Dear Valued Guest, Thank you for your review. We appreciate all guest feedback and use it as a basis for our evaluations. However, after reviewing our operational records and supporting evidence, we found no damage to the facilities that would have caused you to be locked in the bathroom as described in your review. Nevertheless, we apologize for any inconvenience caused during your stay, and we remain committed to maintaining the quality of our facilities and services for all our guests. Sincerely, The Prabhu Suites Hotel Team