8,5
Very Good
From 319 reviews
Provided by travelers on
Cleanliness

8,5

Room Comfort

8,3

Meal

7,9

Location

9,0

Service and Facilites

8,5

People often mention about Royal Lodge @ Pagoda Street
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Distance to City Center (8)
Accessibility (7)
Staff Friendliness (7)
Hotel Area (7)
Wifi (6)
Bedroom (6)
Room Space (5)
Bathroom (5)
Family Friendly (4)
Check-in/out Time (4)
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Traveler Reviews Royal Lodge @ Pagoda Street

Number of reviews per page
20
40
Customer reviews
Phong H.
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8,5
/10
Reviewed 3 week(s) ago
Room ok. Friendly staff.
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Accommodation's Reply
11 Sep 2025
Thank you, Phong, for your kind review. We’re happy to hear that you found the room comfortable and appreciated the friendliness of our staff. It’s always a pleasure to welcome guests from Vietnam, and we truly value your warm feedback. We look forward to hosting you again soon for another enjoyable stay.
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Syah R. A. H.
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Leisure
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8,7
/10
Reviewed 5 week(s) ago
Good place, good staff, easy access near MRT and shopping places.
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Accommodation's Reply
11 Sep 2025
Thank you, Syah, for your kind feedback. We’re glad you enjoyed our convenient location near the MRT and shopping areas, and we’re happy our staff made a positive impression on you. It’s always a pleasure to welcome guests from Malaysia, who truly appreciate comfort and accessibility. We look forward to hosting you again soon for another enjoyable stay.
christian G. s.
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8,8
/10
Reviewed 6 week(s) ago
The staff are friendly and welcoming, coffee, chocolate drinks, and teh tarik are available at all times, the atmosphere is calm and the place is safe 24 hours a day.
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1 people find it helpful
A***a
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9,4
/10
Reviewed 8 week(s) ago
Friendly staff and decent stay
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Accommodation's Reply
11 Sep 2025
Thank you so much for your kind review. We’re delighted to hear that our staff’s friendliness made your stay enjoyable and that you had a pleasant overall experience. Guests like you motivate us to continue providing warm hospitality, and we look forward to welcoming you again soon.
Resmiani N.
icon-origin-TRAVELOKA
9,7
/10
Reviewed 9 week(s) ago
The staff is very friendly lovelovelove 🥰 the location is really good
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Accommodation's Reply
11 Sep 2025
Thank you so much, Resmiani, for your wonderful review! We’re delighted to know that our friendly staff and convenient location made your stay such a positive experience. It’s always a joy to welcome guests from Indonesia, who truly appreciate warm hospitality and comfort. We look forward to hosting you again soon with the same care and friendliness.
ANDI H.
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Leisure
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5,4
/10
Reviewed 19 week(s) ago
Worst hostel. I paid for 3 nights but only stayed 1 night. Lots of mites in the mattress.
1 people find it helpful
Accommodation's Reply
11 Sep 2025
Thank you, Andi, for sharing your experience. We sincerely apologize for the discomfort you faced with the mattress and that your stay did not meet expectations. Guests from Indonesia truly value cleanliness and comfort, and we deeply regret falling short in this regard. Please rest assured that we have already addressed this issue with our housekeeping team to ensure it does not happen again. Your feedback is very important to us, and we hope you might give us another chance in the future to provide a much better stay.
I***m
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Staycation
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8,5
/10
Reviewed 20 week(s) ago
It's literally in the middle of Chinatown, so we can low-key stroll around there.
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Accommodation's Reply
11 Sep 2025
Thank you for your kind review! We’re glad you enjoyed our central location in Chinatown and that it made exploring the area easy and enjoyable. We truly appreciate your feedback and look forward to welcoming you back for another pleasant stay.
Dody J. M.
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Leisure
icon-origin-TRAVELOKA
9,1
/10
Reviewed 23 week(s) ago
The staff are all very friendly and helpful, especially Joy! I will definitely choose this hostel again in the future. Tips: This hostel does NOT have 24-hour check-in service. Make sure you check in before 7 PM.
3 people find it helpful
Accommodation's Reply
11 Sep 2025
Thank you, Dody, for your kind review and for recognizing Joy and our team’s efforts. We’re delighted to hear that their friendliness and helpfulness made your stay enjoyable. It’s always a pleasure to welcome guests from Indonesia, who truly value warm hospitality. We also appreciate your practical tip about our check-in hours, which will surely help future travelers. We look forward to hosting you again on your next visit.
ANTONY B. S.
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Leisure
icon-origin-TRAVELOKA
8,1
/10
Reviewed 23 week(s) ago
The staff were very friendly, the instructions are crystal clear if you check in late, but the locker has no padlock, you need to rent from them or bring your own padlock. The toiletries are not provided, bring your own including your own towels. I have been to different hostels and this is new to me for toiletries and towels. Last but not least, it was a good place just to sleep and explore Singapore, but remember to bring your own lock to lock the locker.
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1 people find it helpful
Accommodation's Reply
11 Sep 2025
Thank you, Antony, for sharing your detailed feedback. We’re glad you appreciated our friendly staff and clear instructions for late check-in. We’ve also noted your comments regarding toiletries, towels, and locker padlocks, and we will work on making these points clearer for future guests. It’s always helpful to hear from travelers like you who have experienced different hostels, as it allows us to improve further. We’re happy you still found our place a good spot to rest, and we hope to welcome you again for an even better stay.
G***t
icon-origin-TRAVELOKA
8,5
/10
Reviewed 25 week(s) ago
Good location. If you are out the whole day, just sleep in the evening.
1 people find it helpful
Accommodation's Reply
11 Sep 2025
Thank you for your review! We’re glad you enjoyed our convenient location and found our hostel suitable for a good night’s rest after a day of exploring. We appreciate your feedback and hope to welcome you again on your next visit.
Shella D.
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10,0
/10
Reviewed 29 week(s) ago
Suitable for travelers, pocket friendly
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1 people find it helpful
Accommodation's Reply
11 Sep 2025
Thank you so much, Shella, for your wonderful review! We’re delighted to know that you found our hostel suitable for travelers and budget-friendly. It’s always a joy to welcome guests from Indonesia, who truly appreciate comfort and value. We look forward to hosting you again soon for another great stay.
B***g
icon-origin-TRAVELOKA
9,4
/10
Reviewed 29 week(s) ago
Very comfortable and friendly. Close to public transportation and clean place.
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1 people find it helpful
Accommodation's Reply
11 Sep 2025
Thank you so much for your kind review! We’re very happy to know you found our hostel comfortable, friendly, and conveniently located near public transport and clean surroundings. It’s always a pleasure to welcome guests from Indonesia, who truly value warmth and practicality. We look forward to hosting you again soon.
M***a
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Leisure
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9,4
/10
Reviewed 41 week(s) ago
Super strategic location. Clean room and toilet/bathroom. Staff friendly
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Accommodation's Reply
11 Sep 2025
Thank you so much for your kind review! We’re delighted to know you enjoyed our strategic location, clean facilities, and the friendliness of our staff. Feedback like yours inspires us to keep providing the best possible experience. We look forward to welcoming you again soon.
m***d
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Leisure
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8,5
/10
Reviewed 51 week(s) ago
Nothing special, the top bunk has no curtain or cover, privacy is not maintained. The rest is quite good, no deposit, location is close to exit A of Chinatown station.
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1 people find it helpful
Accommodation's Reply
11 Sep 2025
Thank you for your detailed feedback. We’re glad you appreciated our convenient location near Chinatown MRT and that overall your stay was good. We’ve also noted your comments about privacy and facilities, and we’ll continue to work on improving these areas. It’s always a pleasure to welcome guests from Indonesia, and we hope to host you again for an even more comfortable stay.
Sinh T.
icon-origin-TRAVELOKA
9,7
/10
Reviewed 52 week(s) ago
Receptionist cheerful, attentive, clean and tidy room ok
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Accommodation's Reply
11 Sep 2025
Thank you, Sinh, for your wonderful review. We’re delighted to hear that you appreciated our friendly and attentive reception, as well as the cleanliness and neatness of our rooms. It’s always a pleasure to welcome guests from Vietnam, who truly value warm service and comfort. We look forward to hosting you again soon.
kendrick
icon-Leisure
Leisure
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5,7
/10
Reviewed 54 week(s) ago
The aircon was directed to me, told the owner and staff, they said cannot move it. Asked for transfer also cannot. Bed had bed bugs. Had insect bites. But they replaced the sheets after I reported it. Location was great cleanliness will give it 3/5 my bed was right beside an electrical box not sure if the box is still active, yet the staff did not do anything.
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Bob K. H.
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Leisure
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10,0
/10
Reviewed 55 week(s) ago
Royal lodge best of the best friendly and kind.
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1 people find it helpful
M***a
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Leisure
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9,4
/10
Reviewed 57 week(s) ago
The hotel staff is very friendly. Close to MRT and shopping centers.
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2 people find it helpful
Accommodation's Reply
23 Aug 2024
Thank you so much for sharing your experience at the Royal Lodge & Hostel! We're delighted to hear that you found our staff friendly and enjoyed our convenient location near the MRT and shopping centers. It's wonderful to know that we could contribute to making your stay in Chinatown, Singapore a pleasant one. We look forward to welcoming you back on your next visit! Warm regards,
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dedi s.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 57 week(s) ago
It's okay for those who want to stay at a cheap price.
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M***d
icon-origin-TRAVELOKA
9,7
/10
Reviewed 65 week(s) ago
Staff was very nice in the morning. Very helpful guy.
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