8,7
Very Good
From 8.734 reviews
Provided by travelers on
Cleanliness

8,9

Room Comfort

8,9

Meal

8,5

Location

9,0

Service and Facilites

8,8

People often mention about Aryaduta Bandung
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Distance to City Center (186)
Room Space (181)
Staff Friendliness (176)
Bedroom (170)
Bathroom (156)
Accessibility (152)
Ambiance (148)
Hotel Area (144)
Family Friendly (141)
Surroundings (139)
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Traveler Reviews Aryaduta Bandung

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40
Customer reviews
Resna H.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 8 hour(s) ago
The second time I went to Aryaduta, it was that comfortable and the breakfast was also the best ❤️
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M***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,4
/10
Reviewed 23 hour(s) ago
The room is spacious 😍 the resto food is good 🥰 the open space is child friendly
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i***n
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 day(s) ago
The rooms are spacious and clean, access to BIP is very easy, the swimming pool is large but there is one for children, there is a children's playground, the hotel is spacious and comfortable
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s***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 day(s) ago
It was a wonderful staycation destination. I'm glad that we chose Aryaduta Hotel for our honeymoon staycation destination. The room is very clean and cozy, the amenities are facilitated well, breakfast served is very delicious and varied. The staff are very friendly. We will definitely choose this hotel again if we have any other chance of staycation in Bandung.
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Accommodation's Reply
23 Aug 2025
Dear Mr/s. s***a, Thank you for choosing ARYADUTA Bandung and taking the time to share your wonderful feedback regarding your recent stay at ARYADUTA Hotel. We are thrilled to hear that you chose our hotel as your honeymoon destination and that it met your expectations. It is gratifying to know that you found your room clean and cozy, enjoyed our varied breakfast offerings, and appreciated the friendliness of our staff. We strive to provide a memorable experience for all our guests, and it is rewarding to learn that we succeeded during your stay. We look forward to welcoming you back to ARYADUTA Bandung on your next visit to Bandung. Should you have any special requests or preferences in the future, please do not hesitate to reach out. Once again, thank you for your kind words. Wishing you both a lifetime of happiness together! Warm regards, Dhaniel J Front Office Manager
a***l
icon-Business
Business
icon-origin-TRAVELOKA
6,8
/10
Reviewed 3 day(s) ago
The room is comfortable and clean, the breakfast is delicious, the food delivered to the room is also delicious, the female receptionist needs to be improved, she is very rude and unfriendly, even when I asked something, she answered lazily, the male receptionist is okay, very friendly,
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Accommodation's Reply
23 Aug 2025
Dear Mr/s. a***I, Thank you for choosing ARYADUTA Bandung and taking the time to share your feedback regarding your recent stay with us. We are delighted to hear that you found your room comfortable and clean, and that you enjoyed our breakfast service. However, I sincerely apologize for the experience you had with our female receptionist. It is concerning to learn that her demeanor did not meet the high standards of hospitality we strive to uphold. Please rest assured that we will address this matter with our team to ensure all staff members provide a welcoming and friendly environment for our guests. I am glad to know that our male receptionist was able to assist you in a positive manner, and we appreciate your recognition of his efforts. Your feedback is invaluable in helping us improve our services, and we hope to have the opportunity to welcome you back to ARYADUTA Bandung in the future under more favorable circumstances. Thank you once again for your insights. Warm regards, Dhaniel J Front Office Manager
K***a
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 5 day(s) ago
The hotel atmosphere was really great. Rich in culture, very well designed. Even though people said it's an old classic hotel, but the service was awesome!
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Accommodation's Reply
22 Aug 2025
Dear Mr/s. K***a, Thank you for choosing ARYADUTA Bandung and taking the time to share your experience at our hotel. We are delighted to hear that you enjoyed the atmosphere and appreciated the rich cultural design that we strive to maintain. It is particularly gratifying to know that you found our service to be exceptional, as we prioritize providing our guests with a memorable stay. Your kind words about our classic hotel reinforce our commitment to excellence. We look forward to welcoming you back to ARYADUTA Bandung in the future and hope your next visit will be even more enjoyable. Warm regards, Dhaniel J Front Office Manager
Amelia A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,5
/10
Reviewed 6 day(s) ago
A comfortable and strategically located hotel. Fast check-in, friendly staff, spacious rooms, a varied and delicious breakfast menu. You can request (free) cake slices and birthday decorations. I'll stay here again next time I'm in Bandung.
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Accommodation's Reply
22 Aug 2025
Dear Ms. Amelia, Thank you for choosing Aryaduta Bandung and taking the time to share your positive review of your recent stay with us. We are delighted to hear that you found our hotel comfortable and conveniently located, and that check-in was quick. It is encouraging to know that our staff impressed you with their friendliness, and we appreciate your kind comments about the spacious room and the variety of breakfast options available. We are also pleased that you enjoyed the complimentary birthday cake and birthday decorations; our goal is always to make special moments memorable for our guests. We look forward to welcoming you back to Aryaduta Bandung on your next visit to Bandung. If you need any assistance in planning your stay, please do not hesitate to contact us. Best regards, Dhaniel J. Front Office Manager
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A***i
icon-Business
Business
icon-origin-TRAVELOKA
9,7
/10
Reviewed 6 day(s) ago
A favorite hotel since ancient times 🥰
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Accommodation's Reply
20 Aug 2025
Dear Mr./Ms. A*i, Thank you for choosing Aryaduta Bandung and sending us your email and sharing your experience regarding our hotel services. We greatly appreciate your loyalty over the years and value your feedback. Our goal has always been to provide an exceptional experience for our guests, and we are committed to continuous improvement. If there are any areas where you feel we could improve our service or any particular aspect that stood out during your recent visit, please let us know. Your insight is invaluable in helping us maintain the high standards we strive for. We look forward to welcoming you back to Aryaduta Bandung in the near future and ensuring your next visit exceeds your expectations. Best regards, Dhaniel J. Front Office Manager
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jerry d.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 1 week(s) ago
The staff and rooms are all great. It's perfect for a family vacation.
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Accommodation's Reply
19 Aug 2025
Dear Mr. Jerry, Thank you for choosing Aryaduta Bandung and for your kind feedback regarding your experience with our staff. We are delighted to hear that you found their service satisfactory and the environment suitable for a family vacation. Your satisfaction is our top priority, and we appreciate your feedback which helps us maintain and improve our standards. If there is anything specific you would like to share about your stay or any suggestions you may have, please do not hesitate to let us know. We look forward to welcoming you and your family back to Aryaduta Bandung soon for another enjoyable experience. Best regards, Dhaniel J. Front Office Manager
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P***m
icon-origin-TRAVELOKA
10,0
/10
Reviewed 1 week(s) ago
Good service... Will be back again
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Accommodation's Reply
18 Aug 2025
Dear Mr/s. P***m, Thank you for choosing and taking the time to share your positive feedback regarding your recent experience at ARYADUTA Bandung. We are delighted to hear that you enjoyed our service and that it met your expectations. Your kind words serve as a great motivation for our team, and we are committed to maintaining the high standards that our guests have come to expect. We look forward to welcoming you back to ARYADUTA Bandung on your next visit. If there is anything specific you would like us to prepare or assist with during your next stay, please do not hesitate to let us know. Warm regards, Dhaniel J Front Office Manager
O***a
icon-origin-TRAVELOKA
8,2
/10
Reviewed 1 week(s) ago
Sebetulnya hotelnya bagus, terawat, hanya saja pengalaman saat check-in kurang nyaman, saya pesan dri app traveloka, kemudian FL meminta untuk menunjukan voucher dri traveloka, saya sudah perlihatkan namun FL menyebutkan bukan voucher yang itu, saya pun bingung dan menunjukan jika saya klik voucher tersebut memang tampilan yang muncul seperti itu, daripada terus terusan seperti itu, akhirnya saya memutuskan untuk memberikan HP saya dan membiarkan FL tersebut yang mengklik voucher tersebut. Tak lama pun FLnya berbicara “oh memang seperti ini ya kak vouchernya”, kemudian gestur nya pun kurang mengenakan, seperti “tidak suka” dan cenderung kurang ramah. Padahal setelah saya check-in ada tamu berikutnya, FL yang sama melayani saya, Tersenyum dan Menyapa serta sangat RAMAH kepada tamu lainnya, heran. padahal saya pun sama sama bayar disini. Setelah proses voucher selesai, FL hanya lgsg memberikan kunci kamar, biasanya saya di hotel lainnya di infokan untuk Breakfast di lantai berapa, dari jam sekian sampe sekian, ini TIDAK DIINFOKAN SAMA SEKALI. Jujur, untuk sekelas hotel bintang 5 cukup mengecewakan, sampai akhirnya saya cari tau sendiri mengenai lantai berapa breakfast diadakan karena ini pertama kali saya menginap di Aryaduta Bandung. FL yang seharusnya menjadi “gerbang utama” dan yang menjadi “kesan pertama” untuk saya, malah menjadikan saya beripikir kembali untuk menginap lagi di hotel ini. Untuk staff lainnya ramah dan sangat membantu, fasilitas pun baik, hanya saha saya cukup kecewa dengan salah satu FL tersebut. Semoga untuk sekelas hotel bintang 5, tidak membeda bedakan tamu dan keramahan di perhatikan kembali.
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Accommodation's Reply
18 Aug 2025
Dear Sir/Madam, Thank you for choosing Aryaduta Bandung and taking the time to share your experience during your stay with us. We greatly appreciate your feedback, as it helps us identify areas where we can improve our service. I am pleased to hear that you found our hotel well-maintained and enjoyed the facilities. However, I sincerely apologize for the inconvenience you experienced upon check-in. It is concerning to learn that the interaction with our frontline staff did not meet your expectations, particularly regarding their attitude and communication regarding the voucher process. This certainly does not reflect the high standards we strive for. Your comments regarding the lack of information provided regarding breakfast arrangements are also noted. We aim to ensure that all guests feel welcome and well-informed during their stay, and I regret that this was not the case for you. Please rest assured, I will address this matter with our team to ensure we provide consistent service and hospitality to all our guests without exception. Your satisfaction is important to us, and we are committed to making necessary improvements based on valuable feedback such as yours. Thank you again for your attention to this matter. We hope you'll give us another chance in the future so we can provide you with a more positive experience. Best regards, Dhaniel J. Front Office Manager
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E***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,5
/10
Reviewed 1 week(s) ago
The location is strategic & in the city center. The deluxe room is very spacious, there is a living room with an L-shaped sofa. The staff is friendly & helpful. The downside is, because it's an old hotel, the facilities in the room need to be updated, especially the bathroom. Many are rusty & not functioning optimally.
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Accommodation's Reply
18 Aug 2025
Dear Mr./Ms. E*a, Thank you for choosing Aryaduta Bandung and taking the time to share your feedback regarding your recent stay with us. We are pleased to hear that you found our location convenient and centrally located, and that you enjoyed the spaciousness of our deluxe room and the friendliness of our staff. We also appreciate your constructive comments regarding the condition of your room's facilities, particularly regarding the bathroom amenities. Please be assured that we take this seriously, and we are committed to maintaining high standards across our properties. Your feedback will be forwarded to our management team for further review and necessary improvements. We value your input as it helps us improve our services and ensure a more enjoyable experience for all our guests. We look forward to welcoming you back to Aryaduta Bandung in the future, where we aim to provide an even better stay. Thank you again for your valuable feedback. Best regards, Dhaniel J. Front Office Manager
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nugie w.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 2 week(s) ago
It's not bad... the food is more varied.
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Accommodation's Reply
14 Aug 2025
Dear Mr. Nugie, Thank you for choosing and taking the time to share your experience at Aryaduta Bandung. We are delighted to hear that you were satisfied with your overall stay. We appreciate your feedback regarding the variety of food options available. Please be assured that we take guest comments seriously, and we will certainly consider your suggestions as we strive to improve the quality of our culinary services. Your satisfaction is important to us, and we look forward to welcoming you back to Aryaduta Bandung in the future with an even better culinary experience. Best regards, Dhaniel J. Front Office Manager
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Rama P. S.
icon-origin-TRAVELOKA
9,1
/10
Reviewed 2 week(s) ago
Good location hotel, with a very nice service from the employees, room is high-class and clean. Breakfast service is immaculate with a amazing selection of food and drinks. The service is amazing, employees are very friendly and professional. The lobby ambience is luxurious. The elevator’s traffic management is a mess, we have to wait a very long time to be able to get into the elevator, and the bedside lamp in the room does not have a switch which is questionable..The electric port in the room is awkwardly uncomfortable for charging devices.And the wifi is very slow Maybe we will return to the hotel if the elevator and room are upgraded to be more modern. The best thing about this hotel for me is definitely the breakfast service.
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Accommodation's Reply
14 Aug 2025
Dear Mr. Rama, Thank you for choosing ARYADUTA Bandung and taking the time to share your feedback regarding your recent stay at our hotel. We are delighted to hear that you enjoyed our prime location, high-class accommodations, and the exceptional service provided by our staff. It is particularly gratifying to know that our breakfast service left a positive impression on you. We sincerely appreciate your comments about the elevator traffic management, bedside lamp switch, and electric port accessibility. Please be assured that we take guest feedback seriously, and I will personally relay your concerns to our management team for consideration in future upgrades. Our goal is to continually enhance the guest experience, and insights like yours are invaluable in this process. We hope to have the opportunity to welcome you back to ARYADUTA Bandung in the future, especially if we can address these areas of concern. Thank you once again for your valuable feedback. Warm regards, Dhaniel J Front Office Manager
adrie
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
Always had a quick check in previously, but last week I got to wait for almost 1 hour upon check in, most probably due to rooms availability. Thankfully the hotel compensate with room upgrade. Excellent services as always from arrival to check out, even the kids were impressed. Definitely nothing to complaint about.
1 people find it helpful
Accommodation's Reply
14 Aug 2025
Dear Mr. Adrie, Thank you for choosing ARYADUTA Bandung and taking the time to share your experience with us. We sincerely apologize for the delay you encountered during check-in last week. We understand that waiting can be frustrating, and we appreciate your patience as we worked through room availability. We are delighted to hear that our team was able to compensate for the inconvenience with a room upgrade and that you enjoyed our services throughout your stay. It is always our goal to provide an excellent experience, and we are thrilled that both you and your children were impressed. Your feedback is invaluable in helping us maintain high standards of service. Should you have any further comments or suggestions, please do not hesitate to reach out. We look forward to welcoming you back to ARYADUTA Bandung on your next visit. Warm regards, Dhaniel J Front Office Manager
S***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,4
/10
Reviewed 2 week(s) ago
When I got back to the hotel, I couldn't get into my room because there was an error with the room card tapping device. I waited about an hour for it to be fixed, even though the hotel didn't seem to be very busy.
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Accommodation's Reply
12 Aug 2025
Dear Mr./Ms. S*a, Thank you for choosing aryaduta bandung and sharing your recent experience with us. I apologize for the inconvenience you experienced while trying to access your room due to the malfunctioning card tap system. We strive to provide a seamless experience for all our guests, and it is truly concerning to hear that we have made an error during your stay. I appreciate your patience while our team works to resolve this issue, especially given the current occupancy levels. Please be assured that we are actively addressing this issue with our maintenance team to prevent similar occurrences in the future. Your feedback is invaluable in helping us improve our service. If there is anything else we can do to improve your experience or if you have any additional comments, please do not hesitate to contact us. Thank you again for your understanding, and we look forward to welcoming you back to aryaduta bandung in the near future under even better conditions. Best regards, Dhaniel J. Front Office Manager
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R***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,5
/10
Reviewed 2 week(s) ago
Friendly staff, clean rooms but the bathroom is lacking
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Accommodation's Reply
12 Aug 2025
Dear Mr./Ms. R*I, Thank you for choosing aryaduta bandung and taking the time to leave a review regarding your recent stay with us. We are pleased to hear that you found our staff friendly and our room clean. However, we apologize for any inconvenience you experienced with the bathroom facilities. Please be assured that we take this matter seriously and will be contacting our housekeeping team immediately to ensure all areas meet our high standards of cleanliness. Your feedback is invaluable in helping us improve our service, and we appreciate your input. We look forward to welcoming you back to aryaduta bandung in the future, providing you with an even better experience. Thank you again for your comments. Best regards, Dhaniel J. Front Office Manager
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N***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,7
/10
Reviewed 2 week(s) ago
The service is very good. And for the price compared to the very spacious room, it is very worth it!! (In fact, this is beyond expectations) I tried two types of rooms, namely business and deluxe. If you want more space, you can try the deluxe (this even has a special sitting area) but the business room is already very spacious 🫶🏻. But the quality of the breakfast taste could be improved, because it is still lacking and seems ordinary compared to other hotels in its class ☺️
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Accommodation's Reply
12 Aug 2025
Dear Mr./Ms. N*h, Thank you for choosing aryaduta bandung and taking the time to share your feedback regarding your recent stay with us. We are delighted to hear that you were satisfied with our service and that our spacious rooms exceeded your expectations. We are pleased to know that the Business and Deluxe rooms met your needs, especially the additional seating area in the Deluxe rooms. We appreciate your feedback regarding the quality of our breakfast. Please be assured that we take guest feedback seriously, and we will review our breakfast menu to improve its quality and variety, ensuring it is more in line with our standards. Your insight is invaluable in helping us improve our service, and we look forward to welcoming you back to aryaduta bandung soon for an even better experience. Best regards, Dhaniel J. Front Office Manager
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E***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,5
/10
Reviewed 2 week(s) ago
The hotel parking always full at the weekend, we have to park in mall parking. Receptionist gives room as requested 👍🏼 The breakfast menu is not very varied.
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Accommodation's Reply
12 Aug 2025
Dear Mr/s. E***a, Thank you for choosing ARYADUTA Bandung and taking the time to share your feedback regarding your recent stay with us. We appreciate your insights, as they help us enhance our services and provide a better experience for all our guests. I apologize for the inconvenience you experienced with parking during the weekend. We understand how important it is to have convenient access to parking facilities, and we are actively exploring solutions to improve this situation. I am glad to hear that our receptionist was able to accommodate your room request. It’s always our goal to ensure that our guests feel comfortable and well taken care of during their stay. Regarding the breakfast menu, I appreciate your comments about its variety. We are continually reviewing and updating our offerings based on guest feedback, and I will certainly pass along your suggestions to our culinary team for consideration. Thank you once again for sharing your thoughts with us. We hope to welcome you back to ARYADUTA Bandung in the future and provide an even more enjoyable experience. Best regards, Dhaniel J Front Office Manager
I***z
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,7
/10
Reviewed 3 week(s) ago
This is my second stay here with kids. Although the hotel is a bit old, the facilities are still very well maintained. Most importantly, for a relatively affordable price, I got a hotel with a spacious room, a bathtub, direct access to BIP, a swimming pool, a mini zoo, and a kids club. What was a bit unfortunate was that I got a room directly facing the cafe/food court. When I stayed (Saturday-Sunday), there was live music until midnight, which was quite disturbing to sleep, and the wait time for the elevator was quite long. Overall, it was okay and I would stay at Aryaduta again.
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Accommodation's Reply
06 Aug 2025
Dear Mr./Ms. I*z, Thank you for choosing and taking the time to share your experience during your recent stay at Aryaduta Bandung. We are pleased to hear that you and your children enjoyed the spacious accommodations, amenities such as the bathtub, swimming pool, mini zoo, and kids' club, as well as easy access to BIP. We appreciate your feedback regarding the noise from the live music in the cafe/food court. We understand how important a good night's sleep is, especially when traveling with a family. Please rest assured, we will discuss this issue with our team to find a solution for future guests. We also appreciate your comment about the elevator wait time and we will look into solutions for the future. We thank you for your overall positive impression and look forward to welcoming you back to Aryaduta Bandung on your next visit. If there is anything specific we can do to improve your experience in the future, please do not hesitate to let us know. Best regards, Dhaniel J. Front Office Manager
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