Overall Ratings & Reviews Arcadia Hotel

Traveloka (905)
Other sources (316)
8,6
Very Good
From 905 reviews
Provided by travelers on
Cleanliness

8,8

Room Comfort

8,7

Meal

8,4

Location

8,7

Service and Facilites

8,7

People often mention about Arcadia Hotel
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Accessibility (49)
Staff Friendliness (45)
Bedroom (42)
Distance to City Center (38)
Surroundings (36)
Wifi (35)
Ambiance (35)
Check-in/out Time (33)
Bathroom (33)
Hotel Area (32)
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Traveler Reviews Arcadia Hotel

Number of reviews per page
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40
Customer reviews
A***n
icon-origin-TRAVELOKA
8,2
/10
Reviewed 2 day(s) ago
It’s a nice place, convenient in transportation.
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D***a
icon-Business
Business
icon-origin-TRAVELOKA
8,8
/10
Reviewed 1 week(s) ago
Clean, the team is super helpful, easy to access, and there are plenty of hawkers.
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G***a
icon-Transit
Transit
icon-origin-TRAVELOKA
8,8
/10
Reviewed 2 week(s) ago
This is our second time to stay at the hotel, it has a spacious lobby and dining area. The room we had was the loft room, so the bed is on the second floor. A bit tricky for tall people, better choose another type of room. Overall it's a nice stay for us, clean. The room smells nice, and the location is perfect.
1 people find it helpful
F***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,2
/10
Reviewed 3 week(s) ago
Cozy boutique hotel with a quiet atmosphere. If you walk 10 minutes to lavender mrt and 5 minutes to bendemeer mrt. There is a 24-hour restaurant in front and interestingly the toiletries are by L'Occitane 🥰
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2 people find it helpful
Accommodation's Reply
16 Oct 2026
Dear Guest, Thank you for sharing such lovely feedback about your stay at Arcadia Hotel Singapore! We're delighted that you enjoyed our cosy boutique atmosphere and peaceful surroundings. It's great to know that our location, with convenient access to Lavender and Bendemeer MRT stations and a 24-hour restaurant nearby, made your stay more enjoyable. We're especially happy that you appreciated our L'Occitane toiletries! It's always wonderful to hear when these little details add something special to our guests’ experience. 🥰. Thank you for choosing Arcadia Hotel. We look forward to welcoming you back for another relaxing stay in Singapore! Warm regards, Team Arcadia. Arcadia Hotel Singapore
M***a
icon-origin-TRAVELOKA
8,2
/10
Reviewed 3 week(s) ago
Location-wise was okay, surrounded by a lot of restaurants even though not really in the center of activities. But not so far from the bus stop and also the MRT station. The price was also still reasonable during the GP F1 week where every hotel room got increased insanely. Room was quite big, but one thing that disappointed me was the room has no window, not like in the picture. I booked the deluxe room, hoping that I could get natural light from the window. Turned out I got the room with no window. And after I read again, they mentioned the one with the window depends on availability. So I couldn't complain. My suggestion is don't forget to put it under your request section. However, overall it's a nice and decent hotel, also worth the money.
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A***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,8
/10
Reviewed 4 week(s) ago
I went to stay with my husband & 2 year old child. The location is not very strategic because it is a bit far from the bus stop & MRT station, and there is no minimarket around the hotel (7-Eleven I mean) but it is very close to another branch of 3mealsAday 😝. The staff is quite friendly, no late checkout at all but you can leave your luggage in the lobby. This hotel seems to have changed its name and renovated but the interior is quite nice and the AC is cold too ❤️. Comfortable and worth it for the price too.
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1 people find it helpful
Komang A.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 6 week(s) ago
Very nice service, very happy to visit this hotel. Thank you
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Monica N. C.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,4
/10
Reviewed 8 week(s) ago
Love it, the staff so kind and very friendly.
1 people find it helpful
M***g
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6,5
/10
Reviewed 10 week(s) ago
The staff is friendly. The Wi-Fi is slow. The stairwells need lighting. The elevators need regular maintenance to prevent sudden breakdowns. The location is okay, close to two MRT stations. The hotel entrance is always locked, and you need a guest card or a button to call the front desk to enter the hotel, including the lobby.
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2 people find it helpful
Cheun Q.
icon-origin-TRAVELOKA
9,4
/10
Reviewed 11 week(s) ago
Everything is good. Love the sanitary kit from L'occitane. All smells so good.
2 people find it helpful
Muhammad R. T.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 12 week(s) ago
The staff was very helpful and the place is convenient.
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l***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 12 week(s) ago
Close to bus and MRT access. Plenty of eateries nearby.
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2 people find it helpful
S***i
icon-origin-TRAVELOKA
6,4
/10
Reviewed 13 week(s) ago
The location is okay, nearby a lot of local restaurants. But the hotel is very small and old. The room is very small and has no window at all. The fridge in the room is broken. And lucky I did not order room with breakfast, because I can’t see any restaurant in the hotel. And when I ask for ice cubes, the receptionist said no ice cubes, because the freezer in their “restaurant” is also broken.
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2 people find it helpful
F***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 14 week(s) ago
I had a very nice stay at the hotel. The staff were very nice and accommodating. Near MRT, bus stop, and grocery store like FairPrice, so it was really nice. Definitely would be coming back again when I get the chance.
2 people find it helpful
S***n
icon-origin-TRAVELOKA
6,2
/10
Reviewed 15 week(s) ago
The staff at the front desk communicated in an impolite manner. The way they asked questions and provided information came across with a very harsh tone. I was very disappointed with the service, especially considering that I paid to stay there. If we made a mistake, we kindly ask that it be handled in a more polite and respectful manner. I hope the service will improve in the future. Thank you.
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1 people find it helpful
S***z
icon-origin-TRAVELOKA
8,2
/10
Reviewed 15 week(s) ago
The male staff was super nice, and the room is very comfy.
1 people find it helpful
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Devika Y.
icon-origin-TRAVELOKA
9,4
/10
Reviewed 15 week(s) ago
Wow, what a wonderful experience!! The room was clean, cool, and just the right size for two people with a child. The water was clean and strong. The mattress and pillows were soft and comfortable, and the staff were very friendly and accommodating!! I stayed here for 4 nights! Food was nearby, and the MRT bus was also very close. I will stay here again next time!!
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1 people find it helpful
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 16 week(s) ago
Very good hotel in my opinion, clean, friendly staff, and has very good privacy.
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1 people find it helpful
S***y
icon-Transit
Transit
icon-origin-TRAVELOKA
9,4
/10
Reviewed 17 week(s) ago
Location is very nice, easy to get by. Recommended hotel if you go to Singapore. Room is very clean and neat.
1 people find it helpful
M***a
icon-origin-TRAVELOKA
10,0
/10
Reviewed 17 week(s) ago
Friendly staff, clean rooms, delicious breakfast. Recommended.
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4 people find it helpful
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