any inconvenience you experienced, particularly regarding the handling of lost and found items and the unsatisfactory service. We have taken your feedback into consideration to evaluate our lost and found services and procedures so that we can handle them more efficiently, carefully, and responsibly in the future. We hope to provide you with a better stay experience in the future. Sincerely, Audrey Hidayat, Rooms Division Manager
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R***i
icon-Business
Business
icon-origin-TRAVELOKA
8,6
/10
Reviewed 2 week(s) ago
The first day after checking in, I was given a room full of tiny cockroaches. After complaining, I was thankfully upgraded to a cleaner room. The next day, after breakfast, I wanted to return to my room, but the door wouldn't open because the battery on the door handle had run out. Please improve the cleanliness and amenities of the rooms.
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Accommodation's Reply
14 Oct 2026
Dear Mr./Ms. R*i, Sincerely, Atlantic City Hotel. Thank you for taking the time to share your experience. We apologize for any inconvenience you experienced, both regarding the cleanliness of your room and the difficulty entering the door. Thank you for your feedback, which will be used in our evaluation to improve cleanliness and ensure that all in-room amenities are in proper working order. We hope to provide you with a more comfortable stay on your next visit. Sincerely, Audrey Hidayat, Rooms Division Manager
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Verified Traveler
icon-origin-TRAVELOKA
9,4
/10
Reviewed 2 week(s) ago
Noise level is low in the room due to traffic
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1 people find it helpful
Accommodation's Reply
15 Oct 2026
Dear Mr./Ms. G*t, Sincerely, Atlantic City Hotel. Thank you for taking the time to review and give us a positive rating. We apologize for the inconvenience caused by the noise from your room. Your feedback is our top priority in improving the comfort of all our guests during their stay. We look forward to welcoming you back for an even more comfortable stay. Sincerely, Audrey Hidayat, Rooms Division Manager
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Nadya S.
icon-Transit
Transit
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9,4
/10
Reviewed 2 week(s) ago
The hotel staff is friendly, and it's highly recommended. This is my second stay at this hotel.
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1 people find it helpful
Accommodation's Reply
15 Oct 2026
Dear Ms. Nadia S., Sincerely, Atlantic City Hotel. Thank you for your review and for choosing to stay with us again. We are delighted to hear that you were satisfied with the friendliness of our staff. Your compliments and suggestions encourage us to continue striving to provide the best service. We look forward to welcoming you again at Atlantic City Hotel. Sincerely, Audrey Hidayat, Rooms Division Manager
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D***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
The hotel staff is friendly, the rooms are clean and tidy, the breakfast is delicious.
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Accommodation's Reply
15 Oct 2026
Dear Mr./Ms. D*i, Sincerely, Atlantic City Hotel. Thank you for your excellent review and rating. We are delighted to hear that you were satisfied with the friendliness of our staff, the cleanliness and tidiness of your room, and our breakfast. Your compliments encourage us to continue striving to provide the best service. We hope to welcome you back to Atlantic City Hotel again. Sincerely, Audrey Hidayat, Rooms Division Manager
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,8
/10
Reviewed 2 week(s) ago
I think this would be my second time staying here. Strategic location near Istana Plaza and some local stalls. Friendly staff, budget-savvy as well.
1 people find it helpful
D***t
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,7
/10
Reviewed 3 week(s) ago
A minimalist but clean hotel, friendly staff, close to the city center. Close to KFC, McDonald's, Richeese Factory, and other street food.
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1 people find it helpful
Verified Traveler
icon-origin-TRAVELOKA
9,4
/10
Reviewed 3 week(s) ago
Great experience, close to town, roadside.
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S***a
icon-Transit
Transit
icon-origin-TRAVELOKA
8,2
/10
Reviewed 3 week(s) ago
The location is close to the city center, and the hotel is clean. Unfortunately, it's not soundproof, so the sound of vehicles outside can still be heard, disrupting your rest. I was on the 6th floor.
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1 people find it helpful
Hengky
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 4 week(s) ago
Pascal's City Mall is still within walking distance. The hotel is comfortable. Secure parking is available.
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1 people find it helpful
W***n
icon-origin-TRAVELOKA
9,4
/10
Reviewed 4 week(s) ago
Clean rooms, cool AC, and working hot water. Centrally located. Close to the Damri pool, Bandung station, and Kartika Sari center.
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A***e
icon-Leisure
Leisure
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10,0
/10
Reviewed 4 week(s) ago
The hotel staff is friendly and the housekeeping team is quick to respond to any phone calls. Highly recommended for those who want to stay near Bandung station.
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septiza r. h.
icon-Business
Business
icon-origin-TRAVELOKA
9,4
/10
Reviewed 4 week(s) ago
This is a budget hotel and very close to Bandung train station. My room was a newly designed one, with a very small bathroom. I also got a hairdryer.
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B***a
icon-origin-TRAVELOKA
10,0
/10
Reviewed 5 week(s) ago
Friendly staff and clean hotel
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1 people find it helpful
s***a
icon-origin-TRAVELOKA
8,2
/10
Reviewed 5 week(s) ago
The hotel staff is friendly and very helpful, the hotel facilities for that price are very much worth it.
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1 people find it helpful
D***n
icon-Business
Business
icon-origin-TRAVELOKA
9,7
/10
Reviewed 5 week(s) ago
The hotel staff is very friendly, the hotel room is clean and comfortable.
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a***s
icon-origin-TRAVELOKA
10,0
/10
Reviewed 5 week(s) ago
Clean room, easy to find places to eat around it.
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1 people find it helpful
Mastupah
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,4
/10
Reviewed 6 week(s) ago
Strategic location, basement parking, large cupboards, lots of smoking areas.. Very suitable for a staycation or just an overnight stay for touring riders.
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2 people find it helpful
Accommodation's Reply
18 Sep 2026
Dear Mr. Mastupah, From Atlantic City Hotel, Thank you for your review and rating. We are delighted to hear that you were satisfied with our excellent location, underground parking, and other amenities that ensured a comfortable stay. We are also pleased that Atlantic City Hotel is a convenient choice for short breaks and for travelers. We hope to welcome you back to Atlantic City Hotel again. Sincerely, Audrey Hidayat, Rooms Division Manager
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Number of reviews per page
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40