Traveloka (7.181)
Other sources (4)
8,3
Very Good
From 7.181 reviews
Provided by travelers on
Cleanliness
8,3
Room Comfort
8,3
Meal
8,1
Location
8,5
Service and Facilites
8,3
People often mention about Grand Hawaii Hotel
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Distance to City Center (70)
Staff Friendliness (64)
Ambiance (64)
Bathroom (54)
Bedroom (52)
Accessibility (51)
Surroundings (45)
Hotel Area (41)
Room Space (38)
Taste (36)
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Traveler Reviews Grand Hawaii Hotel
Number of reviews per page
20
40
Customer reviews
I***n
10,0
/10
Reviewed 11 hour(s) ago
Easy to reach in the city center, clean and fragrant
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I***n
Business
10,0
/10
Reviewed 11 hour(s) ago
Clean, fragrant, clean, very friendly service
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I***n
10,0
/10
Reviewed 11 hour(s) ago
Very cool, spacious and very comfortable
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I***n
Business
10,0
/10
Reviewed 11 hour(s) ago
Nice, comfortable, very clean and tidy, recommended
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g***i
10,0
/10
Reviewed 4 day(s) ago
alternative family choice
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A***v
9,7
/10
Reviewed 5 day(s) ago
If the door access card is not working, the hotel will follow up immediately.
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Accommodation's Reply
28 Jul 2025
Dear Mr./s A*v, Warm greetings from Grand Hawaii Hotel Pekanbaru. Thank you for staying at our hotel and for your review. We will strive to improve our hotel facilities and services even further in the future. We look forward to welcoming you back to our hotel in the coming days. Best Regards, Manager
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AR
Abdur R. 2.
8,8
/10
Reviewed 5 day(s) ago
nice but wifi isnt funcitioning this time usually its not a problem
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Accommodation's Reply
28 Jul 2025
Dear Mr. Abdur R. 2, Warm greetings from Grand Hawaii Hotel Pekanbaru. Thank you for staying at our hotel and for your review. We will strive to improve our hotel facilities and services even further. We look forward to welcoming you back to our hotel in the coming days. Best regards, Manager
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jp
joanda p.
Leisure
9,7
/10
Reviewed 1 week(s) ago
Jos, very comfortable, I really recommend it here, man
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Accommodation's Reply
28 Jul 2025
Dear Mr./s Joanda P, Warm greetings from Grand Hawaii Hotel Pekanbaru. Thank you very much for staying at our hotel and for your review. We look forward to welcoming you back to our hotel in the coming days. Best regards, Manager
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M***d
Business
9,3
/10
Reviewed 1 week(s) ago
Best hotel, it's clean and the food is really okay.
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Accommodation's Reply
28 Jul 2025
Dear Mr./s M*d, Warm greetings from Grand Hawaii Hotel Pekanbaru. Thank you very much for staying at our hotel and for your review. We look forward to welcoming you back to our hotel in the coming days. Best regards, Manager
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Firdaus S.
Business
9,7
/10
Reviewed 1 week(s) ago
The staff is friendly, the environment is comfortable, and the breakfast menu suits your taste.
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Accommodation's Reply
28 Jul 2025
Dear Mr. Firdaus S, warm greetings from Grand Hawaii Hotel Pekanbaru. Thank you for staying at our hotel and for your review. We will strive to improve our hotel services and facilities even further. We look forward to welcoming you back to our hotel in the coming days. Best regards, Manager
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F
Fadly
10,0
/10
Reviewed 2 week(s) ago
The hotel is comfortable, clean, breakfast is okay.
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Accommodation's Reply
28 Jul 2025
Dear Mr. Fadly, warm greetings from Grand Hawaii Hotel Pekanbaru. Thank you for staying at our hotel and for your review. We will strive to further improve our hotel services and facilities. We look forward to welcoming you back to our hotel in the coming days. Best regards, Manager.
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R***s
9,7
/10
Reviewed 3 week(s) ago
nice, clean, comfortable, close to the city center
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Accommodation's Reply
28 Jul 2025
Dear Mr./s R*s, Warm greetings from Grand Hawaii Hotel Pekanbaru. Thank you for staying at our hotel and for your review. We will strive to improve our hotel facilities and services even further. We look forward to welcoming you back to our hotel in the coming days. Best Regards, Manager
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Y***y
Staycation
8,5
/10
Reviewed 3 week(s) ago
Comfortable and quiet... If the TV is replaced with Android TV, it will be even more satisfying of course.
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1 people find it helpful
Accommodation's Reply
28 Jul 2025
Dear Mr./s Y*y, Warm greetings from Grand Hawaii Hotel Pekanbaru. Thank you for staying at our hotel and for your review. We will strive to improve our hotel services and facilities even further. We look forward to welcoming you back to our hotel in the coming days. Best Regards, Manager
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A***t
Leisure
8,5
/10
Reviewed 3 week(s) ago
Kind and helpful, in a room with a blackout, he immediately responded.
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Accommodation's Reply
28 Jul 2025
Dear Mr./s A*t, Warm greetings from Grand Hawaii Hotel Pekanbaru. Thank you for staying at our hotel and for your review. We will strive to improve our hotel services and facilities even further in the future. We look forward to welcoming you back to our hotel in the coming days. Best Regards, Manager
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S***a
Leisure
9,4
/10
Reviewed 4 week(s) ago
It was great. Location is close to food places. Staff is friendly.
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Accommodation's Reply
28 Jul 2025
Dear Mr./s S*a, Warm greetings from Grand Hawaii Hotel Pekanbaru. Thank you for staying at our hotel and for your review. We will strive to improve our hotel facilities and services even further in the future. We look forward to welcoming you back to our hotel in the coming days. Best Regards, Manager
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S***s
10,0
/10
Reviewed 6 week(s) ago
Highly recommended for a hotel in PKU, reasonable price
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Accommodation's Reply
25 Jun 2025
Dear Mr./s S*s, warm greetings from Grand Hawaii Hotel Pekanbaru. We would like to thank you very much for staying at our hotel and giving us your review. Hopefully we can improve our service even better. We look forward to welcoming Mr./s S*s back in the coming days at our hotel. Best Regard. Manager
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T***d
Staycation
10,0
/10
Reviewed 9 week(s) ago
The hotel staff is very friendly and polite. The hotel surroundings are clean and comfortable. Access to the city center is close. The best quality 5-star hotel. The hotel staff is very friendly and polite. The hotel surroundings are clean and comfortable. Access to the city center is close. The best quality 5-star hotel. The hotel staff is very friendly and polite. The hotel surroundings are clean and comfortable. Access to the city center is close. The best quality 5-star hotel.
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Accommodation's Reply
09 Jun 2025
Dear Mr./s T*d, warm greetings from Grand Hawaii Hotel Pekanbaru. We would like to thank you very much for staying at our hotel and giving us your review. Hopefully we can improve our service even better. We look forward to welcoming Mr./s T*d back in the coming days at our hotel. Best Regard. Manager
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S***i
Business
8,8
/10
Reviewed 9 week(s) ago
Hopefully in the future the bathroom facilities can be improved.
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1 people find it helpful
Accommodation's Reply
27 May 2025
Dear Mr./s S*i, Warm greetings from Grand Hawaii Hotel Pekanbaru. We would like to thank you for staying at our hotel and giving your review. In the future, we will improve the bathroom facilities to be even better. We look forward to welcoming Mr./s S*i back in the coming days at our hotel. Warm regards. Manager
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J***i
10,0
/10
Reviewed 10 week(s) ago
Good luck always 👍
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Accommodation's Reply
26 May 2025
Dear Mr./s J*i, warm greetings from Grand Hawaii Hotel Pekanbaru. We would like to thank you very much for staying at our hotel and giving us your review. Hopefully we can improve our service even better. We look forward to welcoming Mr./s J*i back in the coming days at our hotel. Best Regard. Manager
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P***i
Staycation
9,4
/10
Reviewed 10 week(s) ago
comfortable to stay here.
mineral water provided.
safe atmosphere & not noisy.
clean toilet & water can be used properly.
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Accommodation's Reply
23 May 2025
Dear Mr./s P*i, warm greetings from Grand Hawaii Hotel Pekanbaru. We would like to thank you very much for staying at our hotel and giving us your review. Hopefully we can improve our service and facilities in the room even better. We look forward to welcoming Mr./s P*i back in the coming days at our hotel. Best Regard. Manager
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Number of reviews per page
20
40
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