8,4
Very Good
From 1.352 reviews
Provided by travelers on
Cleanliness

8,5

Room Comfort

8,4

Meal

8,1

Location

8,6

Service and Facilites

8,4

People often mention about Sienna Inn
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Distance to City Center (12)
Ambiance (11)
Surroundings (10)
Bedroom (10)
Bathroom (10)
Accessibility (9)
Staff Friendliness (9)
Wifi (9)
Hotel Area (9)
Room Space (8)
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Traveler Reviews Sienna Inn

Number of reviews per page
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40
Customer reviews
H***a
icon-origin-TRAVELOKA
6,8
/10
Reviewed 2 week(s) ago
Because under the mattress there is a board base so every time we move, it makes a sound, which makes sleeping uncomfortable, and the floor also makes a cracking sound when we walk, the amenities are incomplete, there is only 1 towel, the hot water in the bathroom cannot be used, there is no place to hang clothes, and they provide a bolster, thank you
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S***a
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Transit
icon-origin-TRAVELOKA
6,8
/10
Reviewed 3 week(s) ago
* The Wi-Fi is very slow. * Only one towel is provided, even though the room can accommodate a maximum of two people. Two towels should still be provided, even though there are only two people occupying the room. * The blanket is very thin and can't be used by two people. * There are many food stalls around the hotel, so finding food is easy.
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T***c
icon-origin-TRAVELOKA
10,0
/10
Reviewed 4 week(s) ago
Good hotel with good experience. The workers are so thoughtful and fast response.
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T***c
icon-origin-TRAVELOKA
10,0
/10
Reviewed 4 week(s) ago
Good hotel with good experience. The workers are so thoughtful and have fast response.
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m***d
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Staycation
icon-origin-TRAVELOKA
6,5
/10
Reviewed 5 week(s) ago
The bed hurts because it feels like the bed is shaking the bed is noisy the hot water heater doesn't work
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M***a
icon-origin-TRAVELOKA
8,1
/10
Reviewed 6 week(s) ago
Yesterday when I happened to stay overnight, the electricity went out several times. It wasn't fast enough for the emergency electricity. And also the voices of people from the next room were heard.
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Muhammad I. W.
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Staycation
icon-origin-TRAVELOKA
8,5
/10
Reviewed 8 week(s) ago
Midnight noisy, lots of people like running, but room ok
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3 people find it helpful
Aminah R.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 9 week(s) ago
got a comfortable room, the atmosphere is also comfortable, especially the breakfast served
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I***N
icon-origin-TRAVELOKA
9,4
/10
Reviewed 13 week(s) ago
I like the glass, it's always clean
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S***i
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Staycation
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9,1
/10
Reviewed 16 week(s) ago
Overall ok, only the hot water doesn't work, only one towel is provided
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T***i
icon-origin-TRAVELOKA
10,0
/10
Reviewed 16 week(s) ago
The check in/out process is very fast, the rooms and facilities are okay, the location is in the city center with cheap prices.
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1 people find it helpful
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Reza F.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 17 week(s) ago
I stayed from 7-10/4/2025. Overall I am satisfied. Hopefully the staff will smile more and greet more often 🙏
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A***a
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Leisure
icon-origin-TRAVELOKA
8,2
/10
Reviewed 17 week(s) ago
The hotel's location is very strategic, it's just that I didn't find an elevator in the hotel, either there wasn't one or I didn't get one. Luckily, there weren't too many stairs, so going up to the 3rd floor wasn't too tiring, it's just a hassle if you have a lot of stuff to carry or a big suitcase.
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7 people find it helpful
Ratna K. W.
icon-Transit
Transit
icon-origin-TRAVELOKA
8,8
/10
Reviewed 18 week(s) ago
The room is comfortable, the food is also delicious.
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2 people find it helpful
A***e
icon-Business
Business
icon-origin-TRAVELOKA
9,0
/10
Reviewed 18 week(s) ago
The room smells of cigarette smoke. Even though I booked a non-smoking room.
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1 people find it helpful
T***r
icon-origin-TRAVELOKA
6,0
/10
Reviewed 19 week(s) ago
The sheets and blankets are itchy and look like they haven't been washed, the towels smell too
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Sylvester B.
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Transit
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8,8
/10
Reviewed 21 week(s) ago
The hotel staff are all nice and good 👍
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1 people find it helpful
J***a
icon-origin-TRAVELOKA
8,5
/10
Reviewed 22 week(s) ago
Suitable for a comfortable and clean stopover
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1 people find it helpful
J***a
icon-origin-TRAVELOKA
8,5
/10
Reviewed 22 week(s) ago
Suitable for a comfortable and clean stopover
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1 people find it helpful
E***n
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Leisure
icon-origin-TRAVELOKA
9,4
/10
Reviewed 27 week(s) ago
The hotel location is very strategic, located in the middle of the city. Very close to several culinary places. The hotel is very easy to find and very easy to access. The best hotel staff service, very friendly and very helpful in the check-in and check-out process with a time that is not too long.
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4 people find it helpful
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