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Traveler Reviews Ra Premiere Simatupang
Number of reviews per page
20
20
40
40
Customer reviews
Verified Traveler
Staycation
10,0
/10
Reviewed 12 hour(s) ago
I've been a regular here, I've been here often, so happy to come here ❤️
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Hamdani W.
Business
10,0
/10
Reviewed 5 day(s) ago
Clean, friendly staff, delicious food.
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p***u
Leisure
8,2
/10
Reviewed 5 week(s) ago
The staff is friendly, the toilet water is a bit cloudy and a little damaged
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I***n
10,0
/10
Reviewed 6 week(s) ago
The hotel is really nice, especially since there is a work desk for meetings, etc.
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N***a
Business
8,5
/10
Reviewed 6 week(s) ago
It's the best when you stay here
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v***a
Business
5,0
/10
Reviewed 7 week(s) ago
For the deluxe studio room type, there is no description of double bed and king bed.
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R***a
Staycation
8,2
/10
Reviewed 7 week(s) ago
The room and living room were very well-sized, but unfortunately, there was a plumbing issue when I arrived, causing the bidet to shut off and the water to become cloudy several times. It looks like it needs a little renovation to make it feel cleaner. The breakfast buffet has plenty of options.
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FI
Florensia I. C.
Staycation
10,0
/10
Reviewed 11 week(s) ago
Friendly staff, excellent cleanliness, delicious food, and a great location. The only downside is the toilet water, which smells like moss.
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EA
Ersa A. R.
Staycation
10,0
/10
Reviewed 12 week(s) ago
Spending our Raya here, no regret at all.
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A***d
Staycation
8,3
/10
Reviewed 12 week(s) ago
Great rooms, great location. Need to seriously install a bidet for Asian guests.
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T***r
Staycation
8,8
/10
Reviewed 14 week(s) ago
After a fairly heavy downpour, water leaked through the walls, dripping until the morning. I'm not sure if this was due to the rain or a leaking water pipe. Hopefully, the hotel will address this issue for the comfort of its guests.
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L***N
Business
10,0
/10
Reviewed 15 week(s) ago
Easy check-in process and friendly staff
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Verified Traveler
Leisure
10,0
/10
Reviewed 17 week(s) ago
The hotel staff is friendly and very helpful.
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1 people find it helpful
D***n
5,6
/10
Reviewed 17 week(s) ago
Toilet using recycled water, cloudy and smells bad, the curtain is broken, there's vomit on the elevator floor, staff entered my room without permission while I was still in the room, really disappointed!!
2 people find it helpful
A***o
10,0
/10
Reviewed 17 week(s) ago
The employees are very friendly in serving customers.
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J***o
Staycation
9,0
/10
Reviewed 19 week(s) ago
Staff are friendly and overall service is good. The room is clean and spacious. Only the kids' playground is a bit dirty— the slides and toys need some maintenance
1 people find it helpful
R***a
Business
9,7
/10
Reviewed 20 week(s) ago
My first stay here was really good for this price. The staff was friendly, the room was clean, the sheets and towels were clean, the hot water was good, not damp, and the food was also good, both in taste and variety. I will definitely stay here again next time. However, access to the Cilandak area is definitely congested, so please be patient.
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S***i
8,5
/10
Reviewed 22 week(s) ago
Ok but unfortunately the TV remote doesn't work properly
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1 people find it helpful
Accommodation's Reply
20 Jan 2026
Dear valued customer, Thank you for your feedback. We apologize for the inconvenience caused by the TV remote control. This feedback will be taken into consideration. Sincerely, Ra Premier Simatupang
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B***a
9,4
/10
Reviewed 24 week(s) ago
The friendliness of the staff makes you want to come back again
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1 people find it helpful
Accommodation's Reply
20 Jan 2026
Dear customer, thank you for your valuable review. We are delighted that you were satisfied with our staff's friendliness and returned to us. We look forward to your next visit. Thank you. Ra Premiere Simatupang
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WM
Wina M.
5,0
/10
Reviewed 24 week(s) ago
My first stay was very memorable. At check-in, the kids were given a free gelato coupon. Then, when we were in the room, the facilities were quite complete. The room was spacious and clean. I can recommend staying again. Thank you, Ra Premiere Simatupang, for the service provided.
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1 people find it helpful
Accommodation's Reply
22 Jan 2026
Dear Valued Guest, Thank you for sharing your stay with us. We are delighted to hear that your first experience was positive, from check-in and room amenities to the service we provided. Thank you for your feedback, and we hope to welcome you back to Ra Premier Simatupang again. Sincerely, Ra Premier Simatupang