8,5
Very Good
From 1.142 reviews
Provided by travelers on
Cleanliness

8,4

Room Comfort

8,7

Meal

8,0

Location

8,6

Service and Facilites

8,5

People often mention about Grand Laguna Hotel & Villa Solo
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Ambiance (19)
Bedroom (18)
Family Friendly (16)
Staff Friendliness (15)
Room Space (15)
Hotel Area (15)
Accessibility (14)
Bathroom (14)
Taste (12)
Variety (11)
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Traveler Reviews Grand Laguna Hotel & Villa Solo

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Customer reviews
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Marino
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
Stayed here with family, the place is comfortable...
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Accommodation's Reply
15 Aug 2025
Dear Mr./Mrs. Marino, Warm greetings from Grand Laguna Hotel & Villa Solo. Thank you for choosing Grand Laguna Hotel & Villa Solo as your accommodation during your stay in Solo. Thank you for your great review regarding our comfortable atmosphere and perfect for a family staycation. In the future, we will continue to improve and provide better quality and service. We wish Mr./Mrs. Marino and your family continued good health, and we look forward to welcoming you back to Grand Laguna Hotel & Villa Solo. Best regards, Hotel Manager
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Marino
icon-Leisure
Leisure
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10,0
/10
Reviewed 2 week(s) ago
The hotel is comfortable, suitable for families👍
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Accommodation's Reply
15 Aug 2025
Dear Mr./Ms. Marino, Warm greetings from Grand Laguna Hotel & Villa Solo. Thank you for choosing Grand Laguna Hotel & Villa Solo as your accommodation during your stay in Solo. Thank you for your positive review regarding the comfortable atmosphere of our hotel. We will continue to improve and provide even better quality and service in the future. We wish you and your family continued good health, and we look forward to welcoming you back to Grand Laguna Hotel & Villa Solo. Best regards, Hotel Manager
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N***r
icon-origin-TRAVELOKA
8,5
/10
Reviewed 2 week(s) ago
The upstairs terrace was dirty with dry leaves that hadn't been cleaned. There were towels scattered around the area before going up the stairs. The room was quite comfortable.
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Accommodation's Reply
15 Aug 2025
Dear Customer, Warm greetings from Grand Laguna Hotel & Villa Solo. Thank you for choosing Grand Laguna Hotel & Villa Solo as your accommodation during your stay in Solo. Thank you for your review and we apologize for any inconvenience during your stay. We will continue to improve and provide better quality and service in the future. We hope you and your family are always healthy, and we look forward to welcoming you back to Grand Laguna Hotel & Villa Solo. Best regards, Hotel Manager
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N***a
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 week(s) ago
Best of luck👍 Spacious, very comfortable room with soundproofing. Perfect for relaxing.
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+5
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Accommodation's Reply
07 Aug 2025
Dear Customer, Warm greetings from Grand Laguna Hotel & Villa Solo. Thank you for choosing Grand Laguna Hotel & Villa Solo as your accommodation during your stay in Solo. Thank you for your positive review regarding the comfortable atmosphere and spacious rooms of our hotel. We will continue to improve and provide even better quality and service in the future. We hope you and your family are always healthy, and we look forward to welcoming you back to Grand Laguna Hotel & Villa Solo. Best regards, Hotel Manager.
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M***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 4 week(s) ago
The hotel has a cool atmosphere, thanks to the many plants, fish ponds, and swimming pools in each building. The rooms with pool access are very nice and comfortable, like having a private pool. Overall, it's good, but the breakfast menu could be more varied. The room cleanliness is okay, but there were a lot of mosquitoes in my room when I checked in.
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1 people find it helpful
Accommodation's Reply
07 Aug 2025
Dear Customer, Warm greetings from Grand Laguna Hotel & Villa Solo. Thank you for choosing Grand Laguna Hotel & Villa Solo as your accommodation during your stay in Solo. Thank you for your positive review regarding the comfortable atmosphere at our hotel. In the future, we will continue to improve and provide better quality and service. We hope you and your family are always given good health, and we look forward to welcoming you back to Grand Laguna Hotel & Villa Solo. Best regards. Hotel Manager.
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m***a
icon-origin-TRAVELOKA
9,4
/10
Reviewed 5 week(s) ago
I've stayed here several times because I love it. The hotel is very family-friendly, especially the pool access rooms. The only downside is the wifi is really slow, and the provider's signal is also difficult to get. Otherwise, it's really good.
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Accommodation's Reply
07 Aug 2025
Dear Customer, Warm greetings from Grand Laguna Hotel & Villa Solo. Thank you for choosing Grand Laguna Hotel & Villa Solo as your accommodation during your stay in Solo. Thank you for your trust so far. Please continue to stay at our hotel. Regarding the WIFI connection, we have now completed the repair, so it can be accessed properly again. In the future, we will continue to improve and provide better quality and service. We hope that you and your family are always given good health, and we look forward to welcoming you back to Grand Laguna Hotel & Villa Solo. Best regards. Hotel Manager.
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M***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,7
/10
Reviewed 6 week(s) ago
The hotel staff is friendly. The rooms are spacious, but the access is a bit difficult. There is an Indomaret right next to the hotel. There are many eateries around the hotel. There are 3 swimming pools, all quite clean. It was a pleasant experience staying here.
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1 people find it helpful
Accommodation's Reply
07 Aug 2025
Dear Customer, Warm greetings from Grand Laguna Hotel & Villa Solo. Thank you for choosing Grand Laguna Hotel & Villa Solo as your accommodation during your stay in Solo. Thank you for your good review regarding our staff service, spacious rooms, facilities; and cleanliness of our hotel. In the future, we will continue to improve and provide better quality and service. We hope that you and your family are always given good health, and we look forward to welcoming you back to Grand Laguna Hotel & Villa Solo. Best regards. Hotel Manager.
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AGUS R.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,4
/10
Reviewed 7 week(s) ago
This hotel is strategically located and easily accessible, with excellent service and child and disability-friendly amenities. Notes for improvement: 1. Room cleanliness is poor. 2. The bathroom was clean enough, but there were puddles and the dryer was not working properly, which made things uncomfortable. 3. Breakfast was very tasty, but the variety was limited and the quantity served was limited.
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1 people find it helpful
Accommodation's Reply
10 Jul 2025
Dear Mr. Agus, Warm greetings from Grand Laguna Hotel & Villa Solo. Thank you for choosing Grand Laguna Hotel & Villa Solo as your accommodation during your stay in Solo. Thank you for your review, and of course we apologize for any inconvenience during your stay. Regarding breakfast, it is currently a concern for us to be able to continue to improve and provide the best. In the future, we will continue to improve and provide better quality and service. We wish Mr. Agus and his family always be given good health, and we look forward to welcoming you back to Grand Laguna Hotel & Villa Solo. Best regards. Hotel Manager.
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J***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
7,2
/10
Reviewed 9 week(s) ago
Nice hotel, strategic, clean. If it's Sunday, there is CFD in front. Actually this is a nice hotel, if there are no shortcomings below: Disadvantages, 1. The swimming pool is rented to the public. Actually it's okay, but it should be limited to certain pools only, pools where the rooms are not occupied. And the hours should also be limited. We felt disturbed, when we were enjoying the swimming pool, the swimming pool was used for swimming lessons. In addition, there was a guard whose child was taking swimming lessons waiting for his child on the terrace of our room. We chose this hotel because of the swimming pool facilities, but because of this, we became discouraged. 2. The breakfast menu is not varied enough. 3. The room's AC leaked, so the room floor became wet. 4. The cleanliness of the room was a bit lacking, under the mattress we found used tissues.
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2 people find it helpful
Accommodation's Reply
10 Jul 2025
Dear Customer, Warm greetings from Grand Laguna Hotel & Villa Solo. Thank you for choosing Grand Laguna Hotel & Villa Solo as your accommodation during your stay in Solo. Thank you for your review, and of course we apologize for any inconvenience during your stay. Regarding the use of the swimming pool facilities that are currently rented, we have issued rules and regulations that must be adhered to by visitors, breakfast is currently a concern for us to be able to continue to improve and provide the best and of course in the future we will continue to improve and provide better quality and service. We hope that you and your family are always given good health, and we look forward to welcoming you back to Grand Laguna Hotel & Villa Solo. Best regards. Hotel Manager.
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Paulus D. W. B.
icon-Business
Business
icon-origin-TRAVELOKA
8,2
/10
Reviewed 9 week(s) ago
The location is near Solo Airport. Parking is quite a lot to park right in front of the hotel. Indomaret is right next to the hotel if you need snacks or other needs. The hotel rooms on the ground floor have direct access to the swimming pool. The bedrooms are also quite large.
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+5
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Accommodation's Reply
10 Jul 2025
Dear Mr. Paulus D. W. B., Warm greetings from Grand Laguna Hotel & Villa Solo. Thank you for choosing Grand Laguna Hotel & Villa Solo as your accommodation during your stay in Solo. Thank you for your review regarding the comfort of our property. In the future, we will continue to improve and provide better quality and service. We hope that Mr. Paulus D. W. B. and his family will always be given good health, and we look forward to welcoming you back to Grand Laguna Hotel & Villa Solo. Best regards. Hotel Manager.
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A***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6,5
/10
Reviewed 11 week(s) ago
Been here twice, the last time was a long time ago. Booked a room without breakfast, yesterday tried to take one with breakfast, very lacking! In terms of taste and choice. Entered the room was dirty, the bed cover was already faded, I added an extra bed, the mattress had to be replaced. Friendly reception, friendly staff.
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2 people find it helpful
Accommodation's Reply
11 Jun 2025
Dear Customer, Warm greetings from Grand Laguna Hotel & Villa Solo. Thank you for choosing Grand Laguna Hotel & Villa Solo as your accommodation during your stay in Solo. Thank you for your review, and of course we apologize for the inconvenience during your stay. Regarding breakfast, it is currently a concern for us to continue to improve and present the best. In the future, we will continue to improve and provide better quality and service. Hopefully, you and your family will always be given health, and we await your return to Grand Laguna Hotel & Villa Solo. Best regards. Hotel Manager.
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B***s
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6,2
/10
Reviewed 11 week(s) ago
Breakfast is rationed, only 3 menus, not buffet.
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Accommodation's Reply
10 Jun 2025
Dear Customer, Warm greetings from Grand Laguna Hotel & Villa Solo. Thank you for choosing Grand Laguna Hotel & Villa Solo as your accommodation during your stay in Solo. Thank you for your review, and of course we apologize for the inconvenience during your stay. Regarding breakfast, it is currently a concern for us to continue to improve and present the best. In the future, we will continue to improve and provide better quality and service. Hopefully, you and your family will always be given health, and we await your return to Grand Laguna Hotel & Villa Solo. Best regards. Hotel Manager.
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aprodita
icon-origin-TRAVELOKA
5,0
/10
Reviewed 12 week(s) ago
There was a mouse in the room, when I opened the glass door the mouse entered the room at night
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1 people find it helpful
Accommodation's Reply
10 Jun 2025
Dear Mr./Mrs. Aprodita G, Warm greetings from Grand Laguna Hotel & Villa Solo. Thank you for choosing Grand Laguna Hotel & Villa Solo as your accommodation during your stay in Solo. Thank you for your review, and of course we apologize for the inconvenience during your stay. The rat problem is currently under our pest control. In the future, we will continue to improve and provide better quality and service. Hopefully, Mr./Mrs. Aprodita G and family will always be given health, and we await your return to Grand Laguna Hotel & Villa Solo. Best regards. Hotel Manager.
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Fajar H. N.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,1
/10
Reviewed 14 week(s) ago
This is my 2nd stay at this hotel. Overall, it is recommended.
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1 people find it helpful
Accommodation's Reply
10 Jun 2025
Dear Mr. Fajar H. N, Warm greetings from Grand Laguna Hotel & Villa Solo. Thank you for choosing Grand Laguna Hotel & Villa Solo as your accommodation during your stay in Solo. Thank you for the review that has been submitted and for being our loyal customer. In the future, we will continue to improve and provide better quality and service. Hopefully, Mr. Fajar H. N. and family will always be given health, and we await your return to Grand Laguna Hotel & Villa Solo. Best regards. Hotel Manager.
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I***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,1
/10
Reviewed 16 week(s) ago
The hotel staff is friendly, there are several pools available, so there is no fighting for a swimming spot.
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Accommodation's Reply
10 May 2025
Dear Customer, Warm greetings from Grand Laguna Hotel & Villa Solo. Thank you for choosing Grand Laguna Hotel & Villa Solo as your accommodation during your stay in Solo. Thank you for the reviews that have been submitted regarding the friendliness of the staff and the facilities of more than 1 pool in our property. In the future, we will continue to improve and provide better quality and service. Hopefully, you and your family will always be given health, and we await your return to Grand Laguna Hotel & Villa Solo. Best regards. Hotel Manager.
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Y***o
icon-Transit
Transit
icon-origin-TRAVELOKA
8,5
/10
Reviewed 16 week(s) ago
Hotel with very good access, close to the city. Comfortable room although the balcony is dirty. Clean bathroom. The minus here is that we experienced a long check-in waiting time of more than an hour even though we arrived at 2 o'clock, and it was experienced by several guests at once until the lobby was full of guests waiting to check in. We had breakfast at 9:00 and there was not much food and drink available. Even the waiting staff were not there while there were still many dirty plates left on the table.
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Accommodation's Reply
10 May 2025
Dear Customer, Warm greetings from Grand Laguna Hotel & Villa Solo. Thank you for choosing Grand Laguna Hotel & Villa Solo as your accommodation during your stay in Solo. Thank you for your review, and of course we apologize for the inconvenience during your stay. In the future, we will continue to improve and provide better quality and service. Hopefully, you and your family will always be given health, and we await your return to Grand Laguna Hotel & Villa Solo. Best regards. Hotel Manager.
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I***a
icon-origin-TRAVELOKA
10,0
/10
Reviewed 20 week(s) ago
Friendly staff, clean, have stayed here twice. Each 2 buildings have a swimming pool.
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Accommodation's Reply
14 Apr 2025
Dear Customer, Warm greetings from Grand Laguna Hotel & Villa Solo. Thank you for choosing Grand Laguna Hotel & Villa Solo as your accommodation during your stay in Solo. Thank you for the reviews that have been submitted regarding the friendliness of our staff and the cleanliness of our property. In the future, we will continue to improve and provide better quality and service. Hopefully, you and your family will always be given health, and we await your return to Grand Laguna Hotel & Villa Solo. Best regards. Hotel Manager.
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Andrias
icon-Transit
Transit
icon-origin-TRAVELOKA
9,0
/10
Reviewed 21 week(s) ago
The hotel is worth it with this Eid price, but the cleanliness of the balcony is not well taken care of, the food choices are limited and not very tasty, but it's still ok.
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Accommodation's Reply
14 Apr 2025
Dear Mr. Andrias S, Warm greetings from Grand Laguna Hotel & Villa Solo. Thank you for choosing Grand Laguna Hotel & Villa Solo as your accommodation during your stay in Solo. Thank you for the review that has been submitted, and of course we apologize for any inconvenience during your stay. In the future, we will continue to improve and provide better quality and service. Hopefully, Mr. Andrias S. and family will always be given health, and we await your return to Grand Laguna Hotel & Villa Solo. Best regards. Hotel Manager.
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M***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,4
/10
Reviewed 29 week(s) ago
all is good and clean. but the wifi and personal internet signal is not smooth. maybe because of the position of the building/location. hopefully in the future it can be better.
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2 people find it helpful
Accommodation's Reply
04 Feb 2025
Dear Customer, Warm greetings from Grand Laguna Hotel & Villa Solo. Thank you for choosing Grand Laguna Hotel & Villa Solo as your accommodation during your stay in Solo. Thank you for the review that has been submitted regarding the comfort and cleanliness of our property. And of course we apologize for the constrained WIFI signal, which is currently being handled by our team. In the future we will continue to improve and provide better quality and service. Hopefully you and your family will always be given health, and we await your return to Grand Laguna Hotel & Villa Solo. Best regards. Hotel Manager.
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Eka H. S.
icon-origin-TRAVELOKA
9,7
/10
Reviewed 30 week(s) ago
Cool place, all the staff are friendly.
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Accommodation's Reply
04 Feb 2025
Dear Mr./Mrs. Eka H. S, Warm greetings from Grand Laguna Hotel & Villa Solo. Thank you for choosing Grand Laguna Hotel & Villa Solo as your accommodation during your stay in Solo. Thank you for the reviews that have been submitted regarding the comfort of the property and the friendliness of our staff. In the future, we will continue to improve and provide better quality and service. Hopefully, Mr./Mrs. Eka H. S and family will always be given health, and we await your return to Grand Laguna Hotel & Villa Solo. Best regards. Hotel Manager.
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Number of reviews per page
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