Overall Ratings & Reviews ARRA Lembah Pinus Ciloto

The room was clean, but not comfortable because it was too humid in the room. The hotel location is beautiful but the rooms are damp. Please pay attention again. For breakfast it's delicious.

The blanket was torn, the sink was clogged with coffee, the TV channel was incomplete & there were lots of ants, it was hot because there was no air conditioning.

Tempatnya dingin, udaranya bagus banget sih di situ.

The place and temperature are good, quiet, because you are really looking for a quiet place, the service is not fast enough. Is it because of Ramadan, empty of visitors. At dawn the restaurant is also closed. Thanks for the experience.

Affordable prices, good service, good facilities, cool, far from the crowds.

Old building hotel, l. Closets are broken and cupboards are moldy and breakfast is not a buffet.

Tempatnya bagus, dingin, view bagus, mantap.

Nice place, good service. Thank you.

Suka sama kamarnya luas, rapi, playground juga ada di 3 titik. Untuk kamar standard di sebrang, jadi kayak beda komplek gitu, tapi bisa upgrade kamar kok. Dan untuk jam check out ternyata setengah 1, bukan jam 1. Agak ga nyaman di situ karena diteleponin sama staff nya. Dan baru kali ini aku ke hotel ada pengecekan kelengkapan kamar, but it's ok. Overall bagus makanannya juga enak

The hotel is clean and well-maintained, lots of children's games, suitable for healing, cool air because there are lots of trees. If you choose a standard room, the room is across the street, separated from the hotel complex. Yesterday stayed in bungalows 2 & 3, spacious rooms. Thank you.

It's very comfortable in Arra, the place is clean, the facilities are complete, and the air is cool. Prices are also affordable.

Everything's fine. Unfortunately, complaining that the warm water doesn't work, says it's alive. Until the checkout showered cold huhu.

Bersih, nyaman, wangi, kamar mandi luas.

Everything is good, it's just a shame that the WiFi doesn't work, it should be fixed immediately because it is one of the important values for this hotel.

Seneng banget nginep di sini karena kamar bersih ruangan wangi ada fasilitas kolam renang dan taman bermain juga untuk anak-anak. Yang awalnya sedikit pesimis karena lokasi menuruni bukit dan masuk kepemukiman warga tapi ternyata sesuai dengan ekspektasi saya. Kamar bersih, dan wangi. Fasilitas sama seperti hotel bintang 5 free breakfast nya Juga sangat memuaskan. Lelah dalam perjalanan terbayar dengan kenyamanan suasana gunung yang indah dan asri. Thanks arra semoga makin berkembang investasi perhotelannya, semoga istiqamah juga dalam kebersihan dan dalam mengutamakan kepuasan pelanggan. 💪

Overall cukup puas, check in smooth, kamar standard luas, amenitis cukup lengkap, ada kopi gula teh dan teko listrik, staffnya ramah. Masukan: untuk toiletnya kalo bisa dikasih pengharum toilet ya, dan sarapannya cukup baik hanya saja kurang sayur-sayuran dan pilihan nasinya hanya nasi goreng, baiknya di tambahkan nasi putih untuk anak-anak yang tidak bisa makan pedas 😊

Plusnya:- Kamar luas (Deluxe), - Air panas bagus. - Bersih. - Peralatan mandi lengkap. - Staff ramah. - Sarapan lumayan enak, tapi menunya kurang variatif. Minusnya: - Kamar bau lembab. - Bantal kecil sepertinya sarung bantalnya gak diganti. - Konsep kamar mandinya gak jelas. Overall cukup bagus. Rate kamar saat weekend lumayan mahal, agak gak sesuai sih dengan kondisi hotel.

The breakfast is not satisfactory. Fried rice again. And for those who make standard room bookings. Please don't because it's on the other side. It's a bit of a hassle if the kids are swimming.

Clean, fragrant rooms, complete aminities like star hotels, complete and clean facilities, the breakfast menu is delicious, staff employees to security are very friendly, good attitude and definitely affordable prices, the point is really recommended, happy to be staying here

The service is okay. The hotel is clean and tidy.