8,5
Very Good
From 7.587 reviews
Provided by travelers on
Cleanliness

8,6

Room Comfort

8,5

Meal

8,0

Location

8,6

Service and Facilites

8,4

People often mention about MaxOneHotels.com @ Kramat - Jakarta
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Bedroom (45)
Distance to City Center (41)
Accessibility (40)
Staff Friendliness (38)
Bathroom (33)
Ambiance (31)
Surroundings (30)
Hotel Area (27)
Check-in/out Time (26)
Wifi (25)
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Traveler Reviews MaxOneHotels.com @ Kramat - Jakarta

Number of reviews per page
20
40
Customer reviews
A***y
icon-origin-TRAVELOKA
6,1
/10
Reviewed 5 day(s) ago
Not maintained, dusty, AC is not cold!
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Sri
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Medical
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8,2
/10
Reviewed 1 week(s) ago
I chose Max One because it was within walking distance to and from St. Carolus Hospital. The room, along with the facilities and services provided, were generally good. I was lent an umbrella and a hairdryer. Thank you.
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Accommodation's Reply
25 Jul 2025
Dear Sir/Madam, Thank you for taking the time to fill out this form and for giving us a positive review rating for Maxone Kramat. We are glad that you had a pleasant experience. We will continue to strive to improve and maintain the quality of our service to our guests. Your input is very valuable and can improve our performance in the future. We look forward to welcoming you on your next visit. Best regards, Management. Maxone Kramat.
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F***i
icon-origin-TRAVELOKA
9,4
/10
Reviewed 2 week(s) ago
Clean place and spacious bathroom. Got free snacks too 🙏🏻💜 best. Access to the room is good, security is good 👍. Staff are friendly and easy to communicate with. Good experience and you should try it too.
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1 people find it helpful
Accommodation's Reply
25 Jul 2025
Dear Sir/Madam, Thank you for taking the time to fill out this form and for giving us a positive review rating for Maxone Kramat. We are glad that you had a pleasant experience. We will continue to strive to improve and maintain the quality of our service to our guests. Your input is very valuable and can improve our performance in the future. We look forward to welcoming you on your next visit. Best regards, Management. Maxone Kramat.
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V***V
icon-Business
Business
icon-origin-TRAVELOKA
9,4
/10
Reviewed 2 week(s) ago
Close to train access, both Senen and Gambir Stations.
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Accommodation's Reply
21 Jul 2025
Dear Sir/Madam, Thank you for taking the time to fill out this form and for giving us a positive review rating for Maxone Kramat. We are glad that you had a pleasant experience. We will continue to strive to improve and maintain the quality of our service to our guests. Your input is very valuable and can improve our performance in the future. We look forward to welcoming you on your next visit. Best regards, Management. Maxone Kramat
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Jesaya S. B. S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,7
/10
Reviewed 3 week(s) ago
The food, combined with Boplo gado-gado, was delicious. The room had a pleasant atmosphere.
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Accommodation's Reply
14 Jul 2025
Dear Mr./Ms. Jesaya S. B. S., Thank you for taking the time to fill out and provide a good review rating for Maxone Kramat. We are glad that you had a pleasant experience. We will continue to strive our best to improve and maintain the quality of our service to our guests. Your input is very valuable and can make it even better in the future. We will be happy to welcome you on your next visit. Best regards, Management. Maxone Kramat
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a***l
icon-Medical
Medical
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 week(s) ago
Every time I go to Jakarta, I always stay here. It's very nice and comfortable.
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Accommodation's Reply
14 Jul 2025
Dear Sir/Madam, Thank you for taking the time to fill out this form and for giving us a positive review rating for Maxone Kramat. We are glad that you had a pleasant experience. We will continue to strive to improve and maintain the quality of our service to our guests. Your input is very valuable and can improve our performance in the future. We look forward to welcoming you on your next visit. Best regards, Management. Maxone Kramat.
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S***a
icon-Business
Business
icon-origin-TRAVELOKA
8,0
/10
Reviewed 4 week(s) ago
Room cleanliness and comfort need to be improved and fixed.
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Accommodation's Reply
14 Jul 2025
Dear Sir/Madam, Thank you for taking the time to write a very good rating & review for Hotel Maxone Kramat Jakarta. We are glad that you had a pleasant experience. We always strive to maintain guest satisfaction with our services and facilities. Your input is very valuable and can improve in the future. We are happy to welcome you on your next visit. Best regards, Management. Maxone Kramat
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C***A
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,5
/10
Reviewed 4 week(s) ago
The staff was helpful, friendly, and accommodating.
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Accommodation's Reply
14 Jul 2025
Dear Sir/Madam, Thank you for taking the time to fill out this form and for giving us a positive review rating for Maxone Kramat. We are glad that you had a pleasant experience. We will continue to strive to improve and maintain the quality of our service to our guests. Your input is very valuable and can improve our performance in the future. We look forward to welcoming you on your next visit. Best regards, Management. Maxone Kramat.
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C***A
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,5
/10
Reviewed 4 week(s) ago
The staff was very friendly and accommodating.
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Accommodation's Reply
14 Jul 2025
Dear Sir/Madam, Thank you for taking the time to fill out this form and for giving us a positive review rating for Maxone Kramat. We are glad that you had a pleasant experience. We will continue to strive to improve and maintain the quality of our service to our guests. Your input is very valuable and can improve our performance in the future. We look forward to welcoming you on your next visit. Best regards, Management. Maxone Kramat.
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Evie p. s.
icon-origin-TRAVELOKA
9,7
/10
Reviewed 4 week(s) ago
This hotel is recommended for staying
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1 people find it helpful
Accommodation's Reply
14 Jul 2025
Dear Ms. Evie, Thank you for taking the time to fill in and provide a good review rating for Maxone Kramat. We are glad that you had a pleasant experience. We will continue to strive our best to improve and maintain the quality of our service to our guests. Your input is very valuable and can make it even better in the future. We will be happy to welcome you on your next visit. Best regards, Management. Maxone Kramat
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M***a
icon-origin-TRAVELOKA
8,2
/10
Reviewed 4 week(s) ago
A fairly comfortable budget hotel
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1 people find it helpful
Accommodation's Reply
14 Jul 2025
Dear Sir/Madam, Thank you for taking the time to fill out this form and for giving us a positive review rating for Maxone Kramat. We are glad that you had a pleasant experience. We will continue to strive to improve and maintain the quality of our service to our guests. Your input is very valuable and can improve our performance in the future. We look forward to welcoming you on your next visit. Best regards, Management. Maxone Kramat
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Rizky W.
icon-origin-TRAVELOKA
9,4
/10
Reviewed 4 week(s) ago
The hotel is close to access everywhere, if you want to go to the rest area, get off, if you want to eat fast food, go to the neighboring Popeyes, on the side of the main road.
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Accommodation's Reply
14 Jul 2025
Dear Mr. Rizky W., Thank you for taking the time to fill out and provide a good review rating for Maxone Kramat. We are glad that you had a pleasant experience. We will continue to strive to improve and maintain the quality of our service to our guests. Your input is very valuable and can improve our performance in the future. We look forward to welcoming you on your next visit. Best regards, Management. Maxone Kramat
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R***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,7
/10
Reviewed 5 week(s) ago
Comfortable, clean, easy access for motorcycle taxis.
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1 people find it helpful
Accommodation's Reply
14 Jul 2025
Dear Sir/Madam, Thank you for taking the time to fill out this form and for giving us a positive review rating for Maxone Kramat. We are glad that you had a pleasant experience. We will continue to strive to improve and maintain the quality of our service to our guests. Your input is very valuable and can improve our performance in the future. We look forward to welcoming you on your next visit. Best regards, Management. Maxone Kramat
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R***I
icon-origin-TRAVELOKA
9,1
/10
Reviewed 5 week(s) ago
The first experience of staying at this hotel is very comfortable, clean, good and complete facilities, the price is pocket-friendly, the location is very strategic in the center of Jakarta, making it easy to access various other places. The service is okay, the staff is also friendly. Staycation here is recommended 👍🏻
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Accommodation's Reply
01 Jul 2025
Dear Sir/Madam, Thank you for taking the time to fill in and give a good review rating for maxone kramat. We are glad that you had a pleasant experience. We will continue to try our best to improve and maintain the quality of our service to our guests. Your input is very valuable and can make it better in the future. We will be happy to welcome you on your next visit. Best regards, Management. Maxone kramat
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Evie p. s.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 6 week(s) ago
Hotel access close to Gambir Station and Transjakarta access. Love the free snacks provided in each room.
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1 people find it helpful
Accommodation's Reply
01 Jul 2025
Dear Mrs. Evie p. S. Dear, Thank you for taking the time to fill in and give a good review rating for maxone kramat. We are glad that you had a pleasant experience. We will continue to try our best to improve and maintain the quality of our service to our guests. Your input is very valuable and can make it better in the future. We will be happy to welcome you on your next visit. Best regards, Management. Maxone kramat
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Agustinus P.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 8 week(s) ago
The receptionist was friendly, it was late at night so the staff was a bit quiet, the security was polite and friendly.
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Accommodation's Reply
18 Jun 2025
Dear Mr. Agustinus P, Thank you for taking the time to fill in and give a good review rating for maxone kramat. We are glad that you had a pleasant experience. We will continue to try our best to improve and maintain the quality of our service to our guests. Your input is very valuable and can make it better in the future. We will be happy to welcome you on your next visit. Best regards, Management. Maxone kramat
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Mirah A. A.
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 8 week(s) ago
Very satisfying service.
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Accommodation's Reply
18 Jun 2025
Dear Mrs. Mirah A. A, Thank you for taking the time to write a very good rating & review for Hotel maxone kramat Jakarta, We are glad that you had a pleasant experience. We always strive to maintain guest satisfaction with our services and facilities. Your input is very valuable and can make it better in the future. We will be happy to welcome you on your next visit. Best regards, Management. Maxone kramat
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I***a
icon-Medical
Medical
icon-origin-TRAVELOKA
5,9
/10
Reviewed 8 week(s) ago
This was the most unpleasant experience staying at the MaxOne Kramat hotel. The room I stayed in was full of small cockroaches, the hotel had sprayed it, but these insects were still there, not only in the toilet but also on the bed. In addition, the toilet was rather dirty and the towels and mats were torn. The wifi was also unstable. For breakfast, in my opinion, there was 1 morning whose menu was disappointing, there was no animal protein menu at all. The advantage of this hotel is only because of its location which is close to our activity venue.
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2 people find it helpful
Accommodation's Reply
05 Jun 2025
Dear Sir/Madam, Thank you for your review of our hotel, We would like to apologize to you for the inconvenience you experienced. The review you provide will be our motivation to continue to provide the best service and provide comfort to all our guests. Once again, thank you for being our guest and we hope to welcome you back on your next visit to maxone kramat Jakarta. Best regards, Management. Maxone kramat
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C***a
icon-Transit
Transit
icon-origin-TRAVELOKA
6,3
/10
Reviewed 9 week(s) ago
in the first room there was black mold on the wall, and asked to change rooms. after changing it was better but unfortunately the bathroom was not well maintained, it can be seen from the main shower that cannot be used because the button is broken so only a small shower can be used.
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Accommodation's Reply
05 Jun 2025
Dear Sir/Madam, Your review has been well received, we are sorry for the inconvenience that occurred during your stay with us. Your review has been submitted to the relevant department for further action and handling so that it does not happen again. Once again, thank you for being our guest and we hope to welcome you back on your next visit to maxone kramat Jakarta. Best regards, Management. Maxone kramat
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C***n
icon-origin-TRAVELOKA
10,0
/10
Reviewed 10 week(s) ago
The rooms are spacious and clean and easy to access.
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1 people find it helpful
Accommodation's Reply
05 Jun 2025
Dear Sir/Madam, Thank you for taking the time to fill in and give a good review rating for maxone kramat. We are glad that you had a pleasant experience. We will continue to try our best to improve and maintain the quality of our service to our guests. Your input is very valuable and can make it better in the future. We will be happy to welcome you on your next visit. Best regards, Management. Maxone kramat
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Number of reviews per page
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40