Overall Ratings & Reviews Hotel Cisarua Indah

It's a shame the hotel is poorly maintained. The facilities are very limited. There is no fan let alone AC. The bathroom door cannot be locked. The water tap is leaking. The mattress is hard. The room is also stuffy and the air is not comfortable in the room or outside the hotel area. I checked in on Saturday night, then Sunday morning I went on vacation to Taman Safari. When I returned to the hotel, all the gates were closed. It turned out that the officer said the hotel was only open to the public on Saturdays and Sundays, Mondays to Thursdays in the cottage rooms (in the hotel across the street) but there was no confirmation from the officer. Finally my belongings were still in the first hotel, told to be moved to the cottage hotel.

The view is nice in the morning and it's really cold, it's the best.

Because I was curious at first for the price of 260 plus breakfast even though it was just fried noodles, I thought it was so-so. Complete amenities, towels are available, but I think the bed sheet needs to be considered because it's a bit itchy. If you're just stopping by because of traffic jams, it's pretty good. The room is indeed vintage, the concept is a bit old. This hotel's plus is really helped by the young receptionist with glasses, she's super friendly + helpful. In terms of location, food and facilities, I think it's pretty good. For the super helpful receptionists, I hope your hospitality remains good. Because you guys really help make this hotel a plus.

the place is nice, close to Cisarua market.

Recommendation close to Jalan. Braga. For comfort is normal. Only access to Jalan. Braga is very close.

The room was stuffy and humid, but it was ok.

If you just want to stop by and spend the night for 1 day, it's pretty good + the location is right on the side of the road and there are places to eat outside the hotel.. you can also walk... Hot water, cold water, closet/toilet, all function well.. The only drawbacks are cleanliness, blankets and only 1 plug... And there's no AC/fan or wifi, but at night the air is quite cold so you need an extra blanket.. Breakfast is okay, according to the price given.. Thank you to the friendly staff, hopefully the management will improve a little.. enough for the location right on the side of the road..

The place is fun and delicious, the air is comfortable, the place is also safe.

strategic location, cleanliness and facilities are quite good. friendly staff. only the color of the room area needs to be tidied up again and for swimming you have to go to the cottage hotel across.

I've been there several times, near places to eat, banks, shops

The hotel is full of ghosts and is scary

Actually this is a good hotel recommendation, but because of poor management and maintenance this hotel has become very shabby and unkempt. Hopefully in the future it can be better.

tq Traveloka for the best price 😊, the building is not a new building, but the staff service is fast and friendly, complete bathroom amenities such as soap, shampoo to toothpaste, and the water heater works well 😊.. , at first I was sure everything was fine even though I read spoky reviews, it turned out to be fine.. went out to get water in the middle of the night Refill everything fine, 😊, the location is strategic near the market, you can swim but you have to cross first, tq for nice hospitality, hopefully in the future there will be renovations so that the building looks younger.. anyway, we are happy n vibes foggy when it rains at the hotel, amazing. 😊👍

I checked in with my husband on January 27 and checked out on January 28, 25, the staff did not know the condition of the room, the bathroom was full of ants, dirty and smelly, the sheets and blankets were not clean. The restaurant table was dirty and dusty. The location from the front to the room was a bit scary at night. The location of the hotel is indeed strategic and easy to reach. Considering this experience, maybe I will think twice about coming back here again.

the staff are all friendly the service is also okay, we asked for a hot water refill and they took it .. the place is comfortable for an affordable price the place is okay, the place is very strategic. want to eat just go in front of the food vendors all prices from cheap to expensive are available .. hopefully in the future it can be renovated to be more comfortable and pay attention to the closet because the flush doesn't work so you have to flush it manually and hopefully in the future there can be a playground for the children. overall okay but of course there are pluses and minuses.

It's crowded and close to the food stalls so you don't have to worry about being hungry and cold. Even though there's no AC.

The cleanliness of the room is very bad, there are many small animals like fleas that make the whole body itch. At 3 am I woke up and my body was covered in red itchy rashes.

dirty sheets dirty bathroom dirty floor

Toilet in each room, if possible, please improve.

Only special request. Not sure.