Dear Sir/Madam, Warm Greetings from Amaris Hotel Pettarani Makassar! Thank you Sir/Madam for taking the time to give a review and share your experience while visiting our hotel. We apologize for the incident that you experienced, especially the condition of the room that was not as expected, namely there was dirt on the table, chairs and floor as well as sheets that had stains. We have conducted an investigation and conveyed it to the relevant team to be able to improve in the future. Once again, we apologize for the incident that you experienced and we hope that you can still trust us to serve you again at Amaris Hotel Pettarani Makassar. May you always be given health, prosperity and success. Best regards, Daniel Soetiono. Hotel Manager