Friendly staff, clean room, will stay again next time

Very satisfied staying at TW Hotel

Perhaps the smoking area should be moved away from the corridor. This way, when you open the door, you won't be hit by the smell of cigarettes.

The room was very clean, comfortable, and spacious. It had a view of Mount Gede. Its location on the main road made it easy to get everywhere.

Comfortable and quiet. The room is very clean.

Friendly and attractive, strategically located near the city center.

Strategic location on the main road, if you want to buy anything, it's close to Alfamart/Indomart, the service is also good, the staff are also friendly, got a room on the 1st floor, the room was clean, fragrant, the hot water was on, toiletries were also provided, basically it's great.. Thank you 👍

I've stayed here many times. The service is excellent, very friendly and humble, the location is strategic, the rooms smell clean and fragrant. The only issue is that the television and TV recorder are covered in dust, and it looks like they're rarely cleaned.

The room is comfortable and well-equipped, but the teapot in the room should be checked more frequently after guests check out. When we checked in yesterday, the teapot still had coffee residue on it.

Hotel staff is friendly, fast in service...

The AC is cold, the room is quite spacious, the bathroom is clean, minus the slight smell of cigarettes 🙂

The room is comfortable, spacious, clean, fragrant, suitable for that price 👍

Friendly staff, clean, tidy rooms, and close to Alfamart.

Friendly staff, clean, tidy rooms, and close to Alfamart.

Friendly staff, clean, tidy rooms, and close to Alfamart.

Friendly prices and attractive rooms

Good hotel and reliable price and good service

When I wanted to check in, it was already late and I was tired from work, but the receptionist was still friendly and said, "Please, sir, in room so-and-so on the 2nd floor after the stairs to the left, I have prepared the room." Great, right? The friendliness... pretty cool for the service.

Finished the meeting at the hotel at 11:30 PM, the hotel staff were still serving me in a friendly manner, this is really cool... went into the room and immediately lay down to rest

I've been a regular here whenever I come back to Cianjur. My previous room was just a bit lacking, with lots of ants. But yesterday I got room 9, near the reception, which was much more organized and tidy. The Wi-Fi was also faster than before. I'm really satisfied.