The staff were very friendly, the instructions are crystal clear if you check in late, but the locker has no padlock, you need to rent from them or bring your own padlock. The toiletries are not provided, bring your own including your own towels. I have been to different hostels and this is new to me for toiletries and towels. Last but not least, it was a good place just to sleep and explore Singapore, but remember to bring your own lock to lock the locker.